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8,363 reviews
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External reviews are not included in the AWS star rating for the product.


    Matthew N.

It has been a great too to use in my BDR role

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
Finding a way to increase my outreach to customers on multiple channels.
What do you dislike about the product?
I wish that more contacts were up to date, because some of them are invalid number or wrong numbers.
What problems is the product solving and how is that benefiting you?
It helps get through to prospects on a more personal level and solving the problem of being stuck with out contact.


    Computer Software

It's worth taking the time to learn how to use.

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
Zoominfo's in-bulk features are great. For example, it's so easy to find specific contacts in the thousands.
What do you dislike about the product?
It's integration with Salesforce is glitchy at times.
What problems is the product solving and how is that benefiting you?
It's generally tough to find accurate contacts in bulk. With Zoominfo, I was able to cut a 4 hour manual process to 10 minutes.


    Tony S.

ZoomInfo has been a game changer for my business!

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
Zoominfo has been an excellent tool to help us drive business development. It is super easy to use and the customer support team has been outstanding when issues arrive.
What do you dislike about the product?
There are no really downsides of using ZoomInfo. There are aspects we don't use as they are not needed for our industry but that is no downsize.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows us to track businesses funding and hiring initiatives that companies are doing.


    Tahir Y.

Tahir Yaqoob Feedback

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
It enables sales and marketing people like me to identify potential leads through intent management. These indicators indicate companies that are actively researching or showing interest in a particular solution. By using SalesOS, companies can focus their efforts on prospects converting, thereby improving productivity and targeting.
What do you dislike about the product?
Inaccuracies within the information furnished via ZoomInfo. While the cause indicators may be treasured, sometimes outdated information wrong employee company name, email even contact.
What problems is the product solving and how is that benefiting you?
Enables me to define Ideal Customer Profiles (ICP) and build an account universe based on profiles. By leveraging data-driven insights and buying signals.


    Environmental Services

Get to decision makers quickly

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
the chrome extension is very helpful and speeds up my process
What do you dislike about the product?
outdated contact info can be embarressing
What problems is the product solving and how is that benefiting you?
Zoominfo OS helps me find decsion makers. I cold call and mainy gate keepers will just say no because they do not have the authority to say yes. Zoom info helps me find the stakeholder who caresz


    Computer Networking

Must-Have for the data necessary for GTM

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
We employ an account-based approach to selling and marketing into our database of customers and prospects. ZoomInfo helps us to flesh out Contacts and increase our exposure to the efforts we make. What we also like is to be able to connect with visitors to our website with automated workflows that establish communication exchanges right in the window of time of relevance to the visitor.
What do you dislike about the product?
I don't love the Bulk Credits consumption model. We've had account executives save very loose workflows and import a bunch of low quality Contacts that ate up our bulk credits. That requires timely monitoring now that we've been burned and that would be tantamount to 'bad profits' in the CEM world.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows us to access Contacts on account records whereas absent ZI we would have a difficult time getting to those Influencers, Champions, and Economic Buyers. Clearly, having a fleshed out account with numerous contacts in multiple work groups allows us to be able to demo and sell "deep and wide".


    Tarun R.

Smooth experience and has a lot of valuable data

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
Contactability for almost all personas across all departments
What do you dislike about the product?
Nothing that I can think of so far. Does what it says it does
What problems is the product solving and how is that benefiting you?
Gets the correct numbers and emails for various personas and has benefited me in reaching out and closing deals


    david r.

Superior information

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
It aggregates top profile intelligence on companies and presents it in an easy to access manner.
What do you dislike about the product?
Always spot check contacts at a company - review again to verify current/historical info.
What problems is the product solving and how is that benefiting you?
It solves aggregating in-depth information and overview about a company and allows you to easily import it into SalesForce.


    Information Technology and Services

Great Overview!

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
I like that I can find all the info fast! it gives a great summary a brief description of the industry, history, HQ, and Revenue.
What do you dislike about the product?
I don't really have any dislikes, besides when they aren't able to find a company in the system but sometimes companies are new or don't have any information to report so it really isn't a ZoomInfo issue
What problems is the product solving and how is that benefiting you?
for my role, I need to know where the business is HQ and how much revenue are they brining in yearly. I'm able to find that quickly without leaving thier website


    Himanshi S.

Must have tool if you are a part of Sales or Lead Generation

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
Well to be specific, I have been using Zoominfo since 2019 and used in 3 different organisations. Currently using mainly for Lead Generation and Account management. Best part is accuracy and quality of data. I would not say is 100%, however better than other tools. I recently acquired a Big account with the help of zoominfo.
What do you dislike about the product?
I think cost of the tool is 5 times more than the other tool and also I tried their customer support it reall sucks. If someone from the team read this plz work on your customer support or technical support.
What problems is the product solving and how is that benefiting you?
Lead Generation
Account Management
Email campaigns
CRM reporting