Our company uses A10 Networks Thunder ADC for its load balancing capabilities.
A10 Thunder ADC for Advanced Load Balancing - 1 Gbps
A10 NetworksExternal reviews
External reviews are not included in the AWS star rating for the product.
Known for its load balancing capabilities, the WAF features need to be improved
What is our primary use case?
How has it helped my organization?
A10 Networks Thunder ADC's use has been beneficial for my company.
What is most valuable?
Feature-wise, A10 Networks Thunder ADC is better for troubleshooting. I like the solution's command line to troubleshoot the issues, especially compared to other vendors. So in comparison with the others, it's much easier to troubleshoot.
What needs improvement?
Currently, the solution's WAF features are fewer. They should consider increasing their WAF features. Also, for better customization, they can improve the WAF features. I would like to see better customization in the future release of the solution. The performance of multiple boxes in the solution regarding memory and caches needs to be improved.
For how long have I used the solution?
I have been using A10 Networks Thunder ADC for five years. Also, I am using the solution's latest version. As of now, I am a customer and end-user of the product.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven out of ten because other vendors provide better LB and WAF features. So, the WAF features are not up to the mark in A10 Networks Thunder ADC.
How are customer service and support?
The solution's technical support is helpful. I rate the technical support an eight out of ten. Whenever there is something urgent or critical, even though the technical team may take some time to respond, like, around 30 mins, they will respond.
Which solution did I use previously and why did I switch?
Currently, I use Bitrix24, F5, and Radware.
How was the initial setup?
The solution's initial setup process was easy. For the installation, it takes around five minutes.
One person can do the maintenance since it is not required much. So, it's a one-time solution, and its maintenance is fine. The number of people required for maintenance depends on the clients as well. One or two engineers are fine to serve around a hundred clients. If you have a number of devices, more people are needed for their maintenance because of the patching it requires during regular operations. Only for the maintenance, one engineer's fine. However, for regular operations, we need multiple people.
What about the implementation team?
There is no help needed with the installation part since people can do it themselves. The solution gets deployed on a private cloud and on-premises.
What's my experience with pricing, setup cost, and licensing?
The pricing is fine, considering the features they are providing. If you are an individual user, they'll price the product differently compared to how they price the product that is sold to an organization.
What other advice do I have?
I will recommend A10 Networks Thunder ADC to those requiring a load balancing solution. Overall, I rate the solution a seven out of ten.