Zoom

What do you like best about the product?

What I like best about Zoom Workplace is that it makes communication and teamwork easy, even when people are working from different places. It saves time, reduces transport costs, and allows us to attend meetings, chat, and share files in one place

What do you dislike about the product?

What I dislike about Zoom Workplace is that it sometimes depends too much on a strong internet connection. When the network is poor, meetings can keep freezing or disconnecting, which makes it difficult for me to follow the discussion properly.

What problems is the product solving and how is that benefiting you?

Zoom Workplace is solving the problem of difficult communication when people are in different places. It allows us to attend meetings, share information, and work together online without travelling. This saves me time and transport costs, and helps me stay connected with my colleagues.

What do you like best about the product?

I really like Zoom Workplace because it makes it easy for me to communicate, hold meetings, and collaborate with others all in one place and the fact that It’s simple to use and saves me time.

What do you dislike about the product?

Well sometimes the app can lag, and there are a few features that take time to figure out. Other than that, it works well for me.

What problems is the product solving and how is that benefiting you?

Zoom Workplace makes my life easy by making it easy to communicate with people, attend meetings, and share information without having to be in the same place. It just saves me time, makes collaboration easier, and helps me stay organized.

What do you like best about the product?

What I find most helpful about Zoom Workplace is how easy and intuitive it is to use. The interface is straightforward, and joining, scheduling, and managing meetings requires very little training. Performance has also been consistently reliable, with good video and audio quality even when meetings include multiple participants.

Zoom integrates well with other business tools we use, which makes scheduling and collaboration much easier. The newer AI features are also helpful for things like meeting summaries and capturing key information without having to take detailed notes throughout a call.

From a pricing and ROI standpoint, it provides a lot of functionality in one platform and saves time by making virtual communication more efficient. Setup and onboarding are simple, and there are plenty of support resources available when needed. Overall, it combines ease of use, strong performance, integrations, and useful AI features in a platform that works well for everyday business communication.

What do you dislike about the product?

What I dislike most about Zoom Workplace is that the platform has become a little more cluttered as new features have been added. The core meeting experience is still very easy to use, but some settings and newer tools can take time to locate or configure. While the integrations and AI features are useful, we don't necessarily use everything included in the platform, so the pricing can feel a little high if your primary need is video meetings. Occasionally there can also be minor audio, video, or connectivity issues, although overall performance has been very reliable.

What problems is the product solving and how is that benefiting you?

Zoom Workplace solves the challenge of communicating and collaborating with clients, coworkers, and outside partners when an in-person meeting isn't practical. It allows us to quickly schedule meetings, share screens, review documents together, and communicate face-to-face from different locations. This saves us time, reduces the need for unnecessary travel, and makes scheduling much easier. Features like meeting recordings, chat, integrations, and AI-generated summaries also help keep important information organized and reduce the amount of manual follow-up after meetings. Overall, it helps our team communicate more efficiently and keeps projects moving without everyone needing to be in the same place.

What do you like best about the product?

break-out rooms for internal discussion with the defined set of people against the discussion with the entire batch

What do you dislike about the product?

a message sent in the break-out room lands on the main chat that is visible to all the attendees

What problems is the product solving and how is that benefiting you?

it helps in the team collaboration and it's highly user friendly to get connected with the team regardless of their physical presence

What do you like best about the product?

I like Zoom Workplace's clean, easy-to-use UI and the privacy when I share my screen, since it doesn't show my chat to the other person. I use it to connect and collaborate with my team on the go through voice and video conferences, and get work done while I'm away. I use Zoom Chat, Phone, Whiteboard, and meeting rooms daily. It was also pretty easy to set up and didn't require much hassle.

What do you dislike about the product?

I find Zoom Workplace heavy, and with a lot of integrations it feels laggy sometimes. It also requires a strong network connection or bandwidth, so I think calls, at least voice calls, should be optimized. The integrations need some reworking to feel more seamless. Support could use some work too: AI doesn’t always help, and I’d like an option to connect with a human agent.

What problems is the product solving and how is that benefiting you?

I use Zoom Workplace to connect and collaborate with my team on the go. We can work together through voice and video conferences and get our work done while on the go.