ZoomInfo Sales Basic

What do you like best about the product?

It makes multi-threading much easier. It’s also useful for finding multiple numbers for the same contact, which increases the chances of connecting and having a two-way conversation during the sales process.

What do you dislike about the product?

Sometimes the numbers are outdated. And less B2C companies in the database.

What problems is the product solving and how is that benefiting you?

It helps increase two-way connections, and it has an easy-to-use UI. The Chrome extension also makes it simple to push contacts into the CRM.

What do you like best about the product?

I like that it brings all the account and prospect information into one place. It makes research much quicker and helps me focus on the right accounts instead of spending time jumping between different tools.

What do you dislike about the product?

The data isn’t always 100% accurate, especially for smaller accounts or contact details

What problems is the product solving and how is that benefiting you?

It helps me spend less time researching accounts and switching between different tools. Having CRM data, account intelligence, and buying signals all in one place makes it much easier to prioritize the right accounts and have more relevant, informed conversations.

What do you like best about the product?

What I like best is having full account intelligence consolidated into a single, clean workspace.

Consolidated Account Context: It aggregates CRM records, buyer intent, and news updates into one spreadsheet-like view, making prep for discovery and demo calls seamless.

Org Chart Clarity: Identifying secondary decision-makers and champions is much easier with their updated organisational hierarchies.

Actionable Intent Data: Seeing which accounts are actively researching solutions in our space allows me to prioritise high-value deals and multi-thread effectively before competitors reach out.

What do you dislike about the product?

Outdated Contacts: Like any B2B dataset, job changes don't always update instantly, so you'll occasionally hit invalid emails or wrong extensions.

Initial Setup: It takes time to clean up notifications so you aren't overwhelmed by constant intent alerts on accounts you aren't actively working.

What problems is the product solving and how is that benefiting you?

Problem: As an Account Executive, managing complex deals required constant context-switching. I spent 15–20 minutes before every call digging for account updates, and tracking multiple decision-makers across fragmented platforms meant important stakeholder context often got lost.

Benefit: GTM Workspace unifies CRM history, intent signals, and org charts into a single view. It automates pre-call account prep and allows me to map out entire buying committees in seconds. This saves hours of manual research, streamlines multi-threading, and directly accelerates deal velocity.

What do you like best about the product?

It does exactly as intended, so far no complaints. Would interested to how the tool involves for more day-to-day tasks.

What do you dislike about the product?

Would like to see more innovation next year, but not really a dislike.

What problems is the product solving and how is that benefiting you?

Mainly for buying signals on targeted accounts and breaking into our target ICP.

What do you like best about the product?

I love the Target report list view and how it highlights signals for me automatically, without me having to do anything.

What do you dislike about the product?

I would like to be able to use it headless but not a dealbreaker

What problems is the product solving and how is that benefiting you?

Saves me time in prospecting

What do you like best about the product?

It surfaces verified direct dials, mobile numbers, and organizational hierarchies, delivering industry-leading contact accuracy that helps you avoid getting stuck at gatekeepers. Reps get immediate visibility into a target company’s technographics, active news, and key decision-makers without ever leaving their browser tab.

With this real-time context, outreach becomes hyper-personalized, which can drastically improve email deliverability and cold-call connect rates. By cutting out hours of manual research and enabling one-click CRM exports, it speeds up pipeline generation and supports faster deal velocity.

What do you dislike about the product?

While its North American B2B dataset is industry-leading, contact accuracy—particularly for direct mobile numbers—drops noticeably in EMEA, APAC, and niche regional markets.

What problems is the product solving and how is that benefiting you?

It solves the issue of fragmented sales workflows and inaccurate B2B data by unifying buyer intent, verified contact intelligence, and CRM records into a single interface. This allows sales teams to eliminate manual account research, prioritize high-intent prospects faster, and significantly boost outreach connect rates.

What do you like best about the product?

I use this for outbound prospecting and lead building and like that all of the info is together in one place

What do you dislike about the product?

sometimes the info is outdated, which can be frustrating and slow down my workflow

What problems is the product solving and how is that benefiting you?

helps with outbounding and lead building

What do you like best about the product?

The zoominfo extension was really helpful. It got integrated well with our Salesforce as well.

What do you dislike about the product?

Sometime it gets logged out and SSO was not configured. This is delaying the productivity.

What problems is the product solving and how is that benefiting you?

Mutithreading. Adding new contacts directly through Zoominfo does make a lot more sense when it comes to hunting perspective.

What do you like best about the product?

What I like best is how it brings company and contact intelligence into one place. The search and filtering options make it easier to identify relevant accounts, understand their business, and find the right decision-makers. It saves a significant amount of manual research time and helps me prioritize outreach more effectively.

What do you dislike about the product?

The main drawback is that contact and company information is not always completely accurate or up to date, especially for smaller organizations. I occasionally need to verify job titles, employee counts, or contact details through other sources before reaching out. Improving data freshness and reducing duplicate or incomplete records would make the platform even more reliable.

What problems is the product solving and how is that benefiting you?

GTM Workspace helps reduce the time spent manually researching accounts and identifying the right decision-makers. It provides company insights, contact details, and relevant signals in one place, allowing me to qualify prospects and prioritize outreach more efficiently. This improves prospecting productivity, supports more personalized conversations, and helps me focus on accounts with stronger potential.

What do you like best about the product?

AI Chat Interface
Pulse feed
Real time CRM sync
AI docs

What do you dislike about the product?

Data inaccuracies
High cost
A bit slow
Bulk matching issue

What problems is the product solving and how is that benefiting you?

Sales Data - since I am into sales and CRM data is really important it helps us
Manuak account research - key account trends comes up
Pipeline visibility - for sla salesperson, pipeline is the most important