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Great tool for Onboarding
What do you like best about the product?
Love the collobaration it allows with customers. Makes project managing during onboarding super seamless where we can clearly track the different stages and progress
What do you dislike about the product?
Nothing significant I can think of at this time. It's a good tool with great potential
What problems is the product solving and how is that benefiting you?
Onboarding is critical for us since the exchange of information during the stage defines success for us through out the customer journey. There is shared ownership with the customer to get the required data and complete tasks on product for a successful onboarding to happen. Rocketlane allows me to definte the journey clearly and split tasks clearly outlining owners. This way there is clarity on blockers, progress and other aspects
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Effective tool built by a great team
What do you like best about the product?
We use Rocketlane for client onboarding and it is a great tool to handle it efficently in a proper project management approach.
The team behind Rocketlane is extremely helpful, they go above and beyond anytime I have a question and they are very open to feedback.
The team behind Rocketlane is extremely helpful, they go above and beyond anytime I have a question and they are very open to feedback.
What do you dislike about the product?
There is nothing I can truly say I dislike - there are little details here and there that could be improved for a perfect UX, but nothing major.
What problems is the product solving and how is that benefiting you?
Giving structure to client onboarding
Sub-tasks, Tasks, phases - Rocketlane has got it all!
What do you like best about the product?
Rocketlane is the perfect onboarding platform that gives the customer a seamless postsales experience.
What do you dislike about the product?
Nothing on top of my mind. fills most of the gaps
What problems is the product solving and how is that benefiting you?
We have close to 60 different steps before a customer goes live and Rocketlane simplifies these steps and makes the process seamless.
Helps save time and money
What do you like best about the product?
Rocketlane has enhanced the onboarding experience for our customers.
What do you dislike about the product?
No downsides as of now. The integration with Salesforce is also seamless.
What problems is the product solving and how is that benefiting you?
Our onboarding was happening in silos and after we got Rocketlane it is streamlined and solves 95% of our onboarding requirments.
Seamless collaboration across all my teams !
What do you like best about the product?
The entire team has transparency across various projects and where we are as a team
What do you dislike about the product?
I do not see any downsides to this tool, so far.
What problems is the product solving and how is that benefiting you?
The weekly report and the people performance report are the cherry on top. The top management has a bird's-eye perspective of what is going on across the entire onboarding.
A great experience with Rocketlane so far!
What do you like best about the product?
I enjoy the whiteglove service that Rocketlane provides! Our CSM Krishita is always available for meetings, responds quickly via email and akways goes above and beyond to provide us with solutions.
What do you dislike about the product?
I don't enjoy how granual rocketlane can get.
What problems is the product solving and how is that benefiting you?
It's helping organize all of our tasks that are needed to be done in order to onboard our clients
Onboarding made easy
What do you like best about the product?
Rocketlane has allowed me to configure a proper onboarding method and track our customers success.
What do you dislike about the product?
I have yet to find anything I dislike about Rocketlane.
What problems is the product solving and how is that benefiting you?
Time & Ease of Use for Client Onboarding.
Perfect tool for my onboarding requirments
What do you like best about the product?
The different views for my tasks and projects
What do you dislike about the product?
Adding more integrations would enhance this tool
What problems is the product solving and how is that benefiting you?
My team and I use the tool for our daily/ weekly progress. Our standups are also conducted using this tool
Streamlined and organized Onboarding tool
What do you like best about the product?
My entire onboarding is now streamlined and well planned
What do you dislike about the product?
Been using it for over a year and nothing that I can think of
What problems is the product solving and how is that benefiting you?
I do not need to look into emails, chat or any external tool for my onboarding. Rocketlane has it all for you.
Rocketlane Saves me Time and Helps me to Orangise!
What do you like best about the product?
I love that I can create an organised schedule of events and that I get reminded when to complete them! I also can customise this which is so helpful as our workflow is continuously adapting!
Krishita Shah is amazing, she helps us SO much and is so lovely too, thankyou so much Krishita!!
Krishita Shah is amazing, she helps us SO much and is so lovely too, thankyou so much Krishita!!
What do you dislike about the product?
That the start date then proposes when things are for the whole project, we work in an enviroment where the start date can change quickly, I would love if if I could change this and the other steps would automatically change date too
What problems is the product solving and how is that benefiting you?
Rocketlane helps us to be meticulous and never miss any of our time targets to complete tasks. Rocketlane is so visual that it has really helped us to understand our processes and better them. I love the user interface and when we didn't use it for one of our projects (as we weren't sure about the structure) I found it SO much harder to keep track of where I was. I also love that if your colleage and you are off and different times then when you return you can really easily see what has and hasnt been completed in your absense. A BEAUTIFUL TIME SAVING ORGANISATIONAL DREAM!
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