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    Zoom

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    Sold by: Zoom Video Communications, Inc.  
    Zoom helps consolidate communications, connect people, and improve collaboration in the boardroom, classroom, operating room, and everywhere in between.
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    9996 external reviews
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    Listing Thumbnail

    Zoom

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    Sold by: Zoom Video Communications, Inc.  
    View purchase options

    Overview

    Zoom Workplace helps enable more meaningful teamwork by bundling Zoom AI Companion, Team Chat, Phone, Meetings, Whiteboard, and more. An all-in-one solution for internal and external communications and collaboration powered by AI can help you save time, reduce costs, and increase productivity. Choose the right plan for your unique needs, scale to support growth, and customize with optional add-ons. View Zoom Workplace plans and capabilities here - https://www.zoom.com/en/products/collaboration-tools/ 

    Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that support customer loyalty. To learn more about Zoom products, visit our website https://zoom.us .

    For custom pricing, EULA, or a private contract, please contact sales (https://www.zoom.com/en/contact/contact-sales/ ) for a private offer.

    Highlights

    • Zoom Workplace: Enhance the way you work with integrated workflows across Zoom products and third-party apps. Help simplify management with a single admin portal.
    • Zoom Contact Center: Intelligent self-service and routing. Designed to provide instant, accurate resolution 24/7 and reduce call volume with a conversational AI chatbot.
    • Complementary products: Add Zoom Revenue Accelerator to help improve collaboration among sales teams and promote customer engagement.

    Details

    Sold by
    Zoom Video Communications, Inc.  
    Categories
    Collaboration & Productivity 
    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases
    View financing details

    Pricing

    Zoom

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    View purchase options
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Zoom Workplace Business Plus
    Up to 100 users
    $53,440.00

    Vendor refund policy

    If you cancel, you will not be billed for any additional terms of service, and service will continue until the end of the current Subscription Term. If you cancel, you will not receive a refund for any service already paid for. Additional Support: Zoom Technical Support - https://support.zoom.us/hc/en-us/articles/201362003-Contact-Zoom-Support  Zoom Community - https://community.zoom.com/ 

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Search our knowledge base, troubleshoot issues, or sign in with your Zoom account to open a support ticket.

    Get support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Get support

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    Ratings and reviews

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    9996 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Sai Mohan K.

    Impressive all in one Communication and Collaboration platform

    Reviewed on Dec 26, 2024
    Review provided by G2
    What do you like best about the product?
    The most preferable and loved feature is Video calling and its stability in connections while on a call, improving the feature to compete with the competitors which is the integration of AI-powered tools, easy to use, Very user friendly and even a low graduate can use.

    we use this on a daily bases for team connects, Knowledge transfer and for conducting brwonbag sessions
    What do you dislike about the product?
    Limited free version and limited features on free version,
    Bandwidth issue
    What problems is the product solving and how is that benefiting you?
    Sometimes, connectivity issues will occur and will be sorted with basic troubleshooting steps,
    Leave a comment0 comments
    Ederson M.

    Um bom software e recomendo.

    Reviewed on Dec 24, 2024
    Review provided by G2
    What do you like best about the product?
    1. Facilidade de Uso: A interface intuitiva torna o Zoom Workplace fácil de usar, mesmo para quem não tem muita experiência com tecnologia.


    2. Integração: Ele se integra bem com outras ferramentas, como Slack, Google Workspace e Microsoft Office.


    3. Qualidade de Chamadas: Áudio e vídeo de alta qualidade, mesmo em conexões de internet menos estáveis.


    4. Recursos Avançados: Inclui funcionalidades como gravação de reuniões, transcrições automáticas e compartilhamento de tela interativo.


    5. Colaboração em Equipe: Oferece ferramentas como quadros brancos digitais e salas de reunião em grupo para discussões privadas.
    What do you dislike about the product?
    1. Custo: As versões avançadas podem ser caras para pequenas empresas ou indivíduos.


    2. Segurança e Privacidade: Apesar de melhorias, questões relacionadas à privacidade em anos anteriores ainda são uma preocupação para alguns.


    3. Dependência de Internet: Funcionalidade altamente dependente de conexões estáveis, o que pode ser um problema em áreas com infraestrutura limitada.


    4. Aprendizado Inicial: Algumas empresas relataram dificuldade em adaptar equipes maiores ao uso eficiente de todas as funcionalidades disponíveis.


    5. Consumo de Recursos: Pode consumir mais banda larga e recursos do dispositivo em comparação a algumas ferramentas concorrentes.
    What problems is the product solving and how is that benefiting you?
    O contato direto a qualquer momento e em qualquer lugar que possua conexão a Internet é possível se conectar e tratar com superiores e subordinados.
    Leave a comment0 comments
    Yukta V.

    Best Quality - Easy to use

    Reviewed on Dec 24, 2024
    Review provided by G2
    What do you like best about the product?
    Zoom workplace is best in most of the things that is real time chat, employee engagement, communication, hybrid and in person meetings.
    It also has virtual whiteboards for detailed explanations for meeting and screen sharing option is also best. Collaborative notes for teams is also one of the best feature.
    What do you dislike about the product?
    The free version of Zoom gives a 40-minute limit on group meetings with three or more participants. This restriction can be limiting for longer discussions, presentations, or virtual events, requiring users to upgrade to a paid plan for extended sessions.
    What problems is the product solving and how is that benefiting you?
    It helps in connecting with team when working on hybrid or remote. We can get through video conference calls without any disturbance or issues over the call.
    While conducting meetings it given option to share screen and go through data along with using white boards and keeping notes which is helpful.
    Leave a comment0 comments
    Olu A.

    Zoom Workplace enhances team collaboration and productivity

    Reviewed on Dec 23, 2024
    Review provided by G2
    What do you like best about the product?
    User-friendly interface.
    Integration with other tools
    What do you dislike about the product?
    Connectivity issues.
    Occassional glitches with the screen sharing feature.
    What problems is the product solving and how is that benefiting you?
    Collaorative working
    Leave a comment0 comments
    David S.

    Zoom Has It All!

    Reviewed on Dec 23, 2024
    Review provided by G2
    What do you like best about the product?
    I like being able to setup a meeting room that my whole team can come in and out of to collaberate with each other.
    What do you dislike about the product?
    I don't like that people you invite to a meeting have to download something onto their device. It would be great it they could connect to my meeting via a webbased experience when they follow a link invite.
    What problems is the product solving and how is that benefiting you?
    It helps me to stay in contact with my agents and have a virtual office!
    Leave a comment0 comments
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