As a personal user, I use 1Password for managing my passwords.
1Password Business
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Best password management software
What do you like best about the product?
its user-friendly interface and the password can be easily shared with family 9r other team members
What do you dislike about the product?
1password offfers only paid plans compare to other tools.
What problems is the product solving and how is that benefiting you?
Securely managing and storing password.
1Password End User
What do you like best about the product?
I like how easy it made storing all the passwords for our demo environments so I don't have to remember and store all of Our site names in my favorites, as well as remember each login for the different personas. It has made getting set up for a demo a breeze. Also allows me to pivot on the fly when I need to show a different environment or persona. in the long-term has saved my team a ton of time and peace of mind.
What do you dislike about the product?
It was a bit of an adjustment when we implemented it to make sure everything ran smoothly, but now that we have been live on it for a while, there has been no issues with any of the features.
What problems is the product solving and how is that benefiting you?
The main problem it solves is our security and ease of access points to our various sites. To ensure security, it was important that not everyone knew the login credentials for our own tenant sites, but was hard to keep track of everything in multiple different environments with multiple different types of logins for the different personas we would demo for. Now all of the site names as well as the secure login passwords are stored in one easy to navigate place.
1Password, easy and quick
What do you like best about the product?
1Password was very easy to get setup and get our users added. We used the user import to manually add all of our users since we have less than 100, it was fast a effecient. We've made several groups and shared vaults and they are being utilized by our end users. Everyone has enjoyed the benefits of using 1Password and not having to remember a ton of passwords for all of the different sites and apps they have to use daily.
What do you dislike about the product?
There aren't many downsides to 1Password. The only downside I've been able to find so far is that it doesn't connect directly into some of the apps that I use and so I have to copy and paste the account info into them.
What problems is the product solving and how is that benefiting you?
1Password is solving the problem of having to remember multiple unique, complex passwords and passkeys. This is allowing me to get into sites and endpoints faster without having to remember all the different passwords that I've had to create. I am also able to share passwords for applications and services with the rest of my IT team securely instead of in a spreadsheet or other insecure manner.
Lots of things have stopped working reliably
What do you like best about the product?
Doesn't corrupt data, haven't lost data.
What do you dislike about the product?
Bizarre game of hot potato navigating between a webapp (website), Chrome extension, and desktop app is necessary to get work done.
Accessing information in vault from Chrome extension suddenly requires 10 seconds for no reason.
Mistyping the password a couple times seems to cause master password not to be accepted anymore (?). I had to get a workplace recovery done.
Accessing information in vault from Chrome extension suddenly requires 10 seconds for no reason.
Mistyping the password a couple times seems to cause master password not to be accepted anymore (?). I had to get a workplace recovery done.
What problems is the product solving and how is that benefiting you?
Remembering separate logins.
Best password generator and auto-filler
What do you like best about the product?
I able to generate password, as well can setup TOTP from password manager right there. Also, another thing it show the logo of the service i.g. Google, Netflix, etc. So, finding password get easy for me.
1Password Chrome extension really very hepful for auto password saving and auto password fill up securely.
1Password Chrome extension really very hepful for auto password saving and auto password fill up securely.
What do you dislike about the product?
Passkey concept it bit confusing, also sometimes it just don’t work in mobile devices.
What problems is the product solving and how is that benefiting you?
Management of TOTP along with unique password, of different sevices was very hard me, also common password in my mind is very imaginable to hackers. 1Password help a lot to generating passwords. Also another thing, doesn’t matter i remembered the password or not, password filling take a lot time, also sometimes we press wrong key by mistake, here the 1Password chrome extension is very helpful for auto singin via auto-fill up or PassKey.
1password ease of accessing passwords
What do you like best about the product?
I frequently use 1password to integrate many application on daily basis, while implementing ease of use to customer. Being a part of support team it helps a lot.
What do you dislike about the product?
There's nothing to dislike about 1password.
What problems is the product solving and how is that benefiting you?
Remembering number of password is very difficult and 1 passwor dis helping on it everyday.
Feedback for 1Password
What do you like best about the product?
I've been using 1Password for the past 8 months, and it has become an essential tool in my daily work as a product support professional. I regularly log in to various tools and manage access to shared credentials across the organization. 1Password provides me with the perfect solution for managing access, setting validity periods, and organizing credentials by group or team.
The 1Password widget is a particularly wonderful feature, simplifying many tasks.
Overall, I would give 1Password a 4.9 out of 5 for its fantastic design, functionality, and cost-effectiveness. Thank you for delivering such a well-designed and practical tool!
The 1Password widget is a particularly wonderful feature, simplifying many tasks.
Overall, I would give 1Password a 4.9 out of 5 for its fantastic design, functionality, and cost-effectiveness. Thank you for delivering such a well-designed and practical tool!
What do you dislike about the product?
The 1Password widget, when there are over 100 credentials in the dropdown, it can sometimes be a bit cumbersome to navigate.
What problems is the product solving and how is that benefiting you?
1Password helps me efficiently manage and access a large number of credentials across various tools that I use in my product support role. It solves the problem of securely storing and sharing credentials within the organization by providing a seamless way to organize them by group or team. The ability to set access controls and validity periods for shared credentials ensures proper security and management, saving me time and reducing the risk of unauthorized access. This greatly enhances my workflow by making it easier to log in to different systems quickly and securely.
Decent software, horrible for business.
What do you like best about the product?
Generally the app works fairly well for end-users who are fairly technically competent.
What do you dislike about the product?
From an IT and administration perspective, this software is horrible to administer. 1Password lacks very basic admin functionality that are present in most B2B software including bulk actions, important reporting, automation, and transfer of employee data at end of employment. Administrators doing basic tasks on the website have to enter their password to perform basically any action. You cannot open multiple tabs of the software without being asked to enter your password. It makes doing anything task for a business extremely slow.
From a security perspective, 1Password is good as far as its own application security, but it enables end users to do too easily do insecure things (e.g. sharing credentials and passwords they shouldn't be able to share without any way to limit them)
From an end-user perspective, 1Password is extremely difficult for end users to get setup, maintain and use. With significant difficulties whenever they change devices and forget their password. The Windows experience is significantly worse than the mac and most of our windows users have given up completely on using this software, which just wastes our money.
Their support is the worst I have experienced from any company ever. They do not pickup their phone and they are extremely slow to answer their emails. They basically will not escalate any issues to anyone beyond level one support and are exteremly dismissive about major issues.
From a security perspective, 1Password is good as far as its own application security, but it enables end users to do too easily do insecure things (e.g. sharing credentials and passwords they shouldn't be able to share without any way to limit them)
From an end-user perspective, 1Password is extremely difficult for end users to get setup, maintain and use. With significant difficulties whenever they change devices and forget their password. The Windows experience is significantly worse than the mac and most of our windows users have given up completely on using this software, which just wastes our money.
Their support is the worst I have experienced from any company ever. They do not pickup their phone and they are extremely slow to answer their emails. They basically will not escalate any issues to anyone beyond level one support and are exteremly dismissive about major issues.
What problems is the product solving and how is that benefiting you?
Password management
Great Product, Great Support
What do you like best about the product?
We've used LastPass for years and was very happy with it until we decided to look elsewhere. 1Password's features are well and above our old product, it's easy to use, and after deploying to the whole of the company we've had very little push back / technical queries.
Onboarding was great, our onboarding rep was more than happy to spend time with us answering any question - no matter how small. We received Product demos, admin training, and because we were able to qualify, a training session for the whole company.
Using SSO has reduced friction and allowed us to implement with very little effort.
Onboarding was great, our onboarding rep was more than happy to spend time with us answering any question - no matter how small. We received Product demos, admin training, and because we were able to qualify, a training session for the whole company.
Using SSO has reduced friction and allowed us to implement with very little effort.
What do you dislike about the product?
Only one thing I dislike and that is the inability to set some defaults via a central policy, for instance it would be good to be able to set a maximum timeout on the company vaults.
What problems is the product solving and how is that benefiting you?
We needed a way to share some credentials with outside entities and that is what drew us to 1Password. What made us choose it was it's granularity, ease of use, and features such as being able to share entire vaults with guests - this is useful when, for instance, we change our support providers and credentials for systems needs to be shared securely.
Enhanced security through unique password generation and storage
What is our primary use case?
How has it helped my organization?
1Password enhances security by generating and storing unique passwords. You only need to remember your master password, preventing the need to store passwords on a sheet of paper or in an unencrypted file on your computer.
What is most valuable?
1Password helps to generate unique passwords that you do not need to remember. The passwords are stored securely, and you only have to remember your master password. This ensures that you have unique passwords for all sites, significantly enhancing security.
What needs improvement?
There is always room for improvement. It could work better with different applications. Sometimes it fails to appear automatically, and you have to call it manually. While this is not a severe issue, it is an area for improvement.
For how long have I used the solution?
I have been using 1Password for several years.
What do I think about the stability of the solution?
1Password is pretty stable.
What do I think about the scalability of the solution?
I don't know about the scalability of the solution.
How are customer service and support?
I don't know about the customer service as I haven't contacted them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use a different solution before 1Password.
How was the initial setup?
The initial setup was very straightforward. It was not complex at all and only took several minutes.
What was our ROI?
The solution increases security and productivity more than saving costs.
What's my experience with pricing, setup cost, and licensing?
The pricing is fair.
Which other solutions did I evaluate?
Friends recommended 1Password to me and started using it without evaluating other options.
What other advice do I have?
Based on my experience, I would recommend 1Password to other people.
I'd rate the solution eight out of ten.
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