Proofpoint Security
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ProofPoint Email Security - Great
What do you like best about the product?
I enjoy the simplicity to get Proofpoint working at all, but I enjoy how complex and robust you can make it. I also believe that the product works just as advertised and we are getting great coverage as soon as it was/is implemented. The support we have received when we have encountered a False Positive and False Negative has also been great.
What do you dislike about the product?
I think that the user GUI could be improved in look/design. Also, supporting Office 365/GCC High would be a big plus.
What problems is the product solving and how is that benefiting you?
We are solving our spam problems throughout the company as well as stopping/protecting users from malicious links and attachments.
Defend your users from any threat that can be sent via email
What do you like best about the product?
Proofpoint allows users to send email blasts showing which emails have been captured in your spam. It makes easy to restrict or authorize machine communications. Since emails are transmitted by Proofpoint to a server, they may keep the email at one end if our servers are not accessible. Also, Proofpoint makes end-users able to publish their email, and also to get digests from end-users, to see every mail they receive. Spam detection is very good as well.
What do you dislike about the product?
I think there are several permits for items that should be licensed in order to make Proofpoint a better tool. Also, a single panel is required for controlling the specific products. This way, we could have more freedom when managing Proofpoint.
What problems is the product solving and how is that benefiting you?
Proofpoint Email Security and Protection allows us to defend our users from malware, spoofed messages, phishing and any other threat that can be sent via email. We used to get loads of phishing emails until Proofpoint Email security was deployed. Now, I can ensure all of the possible phishing emails have ended. Also, we use it to monitor our incoming and outgoing emails in a highly granular way.
Recommendations to others considering the product:
I believe that, whether the industry, if your service or requires complex mail filtration, then Proofpoint Email Security and Protection is an important tool you should have. It offers a way to block spamming and undesired emails completely. However, I consider it is less suited for large companies, as it may have too much to handle.
Systems Admin for multiple enterprise systems (email, VM's, VOIP, etc)
What do you like best about the product?
This product has proven a helpful companion security tool with our O365 architecture. The web-based GUI is a huge welcome,a s well as the cloud-based service vs the on-prem product.
What do you dislike about the product?
The cloud-based product is a bit unresponsive with some java-like fits when executing commands.
What problems is the product solving and how is that benefiting you?
ProofPoint is capable of catching some issues that O365 cannot detect.
Recommendations to others considering the product:
ProofPoint can provide your organization an additional layer of protection to your existing infrastructure, giving the organization multiple tools to fight threats.
Dangerous times
What do you like best about the product?
Knock on wood, in the years we have been running ProofPoint, no serious threats have made it though.
What do you dislike about the product?
Sometimes the the GUI is hard to navigate. Non intuitive placement for some policy configuration, but you learn where to do the needful after you've administered it for a while.
What problems is the product solving and how is that benefiting you?
Address re-writing is handy for Mergers and acquisitions.
Recommendations to others considering the product:
Consider your O365 vs On prem road-map. Other Security platforms that are included in the price of O365 may lack key features for maintaining some hybrid on prem services.
Solid product to protect your assets
What do you like best about the product?
No product is perfect, but Proofpoint comes pretty close. With their TRAP mitigation tools, even threats that may pass through are removed, and usually within seconds!
What do you dislike about the product?
There is so much in this product that the GUI can become overwhelming. It just takes a little time to get used to all the features provided in Proofpoint.
What problems is the product solving and how is that benefiting you?
In the past, we've spent more time than we wanted to on email security. With Proofpoint, you get it configured how you want it, then it pretty much runs itself. There is little administration time spent in the product each day so we have time to focus on other things.
Neat Tool
What do you like best about the product?
It minimize the effort in a small IT shop to investigate every suspicious email.
What do you dislike about the product?
Reports do not show trends from 1 month to the next. However, product working as intended use.
What problems is the product solving and how is that benefiting you?
Executive phishing emails. Helpdesk can prioritize other issues
Insightful and Helpful.
What do you like best about the product?
I enjoy the roadmap presentation, new features, and functionalities.
What do you dislike about the product?
It's getting a bit crowded. I wish it was more spacious.
What problems is the product solving and how is that benefiting you?
Protecting our VIP and VAP end-users from malicious URL's and attachments.
Recommendations to others considering the product:
Great and robust product.
Great investment
What do you like best about the product?
Email filter is amazing, we have added value to the process and are able to report on it as well.
What do you dislike about the product?
it can take you sometime to find your way around it but after that used to the console
What problems is the product solving and how is that benefiting you?
We are filtering threats we were not aware with our old email filtering system. If you decide to go to Proofpoint, make sure you get license for TAP. If you don't have an awareness program, they can help you on that as well. There is another product called Clear that will help you in quarantine email that were already delivered to your mailbox. We have seen cases that we have an email delivered early morning with an URL that has no malicious payload. Close to 8 AM the page content changes to something Malicious, Clear and URL Defense will be able to yo protect you in cases like that
Product perfroms nicely and gives great reporting
What do you like best about the product?
The reporting is simple. The dashboards are nice and the ability to create rules is simple.
What do you dislike about the product?
The logging is not always showing accurate information at the time we need it. Logging can be confusing
What problems is the product solving and how is that benefiting you?
We have a lot of SPAM and Phishing attempts. Proofpoint allows us to catch and report on some items that were being missed by our previous vendor.
Automating my day to day struggles
What do you like best about the product?
Proofpoint takes an agile approach to their product. With each piece of feedback, they improve their product to better defend against an ever changing threat landscape.
What do you dislike about the product?
Some no-brainer features like banner customization are not yet available.
What problems is the product solving and how is that benefiting you?
Our click rate is down drastically. We are purging the threat before our end users realize it has hit their mailboxes.
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