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BeyondTrust

BeyondTrust Corporation

Reviews from AWS customer

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External reviews

311 reviews
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External reviews are not included in the AWS star rating for the product.

    Tracy R.

Bomgar is the best support tool we have ever used! It's simple and easy for our users.

  • May 13, 2014
  • Review provided by G2

What do you like best about the product?
I like the simplicity and ease of use to support our staff worldwide. It is the simplest and most comprehensive support tool our IT Department has ever used.
What do you dislike about the product?
The ability to control IOS devices but this is not a bomgar issue it is an apple issue.
What problems is the product solving and how is that benefiting you?
Our biggest problem was supporting our traveling staff with small support windows to help them fix their problems on their pc's, mac's, and ipads. Bomgar let's us do it quickly and efficiently.
Recommendations to others considering the product:
I would definitely consider Bomgar. They have not had any issues with breached passwords like TeamViewer and Join.me.

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