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120 reviews
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    George L.

automated policy cleanup

  • August 09, 2025
  • Review provided by G2

What do you like best about the product?
Large catalog of policies for each CSP targeting numerous resources.
What do you dislike about the product?
The turnaround time for support is often lengthy. The time of response from initially raising a ticket is 12 hours. Your response may be 6 hours later. On average, experience is one response from each end in 24 hours.
What problems is the product solving and how is that benefiting you?
The integration of multiple cloud service providers is great because it provides a central location to display costs. Additionally, breaks down costs to each account and to the resource level.


    Insurance

A good platform with great updates

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
Flexera has some very stable modules that work well and offer great insights into our environment.
I use it daily for several tasks.
What do you dislike about the product?
Upgrades make it more stable and connected among modules but they take some time to be implemented.
What problems is the product solving and how is that benefiting you?
We use Flexera mainly for IT Asset management and license management for servers and end users.


    Denisa B.

Powerful License Management for Complex IT Environments

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
A powerful, reliable SAM platform that delivers great value for IT visibility and optimization.
Easy implementation and integration with other systems.
Extensive catalog of supported publishers.
What do you dislike about the product?
The VM Cluster–Host relationship is not easily visible in the VM details, making it harder to quickly assess virtual infrastructure relationships.
Large report load slowly in big environments.
Complex Interface, not always intuitive
What problems is the product solving and how is that benefiting you?
Flexera One helps us gain complete visibility over our software, cloud, and hardware assets across multiple environments. It addresses challenges like tracking license usage, identifying compliance risks, and optimizing underused resources. This has resulted in more accurate license positions and reduced audit risk


    Hospital & Health Care

Flexera One: A Robust and Reliable Solution for Software Asset Management

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
Flexera One’s strength lies in its robust discovery and normalization capabilities. Compared to other tools I’ve used, it consistently delivers more accurate and comprehensive software identification, which is critical for effective asset management.

I especially value the detailed file evidence it provides, including file paths. This feature is incredibly helpful during audit processes, as it allows for precise tracking and validation of software installations across the environment.

Flexera One makes it easier to maintain compliance and optimize software usage with confidence.
What do you dislike about the product?
While Flexera One is a robust and feature-rich platform, the reporting capabilities within the ITAM and FSM dashboards could be improved—especially for executive-level users. More intuitive visualizations, high-level summaries, and customizable reporting options would make it easier for leadership to quickly interpret key metrics and trends.

The ITV reporting looks fantastic in terms of layout and clarity. I wish similar enhancements could be applied to ITAM and FSM to provide a more consistent and executive-friendly reporting experience across the platform.
What problems is the product solving and how is that benefiting you?
One of the biggest problems it addresses is the complexity of discovering and normalizing software data. Also, the platform’s detailed file evidence, including file paths, is especially beneficial during audit processes. It allows for precise validation of software installations, which streamlines audit preparation and reduces the risk of findings, leading to cost savings.


    Syam Prasad A.

Powerful Cloud Cost Management Tool with Deep Visibility

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
Having worked with two FinOps platforms, I can confidently say Flexera has been a true game-changer. Its powerful features like Tag Dimensions, Rule-Based Dimensions (RBDs), and Showback/Chargeback models provide exceptional visibility into multi-cloud spend. The Cost Explorer enables effective usage tracking, while Budget Alerts and advanced AI/ML-based Forecasting support proactive cost control.

Flexera's support for custom policies and shared cost allocation has helped us tailor reporting for both technical and business stakeholders. We've built over 150 Power BI dashboards, integrated with Spot Ocean, and utilized container recommendations to optimize customer environments. While there’s room for improvement in the UI and forecast range, Flexera remains one of the most reliable cloud cost optimization solutions we've used.
What do you dislike about the product?
Every FinOps tool has its pros and cons, but what stands out with Flexera is its commitment to continuous improvement and integration of the latest technologies—an approach that consistently benefits our customers.
What problems is the product solving and how is that benefiting you?
Flexera One helps us gain clear visibility into multi-cloud spend, allocate costs accurately using Tag and Rule-Based Dimensions, and optimize resources with features like Budget Alerts and Container Recommendations. It supports our FinOps goals by improving cost accountability and enabling proactive financial decisions.


    Krystel C.

Tool with a Purpose

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
Flexera One is an excellent IT asset management and FinOps platform, delivering unified visibility, powerful analytics, and automation to optimize costs, ensure compliance, and maximize technology value. Its strong integration capabilities, and actionable insights make it a top choice for organizations seeking to improve efficiency and financial governance.
What do you dislike about the product?
Flexera One can have a steep learning curve, especially for new users unfamiliar with IT asset management or FinOps practices.
What problems is the product solving and how is that benefiting you?
I used Flexera One’s Cloud Cost Optimization to identify idle virtual machines and over-provisioned storage across our cloud environments, then applied its automated recommendations to rightsize resources—reducing waste, cutting costs, and improving overall efficiency.


    Retail

Lead

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
Comprehensive IT Visibility for all the assets present in organization via discovery and inventory rule.
What do you dislike about the product?
Flexera one timed out multiple times which is frustrating at times.
What problems is the product solving and how is that benefiting you?
Application discovery, Inventory and license optimization


    Banking

FlexeraOne - a SAM tool that has really evolved in recent years.

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
Industry leading SAM tool that has really evolved in recent years. The SaaS management and Technology Intelligence Platform capability is really leading the way in terms of the non-traditional Software Asset Management practices. Whilst there's been a long list of enhancements the overall UI remains intuitive and easy to use.
What do you dislike about the product?
The UI can lag at times, especially the newly introduced PowerBI within TIP. The Power BI implementation does need some enhancements in terms of performance and feature set, but I'm sure this will improve over time.
What problems is the product solving and how is that benefiting you?
Audit defence ready for a selection of vendors.
Better understanding of SaaS Usage - early days with this though.
Integration of CMDB data within FlexeraOne.
Enhanced reporting requirements


    Printing

Flexera One

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
We have been using Flexera one as our Asset management tool for some time.
I have worked on SNOW, ServiceNow , Aspera(USU) and ivanti but Flexera is easily a cut above the rest in terms of pure software asset management capabilities. The recent merger of SNOW and Flexera will surely bring more visibility and clarity around the SaaS space as well. Our organisation have been part of the EAP program for SNOW - Flexera SaaS and it surely looks promising in terms of combining the capabilities of Flexera and SNOW.
What do you dislike about the product?
The UI could be a bit better and learning curve could be long for a new user.
What problems is the product solving and how is that benefiting you?
Tracking our compliance and Asset visibility.


    Costa L.

IMPROVED EXPERIENCE THAN THE ON PREM VERSION

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
no upgrade of version release required, like the on prem version.
What do you dislike about the product?
don't really dislike, very little can be done technically relating to troubleshooting.
What problems is the product solving and how is that benefiting you?
Flexera one is solving problems related to software asset management saving money.