Proofpoint Security
ProofpointExternal reviews
592 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Email Security
What do you like best about the product?
Email protection provides insight into our large enterprise and allows us to see where malicious campaigns are coming from.
What do you dislike about the product?
I have had a mostly pleasant experience with Email protection thus far. We've not had it for a full year yet.
What problems is the product solving and how is that benefiting you?
The amount of spam our users are receiving at their inbox has dropped dramatically.
Recommendations to others considering the product:
great product
Complete email security package
What do you like best about the product?
I have been a customer for about 18 months and the amount of changes that have been made (for the better) are what impresses me the most.
The UI itself has had several updates to make it much cleaner and more usable to what it was even just 18 months ago. I am looking forward to what it looks like in the future.
As for features, I personally like the amount of end-user self service options there are. From email encryption to the end user digests. It can take the workload off an admin significantly, especially from an organisation that gets constant "are my emails blocked" requests.
The UI itself has had several updates to make it much cleaner and more usable to what it was even just 18 months ago. I am looking forward to what it looks like in the future.
As for features, I personally like the amount of end-user self service options there are. From email encryption to the end user digests. It can take the workload off an admin significantly, especially from an organisation that gets constant "are my emails blocked" requests.
What do you dislike about the product?
The price is obviously quite a high barrier for entry, I do understand that proofpoint is a leader in the industry but charging POD (on demand) customers for a separate log forwarding license I feel is quite unnecessary.
I also feel the DMARC option should be cheaper to aid adoption initially, I would absolutely love this feature but the price is very high.
Asides from the price, I would like to see the "saving" bar at the top moved to be more obvious. It is very easy to miss.
I also feel the DMARC option should be cheaper to aid adoption initially, I would absolutely love this feature but the price is very high.
Asides from the price, I would like to see the "saving" bar at the top moved to be more obvious. It is very easy to miss.
What problems is the product solving and how is that benefiting you?
Compared to our previous product, proofpoint is miles and miles ahead.
It has vastly increased our security and was the main reason only one attack vector in our annual pen test was successful (out of 6 attacks, only one got through and this was nothing to do with email!).
It has vastly increased our security and was the main reason only one attack vector in our annual pen test was successful (out of 6 attacks, only one got through and this was nothing to do with email!).
Recommendations to others considering the product:
The benefits we have gained from using proofpoint are numerous, increased security and visibility are among the top.
Effective Email protection getting even better over the years
What do you like best about the product?
The effectiveness of the product is best. Also the professional services guy was very helpful to set it all up. Using the product for several years showed it always improves
What do you dislike about the product?
After reporting a bug in an email firewall rule it takes too much tome to get resolved. Other reports were quicker, but this particular one is something we need as it filters email based on some dictionary words.
What problems is the product solving and how is that benefiting you?
One of the biggest threats is email. Proofpoint helps us protect our users and so our companies to prevent a lot of trouble. Having access to autopull, trap, warning tags, etc really delivers a safer feeling.
Protection level is very high.
What do you like best about the product?
Protection level is very high. TAP and TRAP integration with PoD is key component of this product. Pulling e-mails from clients, ability of customization, imposter spam feature should be used by everyone.
What do you dislike about the product?
Language of e-mails should be considered and PoC times, you should test every language you used. English, French protection performance may be better then other low used languages.
What problems is the product solving and how is that benefiting you?
TAP and TRAP portals are new for us. We attained better reporting and better protection.
Reliable product
What do you like best about the product?
Continuous feature development.
Easy to use interface
Good protection with few false negatives.
Good support and engineers.
Easy to use interface
Good protection with few false negatives.
Good support and engineers.
What do you dislike about the product?
Multiple interfaces to manage PPS, TRAP and TAP.
What problems is the product solving and how is that benefiting you?
TRAP is an awesome product and reduces the need for manual deletion of delivered malware associated emails.
Recommendations to others considering the product:
Excellent and reliable product which is always undergoing feature improvements.
Proofpoint is THE Email Security Solution
What do you like best about the product?
The product truly does it all. It covers every facet of email security (and more). Once configured it is extremely easy to manage and support helps you the rest of the way! The protections include everything from virus scanning, spoofing, imposter protection. One of my favorite parts of all of this is the "TAP" system which is actively analyzing new threats. The key feature worth noting in TAP is the "URL Rewriting" and the monitoring it does of that. If a user clicks a link in an email and gets through to the website, but later that email is deemed to be malicious...TAP will send you an alert making you aware of who and what they clicked on.
What do you dislike about the product?
The initial configuration is extremely intense. It's a complex system with alot of moving parts. I would say professional services is a must for install. Outside of that, I really don't have any complaints to make.
What problems is the product solving and how is that benefiting you?
Proofpoint has given us an incredible layer of protection in our most vulnerable area. It thwarts extremely unique email situations and even when it misses something, we're able to go back and see exactly who and what happened. I live with much more peace of mind knowing that Proofpoint has our back.
Recommendations to others considering the product:
Take the time to learn the system. It's extremely complex but it can do so much for you and your team. Proofpoint is releasing new features all of the time and I highly recommend keeping up on them and implementing them ASAP!
Increased email security
What do you like best about the product?
Proofpoint classification has been far better at catching malicious emails than our past vendors. TAP is a major feature that helps us identify phishing and malware emails. Even if they were delivered, it doesnt stop analyzing.
What do you dislike about the product?
I would say that the reporting could be better.
What problems is the product solving and how is that benefiting you?
Helped us become more secure through email.
Recommendations to others considering the product:
Verify with a POC that this is the right solution for you.
A hugely capable and almost infinitely tunable system
What do you like best about the product?
Having come from a MessageLabs environment, the vast array of configurable options is at first bewildering. I love the fact that the rules based approach means we can tweak, tune and configure options that we would never have been able to achieve with the previous vendor.
What do you dislike about the product?
The terminology can be confusing, for example an email marked as "Quarantined" may not in fact be quarantined as most people would understand it. Support can be a little too heavily focussed on west coast US timezones which can mean that accessing critical support has sometimes been difficult.
What problems is the product solving and how is that benefiting you?
Being a multinational company with numerous business units globally all operating in different ways and with different business requirements, it's great that we can setup some fairly complex sets of policy routes and rules and still continue to operate a single service from Proofpoint.
My review
What do you like best about the product?
For the most part, it protects our organization from phishing attacks.
What do you dislike about the product?
Not sure. I'm still undecided what I like and don't like.
What problems is the product solving and how is that benefiting you?
Spam, phishing, imposter attacks.
Proofpfpoint Email Security and Protection top of the line
What do you like best about the product?
Excellent customer service and support. Great knowledge base, forums and responsive support from the analysts is extremely helpful. The product does an excellent job of stopping bad actor emails and it is highly configurable to make custom adjustments.
What do you dislike about the product?
I don't really have much that I dislike, I would like to see the url rewrite feature updated a bit so the original url is more visible to the end user, I think that would be helpful
What problems is the product solving and how is that benefiting you?
Protecting against threats, bad actors, spear phishing. Ability to make users more self-sufficient with the end user digest and managing their account. Ease of removing malicious emails, reporting abilities to show who is being targete
showing 541 - 550