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Solid product to protect your assets
What do you like best about the product?
No product is perfect, but Proofpoint comes pretty close. With their TRAP mitigation tools, even threats that may pass through are removed, and usually within seconds!
What do you dislike about the product?
There is so much in this product that the GUI can become overwhelming. It just takes a little time to get used to all the features provided in Proofpoint.
What problems is the product solving and how is that benefiting you?
In the past, we've spent more time than we wanted to on email security. With Proofpoint, you get it configured how you want it, then it pretty much runs itself. There is little administration time spent in the product each day so we have time to focus on other things.
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Neat Tool
What do you like best about the product?
It minimize the effort in a small IT shop to investigate every suspicious email.
What do you dislike about the product?
Reports do not show trends from 1 month to the next. However, product working as intended use.
What problems is the product solving and how is that benefiting you?
Executive phishing emails. Helpdesk can prioritize other issues
Insightful and Helpful.
What do you like best about the product?
I enjoy the roadmap presentation, new features, and functionalities.
What do you dislike about the product?
It's getting a bit crowded. I wish it was more spacious.
What problems is the product solving and how is that benefiting you?
Protecting our VIP and VAP end-users from malicious URL's and attachments.
Recommendations to others considering the product:
Great and robust product.
Great investment
What do you like best about the product?
Email filter is amazing, we have added value to the process and are able to report on it as well.
What do you dislike about the product?
it can take you sometime to find your way around it but after that used to the console
What problems is the product solving and how is that benefiting you?
We are filtering threats we were not aware with our old email filtering system. If you decide to go to Proofpoint, make sure you get license for TAP. If you don't have an awareness program, they can help you on that as well. There is another product called Clear that will help you in quarantine email that were already delivered to your mailbox. We have seen cases that we have an email delivered early morning with an URL that has no malicious payload. Close to 8 AM the page content changes to something Malicious, Clear and URL Defense will be able to yo protect you in cases like that
Product perfroms nicely and gives great reporting
What do you like best about the product?
The reporting is simple. The dashboards are nice and the ability to create rules is simple.
What do you dislike about the product?
The logging is not always showing accurate information at the time we need it. Logging can be confusing
What problems is the product solving and how is that benefiting you?
We have a lot of SPAM and Phishing attempts. Proofpoint allows us to catch and report on some items that were being missed by our previous vendor.
Automating my day to day struggles
What do you like best about the product?
Proofpoint takes an agile approach to their product. With each piece of feedback, they improve their product to better defend against an ever changing threat landscape.
What do you dislike about the product?
Some no-brainer features like banner customization are not yet available.
What problems is the product solving and how is that benefiting you?
Our click rate is down drastically. We are purging the threat before our end users realize it has hit their mailboxes.
Just works
What do you like best about the product?
I like the firewall policy mentality when it comes to managing mailfow.
What do you dislike about the product?
It can sometimes be difficult figuring out where a message ended up it triggered multiple policies.
What problems is the product solving and how is that benefiting you?
We use Email Security to cleanse inbound and outbound email. I was surprised how much PII our users are attempting to send out.
The product is worth to invest.
What do you like best about the product?
it is pretty good on quarantine or discarded on spam and malware emails. Also, it provides individual users options to manage with their own safe and block list.
What do you dislike about the product?
it would be good to add the rest api capabilities. We would like to generate the report via rest api that we can present within our company portal.
What problems is the product solving and how is that benefiting you?
Each day we are facing tons of spoof phishing email, Before Proofpoint, our company got flood of junk, phishing of emails. We spent a lot of times on helping users to identity and explain of risk of junk emails.
Very much conirtable to manage email security by Proofpoint
What do you like best about the product?
I like the Search option of the Proofpoint. Apart from I like email security, Manage inbounds and outbounds email, Manage alias and many more features I like.
What do you dislike about the product?
As of not sure, what is a dislike for this amazing email security product, however sometimes it would be slow for synching from LDAP server while changes made in the Exchange server.
What problems is the product solving and how is that benefiting you?
Recently I was solved "User mail id or aliases not synchronized automatically as well as manually by import auth profiles".
I much apprised to the technical team who has fixed this issue very soon.
I much apprised to the technical team who has fixed this issue very soon.
Great Product and Great Support
What do you like best about the product?
This product is feature rich which means it can be involved to administer. The support crew at Proofpoint help out immensely with it
What do you dislike about the product?
EEHHH nothing really. Every Product has quirks this one is great. Just learn it from the ground up
What problems is the product solving and how is that benefiting you?
We are implementing external tagging which may not seem like much but proofpoint lets you really get granular with rules and policy routes to get the exact features for each email you need.
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