Sold by: Zoom Video Communications, Inc.
Zoom helps consolidate communications, connect people, and improve collaboration in the boardroom, classroom, operating room, and everywhere in between.
Sold by: Zoom Video Communications, Inc.
Overview
Zoom Workplace helps enable more meaningful teamwork by bundling Zoom AI Companion, Team Chat, Phone, Meetings, Whiteboard, and more. An all-in-one solution for internal and external communications and collaboration powered by AI can help you save time, reduce costs, and increase productivity. Choose the right plan for your unique needs, scale to support growth, and customize with optional add-ons. View Zoom Workplace plans and capabilities here - https://www.zoom.com/en/products/collaboration-tools/
Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that support customer loyalty. To learn more about Zoom products, visit our website https://zoom.us .
For custom pricing, EULA, or a private contract, please contact sales (https://www.zoom.com/en/contact/contact-sales/ ) for a private offer.
Highlights
- Zoom Workplace: Enhance the way you work with integrated workflows across Zoom products and third-party apps. Help simplify management with a single admin portal.
- Zoom Contact Center: Intelligent self-service and routing. Designed to provide instant, accurate resolution 24/7 and reduce call volume with a conversational AI chatbot.
- Complementary products: Add Zoom Revenue Accelerator to help improve collaboration among sales teams and promote customer engagement.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
Zoom Workplace Business Plus | Up to 100 users | $53,440.00 |
Vendor refund policy
If you cancel, you will not be billed for any additional terms of service, and service will continue until the end of the current Subscription Term. If you cancel, you will not receive a refund for any service already paid for. Additional Support: Zoom Technical Support - https://support.zoom.us/hc/en-us/articles/201362003-Contact-Zoom-Support Zoom Community - https://community.zoom.com/
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Search our knowledge base, troubleshoot issues, or sign in with your Zoom account to open a support ticket.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
![Zoom for Government (GovCloud, FedRAMP) [Private Offer Only]](https://d7umqicpi7263.cloudfront.net/img/product/05bf40b9-a6b5-4c2e-b37e-ef23b61d6102.jpg)
Zoom for Government (GovCloud, FedRAMP) [Private Offer Only]
By Carahsoft Technology Corp.
Zoom for Government: Designed to meet the specialized requirements and needs of the U.S. Government, Zoom for Government provides federal employees with the same seamless, secure, and reliable Zoom experience. (GovCloud, FedRAMP, FIPS, HIPAA)
![Zoom Government (F,S,L,E) (Higher Ed, K-12) [Private Offer Only]](https://d7umqicpi7263.cloudfront.net/img/product/3e5e24cf-48ba-426c-af06-2721f02c31de.jpg)
Zoom Government (F,S,L,E) (Higher Ed, K-12) [Private Offer Only]
By Carahsoft Technology Corp.
Zoom: Designed to meet the specialized requirements and needs of U.S. government agencies, Zoom provides these employees with the same seamless, secure, and reliable Zoom experience. Zoom is certified for today's critical state and local government mission.
Jitsi Meet Video Conferencing Server on Ubuntu
By Cloud Infrastructure Services
Secure, Simple and Scalable Video Conferences. A Zoom alternative, Jitsi Meet is an open-source (Apache) WebRTC JavaScript application that uses Jitsi Videobridge to provide high quality, secure and scalable video conferences.
ZoomInfo
By ZoomInfo
ZoomInfo is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications.
Customer reviews
Vishwa S.
Zoom Workplace
Reviewed on Mar 04, 2025
Review provided by G2
What do you like best about the product?
Zoom is good for business and lots of features like phone call, video call chat file sharing also we can share remote.
The Zoom phone application is of good quality and very easy to use, as well as to implement and integrate. and also good customer care support. And, I also use it every day.
The Zoom phone application is of good quality and very easy to use, as well as to implement and integrate. and also good customer care support. And, I also use it every day.
What do you dislike about the product?
I dislike Zoom because if my number is marked as spam, there is no solution from zoom.
What problems is the product solving and how is that benefiting you?
Sometimes we have faced phone call connecting issues and it resolved after the update zoom application.
Leave a comment0 comments
Publishing
Love having features like Zoom Phone
Reviewed on Mar 04, 2025
Review provided by G2
What do you like best about the product?
I enjoy having features, like Zoom Phone, so I can talk to clients without having to use my personal phone number. This also allows me to take calls on my computer, like I would a video call. It gives me better work-life balance.
It's easy to use and sits right on the dock of my laptop. It's also easy to implement across an organization, giving employees a unified place to meet and discuss. It's also super useful for integrating notetaking apps with, and provides transparency to clients that the meeting is being recorded. I use Zoom Workplace pretty much every day.
It's easy to use and sits right on the dock of my laptop. It's also easy to implement across an organization, giving employees a unified place to meet and discuss. It's also super useful for integrating notetaking apps with, and provides transparency to clients that the meeting is being recorded. I use Zoom Workplace pretty much every day.
What do you dislike about the product?
Nothing specifically. Occasionally the app crashes but that's it.
What problems is the product solving and how is that benefiting you?
It's solving quite a few things for me. I really don't like to take calls or send texts to clients from my personal phone number, so this allows me to avoid doing so. Plus, you can add your ideal hours to get/send texts and calls. Mine is set to 9-5 to promote a healthy work-life balance.
Jahangir K.
Zoom Review
Reviewed on Mar 04, 2025
Review provided by G2
What do you like best about the product?
Easy to use and very adaptable took less than 2 hour to get use to of it
What do you dislike about the product?
Sometime there are server issue which cause drop in call and failure of text message
What problems is the product solving and how is that benefiting you?
Zoom Workplace is providing a overall solutions to get connect with team members within the company and other people as well.
I also used to call my candidates via zoom workplace
I also used to call my candidates via zoom workplace
David A.
The easiest way to connect with people around the world
Reviewed on Mar 03, 2025
Review provided by G2
What do you like best about the product?
Zoom is fast to connect; you don't have to have the app to join a conference and it is easier for people who don't have a lot of experience with technology.
What do you dislike about the product?
It would be great if zoom has instant message suite to use it on a daily bases in the company
What problems is the product solving and how is that benefiting you?
other platforms are to heavy and slow; you can add anybody you want without any difficulty when logging in
John Marc O.
My best experience in Zoom
Reviewed on Mar 03, 2025
Review provided by G2
What do you like best about the product?
For me Zoom generally provides a stable and reliable connection, ensuring smooth and uninterrupted meetings. It also offers a wide range of features beyond basic video conferencing, including screen sharing, breakout rooms, chat, file sharing, and more.
What do you dislike about the product?
Nothing so far, for me it is the best app for meetings
What problems is the product solving and how is that benefiting you?
In my experience, many workplaces struggle with fragmented communication across various apps (email, chat, video calls). But when I discovered this Zoom it can now help teams work more efficiently it also reduces miscommunication and ensures that everyone is on the same page.