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Must have tool for development team
What do you like best about the product?
To track the time spent on the perticular task, and also we can manage our pending tasks by tracking on rocketlane
What do you dislike about the product?
One of best tool ever to use, no dislike
What problems is the product solving and how is that benefiting you?
Its tracking my work and completing it on time
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Rocketlane: Project Management, Collaboration and PSA in one tool
What do you like best about the product?
Rocketlane's UI is straightforward to use, and I had a smooth learning curve while learning its features. We were able to go live within a month, and most of our team has adopted Rocketlane for all our customer-facing and internal project tracking. The implementation managers and CSMs are super lovely and are willing to help out at any time! Their knowledge hub is also pretty comprehensive and has answers to most of my questions.
What do you dislike about the product?
I would love it if we could customize the customer portal more!
What problems is the product solving and how is that benefiting you?
1. Task Management: I am able to assign tasks to placeholders and this saves time in standardizing my project delivery across customers.
2. Easily available and easy-to-use reports and dashboards.
3. Built-in communication features such as chat, document collaboration that keeps all the conversation in a single place.
2. Easily available and easy-to-use reports and dashboards.
3. Built-in communication features such as chat, document collaboration that keeps all the conversation in a single place.
A Gamechanger for Workflow Management
What do you like best about the product?
Rocketlane excels in streamlining project communication, improving project efficiency, and enhancing customer onboarding experiences. The platform's task assignment and tracking features provide a consolidated space for all information related to the project and are also easy to setup given we deal with a good number of moving parts. The customer onboarding templates are a lifesaver and easy to use. We use it regularly to track all of our onboardings and the ability to integrate with popular tools and use them for various automations is a plus!
What do you dislike about the product?
While it's a fantastic tool, it could definitely benefit from a more nuanced NPS feature!
What problems is the product solving and how is that benefiting you?
We work with projects/onboardings that have a number of moving parts. The problem with such projects is that a lot of minute tasks and assignments tend to get lost and go untracked. Rocketlane helps me ensure that all of these tasks and moving parts are tracked in one place. It also helps me get insights into time taken and where more automations are needed. It looks crisp and neat enough to share with customers and gets the information across in a manner that can be interpreted with a glance.
Best platform to manage projects and onboard vendors.
What do you like best about the product?
We use Rocketlane to manage pre production and post production in the form of various steps of a project- before it was not structured but using rocket lane we have got structure and also we handle new project onboarding for our clients.
What do you dislike about the product?
We have to customise all fields - maybe have industry wise templates to implement.
What problems is the product solving and how is that benefiting you?
We are in the production business - today there are many steps in production we tried sheets , then trello but for some reason we still could not bring that structure and have a turn around time for every item there by leading to huge delays costing us money. We started Rocketlane and built a complete process and have proper tracking of time for each sun item.
perfect project management platform.
What do you like best about the product?
The ability to build personalised project plans and execute them in a structured manner ensuring key kpis and turn around time. We use it regularly to mark the progress on our projects and keep track of deliverable's .
What do you dislike about the product?
Sometimes it's tooo detailed and it takes time to understand the product initially , but once understood can be scaled easily.
What problems is the product solving and how is that benefiting you?
We used to use google sheets and tracking was all over the place - but I personally started using rocket lane to track my projects , insights and bring structure and improve my over all productivity
Quite helpful with Resource management and Task Management
What do you like best about the product?
Easy to tutor the team about the product,
Helpful in quick implementation by ourselves,
Helpful support team
Helpful in quick implementation by ourselves,
Helpful support team
What do you dislike about the product?
Implementation ongoing. nothing to dislike as it has a wonderful feature set.
What problems is the product solving and how is that benefiting you?
It solves project management hurdles such as keeping a track of status updates, informing customers about current status automatically, Reporting and clean dashboards for stand ups.
Project management tool
What do you like best about the product?
Rocketlane helps me with project management and also with resource management part of work, since we do not have a seperate ops team to help. Rocketlane is easy to use, implement and also a great support team to help us.
What do you dislike about the product?
Not so much for now duringTrial and implementation experience so far.
What problems is the product solving and how is that benefiting you?
Resource management has always been a hurdle since we find it difficult to check calendars to allocate. Also in cleaning up the process with onboarding tasks.
Rocketlane:Best PSA and Project Management Tool in the market!
What do you like best about the product?
Rocketlane's USP is definitely its user friendly experience while using the tool. My favourite features definitely have to be the docuement management features and inbuilt chat feature; its helped us have all implementation related conversations and files right at one place so that we don't have to search for these valudable materials in internals chats/emails ever again. We have unlocked a next level of collaboration with our customers with Rocketlane's chat feature.
I am particularly impressed by its PSA features such as resource management, tracking time, which has given my team visibility into how their members are performing,
I am particularly impressed by its PSA features such as resource management, tracking time, which has given my team visibility into how their members are performing,
What do you dislike about the product?
I sometimes experience some lags while uisng Rocketlane, otherwise there are no otehr downsides i can think of.
What problems is the product solving and how is that benefiting you?
1) Customer Collaboration
2) Integrations with workato, hubspot, salesforce which my org extensively uses
3) Task and project level chats, which was missing in other tools
4) Time tracking
2) Integrations with workato, hubspot, salesforce which my org extensively uses
3) Task and project level chats, which was missing in other tools
4) Time tracking
Customer On-boarding review
What do you like best about the product?
It was a nightmare to manage projects with different tools. With the help of Rocketlane and the planning, the projects have reduced my manual labor.
What do you dislike about the product?
We are extremely satisfied with Rocktlane. As we are able to look into financials, it would be beneficial to be able to use Rocktlane for billing and invoicing.
What problems is the product solving and how is that benefiting you?
Rocketplane has been a savior, as it reduces redundant tasks and helps us focus on customer satisfaction.
Standarising Workflows and Project Templates Easily with Rocketlane!
What do you like best about the product?
Rocketlane has become my one stop source for accessing all my implementation related info over the past year. Amongst other features, I use the pre-built reports on Rocketlane extensively, which allows me to really drill down on the projects that require more attention based on their status.
What do you dislike about the product?
Nothing that i dislike as such. Sometimes, we do get a lot of emails and in-app notifs from Rocketlane in case we choose to keep porject notifis switched on.
What problems is the product solving and how is that benefiting you?
- Template Setting
- Project Management
- Collaboration with Clients
- Document Sharing and creation with spaces
- Rocketlane's pre built dashboards and reports
- Project Management
- Collaboration with Clients
- Document Sharing and creation with spaces
- Rocketlane's pre built dashboards and reports
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