Rocketlane
RocketlaneReviews from AWS customer
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Best tool for onboarding customers.
What do you like best about the product?
Only after we started using Rocketlane we built a standard onboarding plan for our product, after which we were able to onboard our customers much quicker time.
What do you dislike about the product?
Initially, we found it a little hard to understand the interconnection between the different features later after we checked out the support articles it was much easier to understand.
What problems is the product solving and how is that benefiting you?
The onboarding & support has been excellent right from the beginning,
We have more visibility of the various stages of our projects.
We have more visibility of the various stages of our projects.
Task management and collaboration made easy
What do you like best about the product?
We use task / project management extensively. Collaboration with stakeholders makes project owner's life easy
What do you dislike about the product?
So far good. Looking forward to exploring more about the product
What problems is the product solving and how is that benefiting you?
Streamline the process much better than it was.
Simple & Minimalistic product to manage client projects
What do you like best about the product?
The filtering and reporting capabilities have helped us hold implementation managers accountable for the tasks and projects on their plate.
What do you dislike about the product?
There's almost everything that we need. It would be great if there was bulk import feature on the UI, we spend a lot of time in transferring data between systems
What problems is the product solving and how is that benefiting you?
We have been able to run internal standups with the reports available on Rocketlane.
The time tracking feature at a task level helps us save a lot of time and gives us more visibility of the time track at an individual project level
The time tracking feature at a task level helps us save a lot of time and gives us more visibility of the time track at an individual project level
One-Stop Professional Services Automation and Management Tool!
What do you like best about the product?
Rocketlane has several features such as Resource Management, Capacity Planning, Time tracking, Budgeting and calculating profitability / Billable utilisation that has made my job easier. I can now use Rocketlane as a standalone platform for all my PS needs; their dashboards and reports have helped my org dive deep into projects that require extra attention!
What do you dislike about the product?
Nothing to note. I have not faced any challenges while using Rocketlane.
What problems is the product solving and how is that benefiting you?
We earlier lacked a single tool that helped us track our projects, budget and time tracking which was also easy to use.
Clean and Simple yet Powerful PSA tool
What do you like best about the product?
Clean UI, Quick and easy set up, comfotable to update tasks on regular basis, and the features it provides.
What do you dislike about the product?
Not at this point. We are happy with the product and its workflows.
What problems is the product solving and how is that benefiting you?
Identify the tasks stauts, KAnban view to prioritize and work on blocked tasks, project management reports.
Project management tool
What do you like best about the product?
Project management tool as a whole gives a very smooth experience for project owner to ensure the project is on track and gives a great collaboration experience.
What do you dislike about the product?
Trying to understand more about the capabilities and future releases lineup
What problems is the product solving and how is that benefiting you?
We were not great with tracking status of the project, and everything was just a vague guess and updating as and when customer asks, but now we are quite vigilant once we started rocketlane journey and now we are able to give a very good idea of the status updates and reporting for each project.
Onboarding tool
What do you like best about the product?
Startups like us find it difficult when there are lot of tracking to do. But Rocketlane makes it easy for us to track our onboarding process/ progress of tasks.
What do you dislike about the product?
NA. Looking forward to a few new features in the roadmap.
What problems is the product solving and how is that benefiting you?
Its a lot of work for us to keep tracking things in sheet, Adhoc status updates. Hence, we make most use of project update template to send to customers. Its quite helpful in thar front.
User friendly and Effective tool for Resource management and Time tracking
What do you like best about the product?
REsource management and Time tracking is quick and easy to manage with Rocketlane.
What do you dislike about the product?
Still playing around with features and understanding. Nothing to complain as yet.
What problems is the product solving and how is that benefiting you?
Rocketlane helps in allocating people to projects and assigning the right taks to stakeholders to ensure data sanity in reporting for our Revops
Customer Onboarding Simplified
What do you like best about the product?
Customer Onboarding is really essential to us and with Rocketlane everything has changed for us. We have been able to maximize our service with minimal manual effort by utilizing the help of templatized project plans powered by Rocketlane.
What do you dislike about the product?
It will be pretty great to see Rocketlane integrated with more platforms that are commonly used in day-to-day but we are delighted with Rocketlane's suite of offerings at the moment.
What problems is the product solving and how is that benefiting you?
We are able to reduce our manual effort and focus on our core competencies thereby maximizing our utility.
All key project management essentials at one place.
What do you like best about the product?
Rocketlane has been solving a bunch of problems for us. We used to have all client information across different tools and we found it really hard in delivering projects on time.
Task management in excel was really hard, the board view feature on RL helps us to be on top of things and ensure that there is no delay.
Task management in excel was really hard, the board view feature on RL helps us to be on top of things and ensure that there is no delay.
What do you dislike about the product?
At times we miss out on few notifications from Rocketlane while not at work, it'd be great if there is a mobile app.
What problems is the product solving and how is that benefiting you?
Quick & hassle free project delivery, the timeline view feature and the ability to shift dates is something that we were struggling to do while managing projects on excel.
Now we get complete visibility of the entire project plan which gives us & and the customer great confidence.
Now we get complete visibility of the entire project plan which gives us & and the customer great confidence.
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