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Rocketlane Review
What do you like best about the product?
There any many things whcih have been helpful in onboarding and implementation of projects. The outstanding thing about it is about it's form templates and easy interface to use. Its really easy to use and explain to team to adapt it quickly. Also its form template has helped us to gather data at one place.
What do you dislike about the product?
There's a scope of improvement in pages loading time. It can be faster when we switch to different pages.
What problems is the product solving and how is that benefiting you?
Rocketlane has been a big help in managing big number of projects. Keeping track of project health, duration of project milestone, workflow management.Also pulling out reports with dashboard at a glance is really a convenience.
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Rocketlane really outstands competition!
What do you like best about the product?
What I like best about Rocketlane is that it has a really nice number of features available and it is really easy to use and implement, and we have accomplished several goals within our company using this product, customer support is really helpful solving issues on integration.
What do you dislike about the product?
Rocketlane is really effective for our goals, I dont really have a dislike about this product, maybe it could be improved with more usage cases.
What problems is the product solving and how is that benefiting you?
Rocketlane helped us simplifying really repetitive tasks, for example bringing customers in a same platform for managing tasks, and documentation procedures, this is benefitial because when we bring new clients, the inferface simplifies on their introduction scheme and it reduces chances of errors and delays. This also includes collaborators external to the team, such as stakeholders. Rocketlane also is benefitial for cross functional team coordinations inside and outside the agency.
Rocketlane is a force in the PSA space
What do you like best about the product?
I have been incredibly impressed with Rocketlane thus far. Rocketlane is fast to implement, easily configurable, and INCREDIBLY user friendly. We saw value within the first few weeks as our team was able to begin time tracking at the start of the implementation. The other feature that is truly key is collaborative project management, allowing for us to invite our customers in to the system during implementations and assign tasks to end users. I was previously a Certinia Adminstrator and I have found that many of Rocketlane's features not only compete, but are superior to Certinia in that they are easier to configure, especially in a startup environment where things are scaling and changing all the time. Highly recommend this software as your next PSA!
What do you dislike about the product?
The reporting and dashboard capabilities has some development, specifically the ability to export/download custom reports and report across modules (such as people and projects) but all feature requests that I have raised so far with the team have been quickly actioned on.
What problems is the product solving and how is that benefiting you?
Rocketlane is helping us to scale our Services function, providing a PSA that supports client onboarding, project management, time tracking, and resource management.
Perfect tool for my Implementation Projects.
What do you like best about the product?
The thing I like the most is the User Interface and ease of use. The colours are soothing to eyes. The LHS menu is organized perfectly & saves a lot clicks. The filters on the View options are easy to use and makes it easy to go through your task list. Their Dashboard gives me real time visibility on my projects by phases. The Project Plan view is also really great.
What do you dislike about the product?
I did not find any help videos or documentation for a new user like me. It would be help to have a trial assistant widget so it helps go through the videos and get maximum value.
What problems is the product solving and how is that benefiting you?
- Helping me manage my timelines better by providing a project plan.
- Keeps me on track with my task to better manage the activities and provide better visibility through charts. Earlier, I used excel where it was difficult to manage the list.
- The Dashboard gives me visibility of my projects by phases and helps to understand where each project is in. Earlier, that was not the case.
- Keeps me on track with my task to better manage the activities and provide better visibility through charts. Earlier, I used excel where it was difficult to manage the list.
- The Dashboard gives me visibility of my projects by phases and helps to understand where each project is in. Earlier, that was not the case.
Easy to work with
What do you like best about the product?
The UI is simple and very organized. The onboarding process was seamless. Creating templates for our onboarding clients was easy. Our clients love to access their own portal and be informed.
What do you dislike about the product?
I guess we are looking for some extra integrations that will help us automate the process.
What problems is the product solving and how is that benefiting you?
We could streamline our onboarding process and that has cut down on launch times. Expectations can be set better.
New to RL and so far it is not too bad...
What do you like best about the product?
What I like is that I can create diferent views to see what project's I have to work on.
What do you dislike about the product?
That it takes a bit to understand how the system works, we have a high valium of projects and we have 4 different logos with differents needs and accomodating that is been hard.
What problems is the product solving and how is that benefiting you?
The visibility of where projects are standing and the ability to share with our customer and holding everyone in one place.
UI Too good
What do you like best about the product?
The UI and Project Trackability is easy.
What do you dislike about the product?
Nothing as such to complain about. System is easy to use.
What problems is the product solving and how is that benefiting you?
Projects are much easy to Track when it comes to using Rocketlane.
Good the maintain the project and reporting is amazing
What do you like best about the product?
Project Tracking and Reporting. Its user friendly.
What do you dislike about the product?
Nothing, everything looks good.
Need to have an option to set the validation while capturing the time
Need to have an option to set the validation while capturing the time
What problems is the product solving and how is that benefiting you?
Project Tracking and Reporting using the custom reporting functionality
User friendly
What do you like best about the product?
It has all the filters which can be easily differentiated.
What do you dislike about the product?
Some of the tickets are not moving out of my queue
What problems is the product solving and how is that benefiting you?
Rocketlane primarily focuses on solving the challenges faced by customer-facing teams in managing and delivering successful onboarding and implementation processes for their clients.
It benefits me, well, as someone who's interested in productivity tools and efficient workflows, seeing companies implement solutions
It benefits me, well, as someone who's interested in productivity tools and efficient workflows, seeing companies implement solutions
Smooth experience
What do you like best about the product?
Process oriented in RL for project timeline
What do you dislike about the product?
RL is a bit slow when we update the status of the project
What problems is the product solving and how is that benefiting you?
It helps in setting clear status of the account
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