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Proofpoint is a great email security solution for the enterprise.
What do you like best about the product?
Hosted solution provides less maintenance burden on internal teams. The service is quick and reliable and the extensible offerings provide a platform that has successfully blocked a majority of malicious mail to our users.
What do you dislike about the product?
The reporting module is a bit limited and the user digest user experience is a bit primitive. The user digest doesn't display the HTML version of the email and doesn't explain why a message was filtered.
What problems is the product solving and how is that benefiting you?
Proofpoint Email Security is providing a comprehensive and robust solution in identifying and blocking malicious messages. It's hosted offering is easing the burden on internal operations team to maintain the solution.
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Proofpoint is stellar
What do you like best about the product?
Provides a robust email gateway solution that makes email security highly accessible and is highly effective at identifying and blocking spam, graymail and DoS attacks which is very suitable for Microsoft 365 environments.
What do you dislike about the product?
Proofpoint is difficult to deploy in a Google Workspace environment, and it doesn't scan internal emails or block highly targeted attacks like spear phishing. The platform's weakness is a lack of contextual awareness around normal communication patterns.
What problems is the product solving and how is that benefiting you?
The platform's interface is straightforward and easy to navigate, which helps us tremendously when troubleshooting issues. The spam filtering dashboard is intuitive and allows admins to manage all policies from one location. Proofpoint will enable us to sync essentials with Azure or Active Directory so that if a user joins or leaves the company, those changes are automatically reflected in Proofpoint.
Good when implemented
What do you like best about the product?
It's a solid product that does what is advertised.
What do you dislike about the product?
Documentation for Google Workspace is extremely lacking. We had issues at go-live due to conflicting documentation. P1 support took 45 min to get a resource.
What problems is the product solving and how is that benefiting you?
Phishing
Malware
Impersonation
Business exploit
Malware
Impersonation
Business exploit
Proofpoint Email Security and Protection for Healthcare
What do you like best about the product?
Our internal team likes the automation that Proofpoint brings with their systems. Automation allows system admins to work on other projects knowing that our email system is currently being reviewed continuously.
What do you dislike about the product?
The downside to most security solutions is the learning curve to ensure the system performs at its peak. Proofpoint resolves this by providing training and system audits by their engineers to provide that knowledge.
What problems is the product solving and how is that benefiting you?
Proofpoint's Email Security and Protection are providing our healthcare organization peace of mind by reducing spam, malware threats and SOC functions we don't have internally.
Confident the company and technology deeply secures and protects beyond our expectations.
What do you like best about the product?
Retrospective alerting, analytics, rule sets.
What do you dislike about the product?
The manner URL rewrites get in the way of mobile device usability, especially when trying to join a web meeting quickly.
What problems is the product solving and how is that benefiting you?
Fronting our mail, both inbound and outbound, isolating us, pruning the load so less to deal with at the company.
10 years of service and counting
What do you like best about the product?
Proofpoint is easy to set up. Their professional services group is outstanding in their knowledge of the products and best practices.
What do you dislike about the product?
The secure email password reset options could be better and more flexible. It is not easy to transfer from the old setup to the new setup for viewing secure emails.
What problems is the product solving and how is that benefiting you?
It is handling our DLP and encrypted email requirements while giving us the flexablity to manager the rules as we see fit and increase our business performance.
Great using the product, especially around integration, scalability, and ease of deployment.
What do you like best about the product?
Ease of use is what I liked the most about this product.
What do you dislike about the product?
I did not detect any downsides, truly enjoyed using the product.
What problems is the product solving and how is that benefiting you?
Detecting suspicious emails and dealing with them before users click on malicious links.
Proofpoint protects
What do you like best about the product?
There are a breadth of tools that can be purchased and utilized.
What do you dislike about the product?
The amount of tools are plentiful, but there is no easy way to navigate to them from a portal, dashboard, or otherwise. They're all separated.
What problems is the product solving and how is that benefiting you?
It protects our users from malicious emails and offers customization in alerting.
Industry leading email security
What do you like best about the product?
The easy-to-use interface along with the detailed data provided for email security. The product is very mature and covers all aspects of security, triage, and incident response.
What do you dislike about the product?
The biggest problem is lack of good integration between different proofpoint products (Email Security, TAP, TRAP). The ability to pivot from one product to another while analyzing the same threat would be nice.
What problems is the product solving and how is that benefiting you?
Phishing is the biggest threat to coporations worldwide and Proofpoint offers a smart sophisticated and complete solution to tackle phishing attempts, spam emails, and fraudulent activities.
Great product with excellent scalability and coverage
What do you like best about the product?
Excellent product with multiple modules that have all been integral in performing my job duties as an Incident Response analyst in a fortune 500 company.
What do you dislike about the product?
The inability to block based on keywords.
What problems is the product solving and how is that benefiting you?
Trap and Tap integrations make email security easy, with retroactive quarantines of messages that were scanned and flagged as malicious. Great methodology.
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