Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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The absolute best software for team meetings and presentations.
What do you like best about the product?
It works across devices. I can join a meeting from my phone or host it on my Macbook or my PC. When I send a zoom invite I never have to worry about the person on the other end having issues joining the meeting. Very reliable. I also really love how good the audio and video quality is. Even presenting my screen works great on wifi.
What do you dislike about the product?
Not much to dislike to be honest. The only thing I can think of is that sometimes switching inputs (speakers to headphones) in the middle of a meeting can cause issues. But it doesnt really happen frequently.
What problems is the product solving and how is that benefiting you?
We use Zoom for presentations and team meetings. It is a phenomenally good tool if you need to share your desktop screen to others for a sales call or a product demo. As a meeting tool, i works very well too with tons of options for sharing and collaborating.
Features and Ease of Use Critical
What do you like best about the product?
Setting up meetings and simply managing attendees has been an important feature for me.
What do you dislike about the product?
Nothing really -- almost dislike focused on the opportunities I haven't taken to learn and use for features.
What problems is the product solving and how is that benefiting you?
Ease of setting meetings and simple access to features like screen sharing has simplified learning presentations for me.
Extremely impressed and satisfied customer
What do you like best about the product?
extremely ease of use for non-technical people. We're now able to "onboad" even (most of ) our older clients in very short order. Has revolutionized working remotely/ virtually with clients and trainees!
What do you dislike about the product?
still have occasional challenges using your tools to improve our facial images in spite of good camera and lighting. your adjustments are challenging for novices.
What problems is the product solving and how is that benefiting you?
Even before Covid we really needed a tool for interacting and co-working with our remote representatives and Zoom was a near-perfect fit. Same with our representatives living too far from one of our nearest offices to them. Covid forced us to "pivot" to Virtual meetings within days of the Covid "lockdown" and allowed us to maintain and tp actually increase momentum, business and revenue. in most of our territories our incomes have increased through the increased efficiencies of using Zoom. Thanks
Invaluable Business Tool
What do you like best about the product?
I use Zoom regulary for my business, both to meet with clients and to hold team meetings. I love all the features and how it can be automatically integrated into so many of the software programs I also use for my business.
What do you dislike about the product?
I honestly can't think of any downsides right now. Oh yes, except that I can't figure out how to have transcripts automatically running and access them after meetings.
What problems is the product solving and how is that benefiting you?
It allows me to hire a team remotely, and also expands my client base for those clients who cannot come in to see me in person.
Zoom is user friendly and reliable
What do you like best about the product?
The navigation is easy to use and Zoom doesn't have many glitches. It has basically all of the features that I want/need for virtual meetings. All of the features actually work, unlike some of the other meeting options.
What do you dislike about the product?
I dislike how difficult it is to share hosting capabilities with coworkers. We have some meetings that have alternating hosts each week and it could be made easier for others to start the meeting.
What problems is the product solving and how is that benefiting you?
Zoom helps us reach clients in rural areas and helps ensure we can provide accessible meetings for our staff.
Zoom is the best tool for collaborative meetings - and for recording personal video, as well!
What do you like best about the product?
Zoom is so easy to use and works with internal and external cameras, microphones and presentations much better than some of the others services! Some of them don't handle Powerpoint animations well (or at all) - or can't recognize my external microphone or camera... or don't work well when people attend via cell phones. Zoom does it all exceptionally well!
What do you dislike about the product?
I haven't found any downside of using Zoom. It's easy to use and understand, very stable and works well. A few issues needed to be worked out when I changed from Windows 10 to 11, but other than that, it's been very easy to use!
What problems is the product solving and how is that benefiting you?
As a speaker, Zoom has helped me for years to deliver my webinars. However, when COVID-19 decimated my in-person engagements, Zoom was instrumental in helping me deliver all my presentations virtually. And because it was so easy to use, it helped many people in many industries (including my clients) get comfortable using the technology for their own internal meetings, as well as for external training sessions from people like me. And the fact that it opened the whole world up to meetings, if desired, was a bonus.
Zoom Review
What do you like best about the product?
I like the ability to schedule meetings and link to calendars
What do you dislike about the product?
I dislike the camera quality but that could just be my Macbook
What problems is the product solving and how is that benefiting you?
Zoom is creating convenience. This benefits me because I can work with clients, give a presentation, and keep my personal touches to my business to reach anywhere
User Friendly
What do you like best about the product?
It's user friendly, especially for those who aren't used to using technology in an advanced manner. You're able to show your screen and see people easily, chat in questions, and have an overall "almost" in person feel for a meeting.
What do you dislike about the product?
I understand that there is a subscription, however, I only meet with more than one person a few times a year. I would prefer to have a "pay as you go" service vs a yearly cost as most of my meetings are with only one person.
What problems is the product solving and how is that benefiting you?
Seeing people face to face for a meeting instead of over the phone. Most of my business is sales and some things just don't translate over the phone. I am able to pick up on physical queues and adjust my sales pitch as need be.
Great for Team Meetings
What do you like best about the product?
Great for connecting with colleagues, especially when working remotely. I also appreciate the regular updates and information about what changes have been made with the monthly newsletter.
What do you dislike about the product?
Sometimes colleagues have difficulty logging in, even though they are typing in passwords correctly. Also, the requirements for being able to use a blurred background are too much.
What problems is the product solving and how is that benefiting you?
Solving the problem of not being able to meet in person due to distance. Also helpful for not having to travel to participate in meetings with other folks. Love that!
Best Video platform for meeting
What do you like best about the product?
I really enjoy zoom and I have been since 2020 for all my online dance lessons. It's easy to use, shares music well and works perfectly for most of my sessions.
What do you dislike about the product?
I wish the mirror function worked better especially for dance classes, if the host was mirrored it would be beneficial. While using the app on phone it tends to turn off on its own sometimes, doesn't happen on the laptop.
What problems is the product solving and how is that benefiting you?
The shared music has made it super easy for dance class owners like myself to communicate effectively with my students and also have music in the background. I have been able to expand my online business because of zoom
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