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8,363 reviews
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    Michal K.

Unacceptable Service & Predatory Practices

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
I used the platform monthly for almost a year. ZoomInfo's platform is notably user-friendly, implementing it and integrating it into our business wasn't a problem. It's evident they've invested time and effort into creating a tool that's intuitive and easy to navigate. We used it mostly to find and export people and company data, which was quite easy.
What do you dislike about the product?
My experience with ZoomInfo has been marred by a series of disappointments. The service leaves much to be desired. Despite our repeated efforts to address significant issues, the responses have been dismissive and lacking any real resolution. Outside of the US, the data quality significantly deteriorates, causing numerous operational challenges for our business. Additionally, their legal practices and policies seem more predatory than customer-centric. The auto-renewal process, for instance, is enforced without genuine, clear communication, placing the onus solely on the customer. It's disheartening to see a platform with so much potential be overshadowed by an approach that feels dismissive and, at times, exploitative.
What problems is the product solving and how is that benefiting you?
ZoomInfo SalesOS was intended to solve our need for accurate and comprehensive B2B contact data


    Shriram N.

Zoom info

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
The Outreach- exports and intent features
What do you dislike about the product?
Certain region contact ability such as middle east are bleak
What problems is the product solving and how is that benefiting you?
Exporting prospecting into crm, providing contact ability for prospects


    Prarthana M.

Happy with zoominfo

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
perfect to reach the right persona and create a list of prospects that i have to target.
What do you dislike about the product?
have more Ai powdered sales, account intent and intelligence for better prospecting
What problems is the product solving and how is that benefiting you?
Connect with the right persona


    Vuyani M.

Sales Lead generator

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Being able to view company insights and reaching the correct people
What do you dislike about the product?
I am enjoying ZoomInfo SalesOS, There is no negative comments from my side
What problems is the product solving and how is that benefiting you?
The speed in updating the movements of employees in the organisations


    Mohammed Abid S.

ZoomInfo

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
It was a great App to use, very easy to use.
What do you dislike about the product?
Nothing as of now, no disadvantages as such
What problems is the product solving and how is that benefiting you?
giving accrate contact numbers


    Astha B.

Best tool for doing outbounding.

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Zoominfo, is the best platform for outbound activities and gives accurate numbers of the prospects. It is very easy to use just one click and you have the name, number and Email ID. The Customer Support team is very supportive too for any queries.
What do you dislike about the product?
At times there are gaps in contact level details and wrong numbers.
What problems is the product solving and how is that benefiting you?
Zoominfo is helping in reaching out to B2B customers of Freshworks in pitching our products/softwares by giving email id and numbers.


    Prithviraj C.

Amazing prospecting tool

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
- Ease of use
- Lead enrichment and contact details
What do you dislike about the product?
- Lead details can be dated
- Total lead population can vary from region to region
What problems is the product solving and how is that benefiting you?
- Helping in Lead enrichment


    Roopa M.

Good Friend to a BDR

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
ZoomInfo helped us to pull out the contacts from Linkedin and use the intent of the organizations to target the right accounts that helped us in cracking named logos.
It was easy for us to integrate with Linkedin and the frequency of use of zoominfo has increased as we could access it with just one click.

It helped us in keeping track of the accounts and leads to see what product the account is interested in so we were able to prospect product wise by targeting the right personas.

Zoominfo also allows us to categorize the various lists of accounts if we are dealing with multiple products to pitch and reach out to relevant people for quick conversation and meetings.

The tool is user friendly and was easy for the team to implement and start using the tool.
The support from the team is also great when we reached out for resolving few queries.
What do you dislike about the product?
Its just the UI is cluttered and I believe that can be worked upon in the next update
What problems is the product solving and how is that benefiting you?
The accuracy of phone numbers and email IDs is improving


    Afran A.

It is very useful to understand the intricate details of a lead or an account.

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Employee structure to hunt down the right personas and key stakeholders
What do you dislike about the product?
The numbers from Zoominfo are sometimes inaccurate or not available.
What problems is the product solving and how is that benefiting you?
Buyer intent of the Propect. whether they are looking to purchase or not


    Sohum M.

Great tool to get prospect details

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Direct and mobile numbers are pretty accurate
What do you dislike about the product?
Sometimes the prospect data can be dated
What problems is the product solving and how is that benefiting you?
- provides insights on buyer intent for accounts
- accurate lead details for prospecting