ZoomInfo Sales Basic

What do you like best about the product?

AI Chat Interface
Pulse feed
Real time CRM sync
AI docs

What do you dislike about the product?

Data inaccuracies
High cost
A bit slow
Bulk matching issue

What problems is the product solving and how is that benefiting you?

Sales Data - since I am into sales and CRM data is really important it helps us
Manuak account research - key account trends comes up
Pipeline visibility - for sla salesperson, pipeline is the most important

What do you like best about the product?

This tool supports efficiency and accuracy, and it’s reliable for staying up to date in one consolidated place.

What do you dislike about the product?

There are times when I can’t find some of the contacts I need.

What problems is the product solving and how is that benefiting you?

GTM Workspace provides critical insight into marketplace movements and helps identify how ready prospects are to engage, based on their current needs.

What do you like best about the product?

I really like the ease of access and consistency in the platform. It's great at helping me find decision makers and new contact information, as well as offering intent signals and scores to understand what people in my market are looking for. The integration with Salesforce is a big plus, allowing me to easily import contacts directly into my CRM without manual input. The setup process was very easy, which I appreciated.

What do you dislike about the product?

I'd like to see more frequent updates and integration into LinkedIn for keeping contacts and employee data current with their turnover.

What problems is the product solving and how is that benefiting you?

I use GTM Workspace - Powered by ZoomInfo to find decision makers, new contact information, and intent signals. It integrates seamlessly with our CRM, saving me time on manual data entry.

What do you like best about the product?

I find GTM Workspace – Powered by ZoomInfo really useful for sales prospecting. It helps me identify specific people in specific roles within target companies, which has cut my research time roughly in half when I’m hunting for leads. I also appreciate how well it connects with Salesforce CRM, and being able to pull contact information for prospects has been genuinely helpful.

The contact and company data has mostly been solid. I do run into the occasional outdated record, but it hasn’t slowed me down much—still, it’s worth knowing. The ZoomInfo connector integrated with Claude is also a nice addition to my workflow. I don’t rely on the AI features all the time, but when I need to find specific people in certain industries and confirm their role at a company, it handles that well.

On the downside, the UI could be better optimized. Features like advanced search would be more effective than relying on a plain general search. For context, I’m part of a sales organization called PES at the University of Houston. I don’t know the pricing since it’s included with our partnership, but if I were out in the field and needed to find certain people in certain industries, I’d be willing to pay a good amount for it. There was little to no onboarding, but the product is straightforward enough that it didn’t hurt the overall experience.

What do you dislike about the product?

The UI could use some optimization. The search filters feel clunky and a bit limited; finding the exact filter I want takes more clicking than it should. For my needs, a proper advanced search would be much more useful than the current general search. I also notice slower loading at times, which breaks my flow when I’m working through a list of prospects. The data is mostly reliable, but I do run into the occasional outdated record, so I sometimes double-check contact details before reaching out. Onboarding was pretty much nonexistent as well; the product is simple enough that I was able to figure it out, but a little more guidance up front would have helped me get to the most useful features faster.

What problems is the product solving and how is that benefiting you?

The hardest part of prospecting used to be finding the right people—the specific person in the specific role at a company who would actually care about what I’m selling. GTM Workspace – Powered by ZoomInfo solves that for me. I can narrow my search to people in specific roles within specific industries and pull their contact information quickly, which has cut my research time roughly in half. And because it connects directly with Salesforce CRM, the prospects I find flow straight into the tools I already work in, instead of sitting in a separate spreadsheet. As a result, I spend far less time hunting for leads and more time actually reaching out to them.

What do you like best about the product?

I’ve really enjoyed ZoomInfo’s AI feature. It’s been beneficial when prospecting providers, helping me uncover useful intel about the organization.

What do you dislike about the product?

Hubspot integrations could be improved for a smoother workflow

What problems is the product solving and how is that benefiting you?

GTM Workspace - Powered by ZoomInfo has improved my sales performance and helped save time on prospecting providers