Reviews from AWS customer

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External reviews

8,419 reviews
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    Computer Software

Good tool for prospecting

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
This tool has great filters for finding the personas of contacts as well as target companies. Process of integrating with CRM (i.e., Salesforce) is good and very easy to export contacts as well.
What do you dislike about the product?
While it is good to prospect, I find a significant portion of contacts have inaccurate information. Whether it is an invalid or wrong phone number, undeliverable email or even that the person has not been at the company you're targeting because they've retired or moved on to another one years prior, it can be a big hindrance when firing through a list that has been pulled from Zoominfo.
What problems is the product solving and how is that benefiting you?
Identifying and targeting ideal customer personas for tech/SaaS sales. Specifically, the buyer intent is very handy as it provides a conversation starter when prospecting, as well as an extra layer of confidence that the prospect will engage.


    Consulting

A nice peek into the key contacts of most businesses

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
It gives me a peek into the key contacts I need to connect with at most businesses I encounter.
What do you dislike about the product?
I can almost count on the information in desperate need of updating
What problems is the product solving and how is that benefiting you?
It provides me emails and phone numbers of key contacts


    Information Technology and Services

Good product, expensive and missing some info sometimes

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
I like the ability to create tags and lists. They have a wide variety of companies and I like the scoops/insights a lot. We use those pretty much daily.
What do you dislike about the product?
Revenue information is inaccurate most of the time. The filtering/list functionality has limitations (there's no industry for wholesale? what?). The categories for filtering are too broad usually.
What problems is the product solving and how is that benefiting you?
Getting data for email blasts, marketing campaigns. Seeing what technology people use (we sell technology, so this is a plus).


    Brian G.

Having access to ZoomInfo has definitely been a game changer!

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Being able to get contact info for prospects that I'm going after has been huge. We have our internal database which is pretty good, however there are plenty of times when our data isn't accurate or missing. Being able to find accurate contact info helps me connect with my prospects.
What do you dislike about the product?
As with any database the data isn't always accurate. I use LinkedIn sales navigator quite a bit to cross reference the prospect to see if they are still wtih the comany that ZoomInfo shows. Sometimes ZoomInfo will show the prospect at company A when thev've moved to company B. It's usually easy to look at the history of the prospect on sales navigator to figure out what's what.
What problems is the product solving and how is that benefiting you?
It helps me connect with propspects that I"m going after where I don't have their contact info. My company doesn't provide this service so I'm paying for this out of pocket. One of the biggest benefits is that it helps me connect with more prospects than my colleagues.


    Oil & Energy

My biggest time saver

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
The amount of information available in a concise 'card'.
Integration of other software is a HUGE plus for me!
What do you dislike about the product?
Inaccurate/outdated information and inconsistencies, like company name convention, the ability to sort search results.
What problems is the product solving and how is that benefiting you?
It solves not having to buy list, gives us ONE program to work in, love intent signals!


    Alex M.

Great data and seamless CRM connectvity.

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Access to all kinds of data that help engage and educate prospects that are in need and value our service offering.
What do you dislike about the product?
I'd love to see Zoominfo get better at incorporating specific verticals that are currently untouched. If it's not listed, I've not had much luck getting specific categories added.
What problems is the product solving and how is that benefiting you?
Helping to identify sales prospect and engage across a range of channels.


    Consulting

Helps generate new business

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Contact details of potential customers which is helpful.
What do you dislike about the product?
Sometimes the customer data is outdated.
What problems is the product solving and how is that benefiting you?
Helps generate new leads.


    Bailey A.

ZoomInfo for Sales ORGS

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
ZoomInfo provides many of the decisions makers you may be looking for, with contact information such as phone and email. Additionally, ZoomInfo has great features for Intent and Website Visitors.
What do you dislike about the product?
My only complaint with ZoomInfo is that the data is not always updated quickly. For example, if you find a contact you want to cold call, it is beneficial to cross reference with LinkedIn to ensure they are active with the company.
What problems is the product solving and how is that benefiting you?
ZoomInfo is providing leads for our Sales Pipeline. This is beneficial because our Sales ORG can use this information to book appointments and grow business.


    Kat B.

Good design, great data - with some big exceptions

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
I find that ZoomInfo has excellent capacity to scrape data from websites, social media, and third-party data aggregators, and for the most part the data is accurate. The Chrome browser add on is easy to use and integrates well with our CRM, making transferring data quick and mostly painless.
What do you dislike about the product?
I have noticed that there was a marked decrease in data accuracy over Summer 2023 that seems to now be resolving. My recruiters consistently reported data quality issues over June and July 2023, though with help from our account rep we seem to be seeing an uptick in a return to accuracy. Since this is a critical feature of using ZoomInfo's data I'm glad to see that their data quality seems to be returning to previous high standards.
What problems is the product solving and how is that benefiting you?
In our business, having a direct line to contact prospective clients and candidates is imperative to success. ZoomInfo allows us to gather reliable data on personal and work contacts for our targets and report issues that may come up for users. Overall having ZoomInfo makes my recruiters lives a lot easier.


    Kate P.

IT Sales Professional with big demand gen needs!!

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
I am able to access contact information that I otherwise would not find on my companies internal contact database. I also like that it confirms job roles for me.
What do you dislike about the product?
I do not like that there is not a feature to make a note that a certain contact/phone number/email is incorrect or the contact no longer works there. I would like a report incorrect button or something.
What problems is the product solving and how is that benefiting you?
It gives me the ability to contact my customers and have a database of contact info that my company doesn't have to spend the time to do on our own. The plugin aspect is especially helpful when trying to rapidly do demand gen.