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Proofpoint Enterprise Protection/TAP
What do you like best about the product?
Proofpoint is best in the market, they are going to be beyond any other players in terms of functionality offered. They provide both a cloud and appliance/virtual appliance model for deployment. In our experience the cloud/hosted model was very quick and easy to setup and integrates with our directory service and federation for single sign on. Their support services are beyond any other I have experienced, providing fast resolution of issues. Proofpoint support have have also been able to able to help with custom configuration a number of times to help me achieve additional filtering goals.
What do you dislike about the product?
Compared to competitors their solutions are quite expensive, and as we renew support, they get more expensive every year.
What problems is the product solving and how is that benefiting you?
Proofpoint Enterprise Protection/TAP have really helped to protect our users against modern spam and phishing attacks. If an attack manages to get through I am alerted to the issue afterward and have access to the data I need to re-mediate.
Recommendations to others considering the product:
Build up the budget and negotiate hard, it's worth it
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Current customer of Email Security and Protection
What do you like best about the product?
The support and data that is available to me
What do you dislike about the product?
So far I have been very happy with the product
What problems is the product solving and how is that benefiting you?
Getting closer to implementing DMARC reject on our inbound traffic.
Proofpoint is a Superior Email Security Product
What do you like best about the product?
I like the multiple module approach, and finally the email firewall rules to ensure we have a lot of control over what our end users receive. I also love TRAP which makes it really easy to pull malicious emails, even when they have been forwarded all over the organization.
What do you dislike about the product?
Sometimes the portal is slower than I would like.
What problems is the product solving and how is that benefiting you?
Phishing has been cut down significantly. Malicious attachments are always removed.
Recommendations to others considering the product:
Beats the competition
Robust Email Protection
What do you like best about the product?
PP documentation and support. Both have been invaluable to my initial learning of the product and to the advancement of my role in managing the appliance. I have implemented advanced email policies that leverage advanced email firewall protection for our site.
What do you dislike about the product?
I wish the systems were integrated into one dashboard: email security, TAP, Support. This is not a deal-breaker, but the convenience would be nice. If I had to choose a second, it would be the support desk escalation process. If I am asking a complex question, I would prefer it to be addressed by an engineer that is familiar with what I'm asking rather that stuck at the level 1 technician that takes considerable more time to analyze.
What problems is the product solving and how is that benefiting you?
Email TAP protection: spam,phish, ransomware, etc. Reporting is straight forward and easy to read and use for health checks and changes/edits. I've implemented SPF monitoring on trusted healthcare providers to ensure that, even if their sender information fails SPF, we will be notified and I can guide them to the documentation of best practice or allow their site. This has helped assure our physicians that they will not miss any anticipated email.
Good Spam Blocker
What do you like best about the product?
It was easy to install. IT didn't the Vendor assistance.
What do you dislike about the product?
Sr. Staff didn't like that annual maintenance fee had to paid in order to receive updates and to keep the product running.
What problems is the product solving and how is that benefiting you?
This product blocks spam very well. The users don't have to make exceptions all of the time there's new email.
Recommendations to others considering the product:
The product is subscription based. Sr. Staff felt as though the Vendor didn't make this clear. We no longer use the product.
blocks impostor emails
What do you like best about the product?
blocks all types of threats such as impostor email . Deployed as a cloud service or on-premises, it provides granular filtering to control unwanted email. And business continuity capabilities keep email communications flowing, even when your email server fails.
What do you dislike about the product?
it allows mails which doesnot belong to malware content.
What problems is the product solving and how is that benefiting you?
it helps to find out all malware and non malware mails which are fault that are coming to our official mail,
Recommendations to others considering the product:
finds fraud mails
Prof is in the....
What do you like best about the product?
Hey all, email security is a must have these days, hackers getting into phones and showing the public things that were private. As I said earlier email security is an essential wndcthis company provides it!!
What do you dislike about the product?
Not a thing!! If my email is secure I can restceasy
What problems is the product solving and how is that benefiting you?
Problems that have been solved are that my email is accessible to me and me only, this level of security makes doing business easier
Unnecessarily flags emails
What do you like best about the product?
It does flag some spam emails that I do not want to view.
What do you dislike about the product?
It also flags emails that I wanted to receive but didn't because of this.
What problems is the product solving and how is that benefiting you?
Email Security
Recommendations to others considering the product:
Its ok
Works great for protecting our email environment
What do you like best about the product?
Pretty good detection rate, not many false positives and good bulk mail detection
What do you dislike about the product?
The outbound secure messaging generates some complaints from our users
What problems is the product solving and how is that benefiting you?
Protects against spam and viruses, protects against PHI leaving
One of best email security plaftorms
What do you like best about the product?
It is not only antispam but full set of email security features, including checking sender eligibility, domain proofing, connection checking and much more. Only after all these nice features comes in play antispam with multiple engines.
What do you dislike about the product?
It could have more granularity and sometimes there is feeling that software does not learn from reported false positives or false negatives. False flags could be nicer integrated into business software (Outlook).
What problems is the product solving and how is that benefiting you?
It provides not only antispam, but eliminates much more on connection level, before spam even hits mailboxes. Also, it provides antimalware protection.
Recommendations to others considering the product:
There are multiple AV vendors you can choose with Proofpoint to make protection stronger, we tried McAffee and F-Secure, both performed exceptionally.
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