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Proofpoint Security

Proofpoint

Reviews from AWS customer

3 AWS reviews

External reviews

592 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mining & Metals

A good cloud based product for Email Security

  • August 26, 2019
  • Review provided by G2

What do you like best about the product?
Proofpoint On Demand is cloud based product which gives you the Protection to your email environment. It protects your environment against the Email threats. Easy to implement as well as it's GUI is quite simple and handy for the administrators. It process the mails parallel to all modules which take less amount of time. You can also use and integrate Targeted Attack Protection (TAP), TRAP and Proofpoint SAAS defense with your POD to enhance the security of your email system.
What do you dislike about the product?
The amount of mails which are rejected due to reputation (PDR) should be enhanced. As mail processing is parallel processing, some times it is difficult to reach to the root cause of some issue for the administrator. However administrator can take the help of Proofpoint support for the same.
What problems is the product solving and how is that benefiting you?
It's a good product related to email security. Cloud based product which helps in cost reduction as well as simplify the management process. The systems and back end process are maintained and managed by Proofpoint. Also you can set the alert for specific situation and act on the same. Scheduled report is also sent to specified address which sometimes helps to resolve some mail related issue proactively.
Recommendations to others considering the product:
Overall a good cloud based product for providing ultimate Email security in your organization. Easy to implement as well as easy to Administrate.


    Building Materials

Excellent protection

  • August 21, 2019
  • Review provided by G2

What do you like best about the product?
The quality of filter and detection ratio is more efficient than our previous solution.
The sandbox was the most efficient on the market when we decided to migrate to proofpoint.
What do you dislike about the product?
The reactivity of support in some cases and some lack of communication when something goes wrong with the global environment.
The email security gateway is sometimes responsible of issue with the connected email environment and in this case, it is difficult to bring vendors together to show something is wrong, and often both rejects the issues on the other. Some issues were detected due to TLS encryption and it was not easy to solve...
And finally the TAP environment to give you some global view is not enough efficient to give a good view. You need to implement other tools to have good reports, and good comprimsing view. Of course the solution is not complete if you don't buy the full suite, it is a pity.
What problems is the product solving and how is that benefiting you?
We have a excellent blocking ration which leads to less phishing or all malware attacks.
The benefits are important based on user feedback.
One big improvement was the digest that is sent regularly to end users with blocked emails.
Globally we reduced the number of tickets at helpdesk.
Based on Proopofpoint we were able to also implement DKIM and DMARC to ensure a better level of security.
Recommendations to others considering the product:
Don't go by your own in the configuration but use a certified partner for implementation that is not always easy


    Junie J.

Stable and Secure

  • August 21, 2019
  • Review provided by G2

What do you like best about the product?
Thwarts a lot of email security issues and it's the boss when it comes to email security. We never afraid when there are threats reported on the news
What do you dislike about the product?
The SMTP Messages queue does not "refresh" immediately to reflect the exact number of messages on queue
What problems is the product solving and how is that benefiting you?
Hardly any spam, phish, viruses, email security issues reported on the news. The system is very secure and it has its own firewall which adds another layer of security
Recommendations to others considering the product:
Very stable, no user intervention on software updates, everything just works on its own!


    Bala Murali Krishna K.

The best Email and Spam protection

  • August 21, 2019
  • Review provided by G2

What do you like best about the product?
When there have been any instances of FPs that are reported, the PP support team has been the most helpful in resolving the issue right away. Also the product itself is dynamic and evolving with even the latest of the threats. Also I like the dynamic nature of the product have the cloud based approach with active monitoring or zero day threats which are identified and applied to the over PP community.
What do you dislike about the product?
So far I have not encountered any situations to dislike the product as a whole. However, if the Smart Search feature is faster than it is today. I would appreciate it as we as an organization handle a more than a billion emails a year and to search for extreme large set of results takes time. But I would also think it matters how many servers that we employ. However, I would still appreciate if the Smart Search feature is faster than it is today.
What problems is the product solving and how is that benefiting you?
Currently we are using the PP Email Security and Protection as Edge server and it has been a great product so far.
Recommendations to others considering the product:
I would recommend this to anyone who is looking for a product that has great product support along with amazing features of the Edge which is wholly based on Linux platform. Robust email threat protection and has cloud based approach which makes it even more powerful in handling possibly the zero day threats. The best in its class product which leverages the best in class methodologies to detect and prevent the spam with great anti spam filters along with content filters.


    Kadeem H.

Ease of use, does it's job well.

  • August 20, 2019
  • Review provided by G2

What do you like best about the product?
-> The fact that it gets the job done, the spam filter works marvelously
-> Its ability to properly identify and categorize safe emails from bad ones
-> it is feature rich and contains sufficient integration with O365 and other cloud services
What do you dislike about the product?
-> The interface could be more modernized with more distinct colours and button placement
->More intuitiveness when interacting with the UI
-> The reporting feature is not as robust or intuitive as we would like it to be to give accurate and concise, information.
What problems is the product solving and how is that benefiting you?
-> We are solving phishing, spoofed, spam and virus laced attachments in emails as ProofPoint does a great job at stopping or quarantining these issues.
Recommendations to others considering the product:
-> Know your users and their email habits, if they get mostly external emails configuring the policies to be flexible enough to keep them safe as also to ensure their work is not disrupted by a safe mail from external sender being deemed malicious and held for a long period of time especially if it is time sensitive.


    Hospital & Health Care

Overall Decent Solution

  • August 20, 2019
  • Review provided by G2

What do you like best about the product?
I like the daily digest of emails and the rewriting of URLs.
What do you dislike about the product?
I don't like the scoring of the spam emails. Usually it's 0 or 100 for the score, which makes little sense. I also don't like that you cannot modify the daily digest email format. You can't see the subject line nor can you tell if there's an attachment or not.
What problems is the product solving and how is that benefiting you?
It does a good job stopping inbound spam emails. Very little spam emails get through. We've used it for about 10 years.
Recommendations to others considering the product:
Spin up a trial license and see what features you like the best.


    Restaurants

six years and counting ...

  • August 20, 2019
  • Review provided by G2

What do you like best about the product?
The system is very thorough and complete. There are many options and configurations we can leverage to totally control how we utilize the system. The system has frequent updates. We experience few false positives. It just works.
What do you dislike about the product?
The Admin UI has been dreadfully slow since day 1 and got worse over the past few years. The Customer Support was touted as one of the best .. but I have had nothing but frustration when dealing with them - which thankfully is not often. I also think some of the add-on features feel like they were awkwardly attached or integrated into the core product.
What problems is the product solving and how is that benefiting you?
We need to protect our end users from the high volume of SPAM and malware. We also need to encrypt a small portion of the messages we handle. We have been able to accomplish both of these with Proofpoint.


    Logistics and Supply Chain

Enterprise email protection

  • August 20, 2019
  • Review provided by G2

What do you like best about the product?
Comprehensive solution. Reliability. Highly configurable. Fast delivery. Great anti-spam and anti-malware capabilites.
What do you dislike about the product?
The admin interface is a little difficult to use and certain things are in not obvious places.
What problems is the product solving and how is that benefiting you?
SPAM, Malware, viruses. PP also provides logging and audit trail.


    Adam G.

Sufficient Without A Lot of Backend Work Required

  • August 20, 2019
  • Review provided by G2

What do you like best about the product?
For the most part, once ProofPoint has been setup and configured, it just runs. There's very little maintenance required and very few issues with it. Most issue stem from end users not being technical enough to manage their own spam filters. The ability to do on-demand encryption to has been huge. It has been made available company wide, but for the most part it is IT that utilizes that feature.
What do you dislike about the product?
When you do need to open a support case, support's responses are not the quickest. I feel like I have to hound support to get a response from them wherever we may be in the support troubleshooting process.
What problems is the product solving and how is that benefiting you?
Spam filtering performed by a third-party hosting their own virtual appliance. It is one less appliance for us to have to manage manage.


    Hospital & Health Care

Great Product with many features

  • August 20, 2019
  • Review provided by G2

What do you like best about the product?
I love the smart search feature the most
What do you dislike about the product?
How many places you have to look 2 find
What problems is the product solving and how is that benefiting you?
We use it as a email filter to all external email traffic sending or receiving. It has allowed us to prevent a lot of malicious attempts many use especially with zip files and other entry attempts