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Proofpoint Security

Proofpoint | 1

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External reviews

291 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Publishing

So far its been better than other similar products

  • August 30, 2019
  • Review verified by G2

What do you like best about the product?
like the flexibility in categorizing emails and actions to be taken
What do you dislike about the product?
if an email that should be flagged gets through, its a pain to have to get an actual copy and submit to support for analysis. Should be an easier way via the admin console.
What problems is the product solving and how is that benefiting you?
phishing and malware have been reduced dramatically.
Recommendations to others considering the product:
need to have some decent knowledge of how email is classified and scored before hand. Its not for the novice


    Daniele F.

Efficient and Secure Product

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
I am in love with the TAP Dashboard for how simply it is to navigate and how efficient it is to get through the actions you need to take.
I also like the TRAP server for emails recall and quarantine, it is super useful tool to have.
What do you dislike about the product?
The proofpoint Admin console to set rules ad policies is not the best I have to say. I would love to see a cleaner UI and navigation experience....sometimes it gets confusing. Also, the feature of being able to look up the emails body and forward the actual emails to someone from the Smart Search is a bit limiting.
What problems is the product solving and how is that benefiting you?
Blocking Phishing emails for the company and preventing internal users identify to be stolen by blocking corrupted URL and so on.
Recommendations to others considering the product:
Definitely a winning software for email protection. Worth to get a trial and test it out. Support and the Engagement team are awesome for the initial setup and troubleshooting issues.


    Publishing

Hands down the best email security company

  • August 29, 2019
  • Review verified by G2

What do you like best about the product?
The product does a fantastic job of keeping unwanted mail out! Their support team is very professional and extremely helpful and the product is extremely easy to use.
What do you dislike about the product?
The downsides of using Proofpoint is that their support will not help you integrate other products, especially if they have their own offering of that type of product. I totally understand that from a business prospective, but other companies will help regardless.
What problems is the product solving and how is that benefiting you?
Our email is secure and our users are protected, which is the ultimate goal of implementing this solution. A benefit that we realized comes from URL sand-boxing. Users can click an external URL and it will be sand-boxed, which can be extremely beneficial.
Recommendations to others considering the product:
Use their support as they are extremely helpful.


    Broadcast Media

Proofpoint is very good email security solution

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
good anti-spam engine and flexible rules editor with many useful options
What do you dislike about the product?
decreasing of popularity and promoting in Russia region
What problems is the product solving and how is that benefiting you?
traditional anti-spam solution predominately


    Government Administration

Proof point is good mojo

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
Quality of Antispam, antivirus and anti malware software.
What do you dislike about the product?
Office 365 integration, complexity of interface and setup.
What problems is the product solving and how is that benefiting you?
Pishing/AV/Spam issues
Recommendations to others considering the product:
It blows native O365 protection away!


    Patrick K.

With Proofpoint, i am self confident in my email infrastructure security

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
When it was time to think about email security concern, we had to look for a suitable solution, which would suit our needs in terms of security and effectiveness.
We tested different software editors and our choice has leaded us to choose Proofpoint.
Why Proofpoint ?
PPS is in the magic quadrant of leaders in this domain.
The security options match almost every kind of need. It is quite complex but very efficient !
I like the control it gives about all the email security topics (rules, SFP, DKIM, DMARC).
It is possible to edit all kind of reports too.
All these reasons justify our decision to go on with this solution.
What do you dislike about the product?
Despite the real efficiency of this product, some things may be improved.
The web interface could be better, especially when displaying the quarantine messages. They don't always show entireley. I have to do a search 'all' often. 'Auto' by default is not a good option.
The ergonomy could be improved too, to match nowadays standards. The present interface loooks like 2K years and seems a bit outdated.
What problems is the product solving and how is that benefiting you?
Every aspects of email security : Filtering spam, phishing attempts, viruses and malwares.
Our users are protected and that is a real benefit for our entity.
The service is always up thanks to the cluster configuration, so that email flow is never interrupted.
Recommendations to others considering the product:
If you are looking for a good email security solution, Proofpoint is for you. It needs time to handle the configuration but it is worth it.


    Mining & Metals

A good cloud based product for Email Security

  • August 26, 2019
  • Review provided by G2

What do you like best about the product?
Proofpoint On Demand is cloud based product which gives you the Protection to your email environment. It protects your environment against the Email threats. Easy to implement as well as it's GUI is quite simple and handy for the administrators. It process the mails parallel to all modules which take less amount of time. You can also use and integrate Targeted Attack Protection (TAP), TRAP and Proofpoint SAAS defense with your POD to enhance the security of your email system.
What do you dislike about the product?
The amount of mails which are rejected due to reputation (PDR) should be enhanced. As mail processing is parallel processing, some times it is difficult to reach to the root cause of some issue for the administrator. However administrator can take the help of Proofpoint support for the same.
What problems is the product solving and how is that benefiting you?
It's a good product related to email security. Cloud based product which helps in cost reduction as well as simplify the management process. The systems and back end process are maintained and managed by Proofpoint. Also you can set the alert for specific situation and act on the same. Scheduled report is also sent to specified address which sometimes helps to resolve some mail related issue proactively.
Recommendations to others considering the product:
Overall a good cloud based product for providing ultimate Email security in your organization. Easy to implement as well as easy to Administrate.


    Building Materials

Excellent protection

  • August 21, 2019
  • Review verified by G2

What do you like best about the product?
The quality of filter and detection ratio is more efficient than our previous solution.
The sandbox was the most efficient on the market when we decided to migrate to proofpoint.
What do you dislike about the product?
The reactivity of support in some cases and some lack of communication when something goes wrong with the global environment.
The email security gateway is sometimes responsible of issue with the connected email environment and in this case, it is difficult to bring vendors together to show something is wrong, and often both rejects the issues on the other. Some issues were detected due to TLS encryption and it was not easy to solve...
And finally the TAP environment to give you some global view is not enough efficient to give a good view. You need to implement other tools to have good reports, and good comprimsing view. Of course the solution is not complete if you don't buy the full suite, it is a pity.
What problems is the product solving and how is that benefiting you?
We have a excellent blocking ration which leads to less phishing or all malware attacks.
The benefits are important based on user feedback.
One big improvement was the digest that is sent regularly to end users with blocked emails.
Globally we reduced the number of tickets at helpdesk.
Based on Proopofpoint we were able to also implement DKIM and DMARC to ensure a better level of security.
Recommendations to others considering the product:
Don't go by your own in the configuration but use a certified partner for implementation that is not always easy


    Junie J.

Stable and Secure

  • August 21, 2019
  • Review provided by G2

What do you like best about the product?
Thwarts a lot of email security issues and it's the boss when it comes to email security. We never afraid when there are threats reported on the news
What do you dislike about the product?
The SMTP Messages queue does not "refresh" immediately to reflect the exact number of messages on queue
What problems is the product solving and how is that benefiting you?
Hardly any spam, phish, viruses, email security issues reported on the news. The system is very secure and it has its own firewall which adds another layer of security
Recommendations to others considering the product:
Very stable, no user intervention on software updates, everything just works on its own!


    Bala Murali Krishna K.

The best Email and Spam protection

  • August 21, 2019
  • Review provided by G2

What do you like best about the product?
When there have been any instances of FPs that are reported, the PP support team has been the most helpful in resolving the issue right away. Also the product itself is dynamic and evolving with even the latest of the threats. Also I like the dynamic nature of the product have the cloud based approach with active monitoring or zero day threats which are identified and applied to the over PP community.
What do you dislike about the product?
So far I have not encountered any situations to dislike the product as a whole. However, if the Smart Search feature is faster than it is today. I would appreciate it as we as an organization handle a more than a billion emails a year and to search for extreme large set of results takes time. But I would also think it matters how many servers that we employ. However, I would still appreciate if the Smart Search feature is faster than it is today.
What problems is the product solving and how is that benefiting you?
Currently we are using the PP Email Security and Protection as Edge server and it has been a great product so far.
Recommendations to others considering the product:
I would recommend this to anyone who is looking for a product that has great product support along with amazing features of the Edge which is wholly based on Linux platform. Robust email threat protection and has cloud based approach which makes it even more powerful in handling possibly the zero day threats. The best in its class product which leverages the best in class methodologies to detect and prevent the spam with great anti spam filters along with content filters.