Zoom helps consolidate communications, connect people, and improve collaboration in the boardroom, classroom, operating room, and everywhere in between.

    Overview

    Zoom Workplace helps enable more meaningful teamwork by bundling Zoom AI Companion, Team Chat, Phone, Meetings, Whiteboard, and more. An all-in-one solution for internal and external communications and collaboration powered by AI can help you save time, reduce costs, and increase productivity. Choose the right plan for your unique needs, scale to support growth, and customize with optional add-ons. View Zoom Workplace plans and capabilities here - https://www.zoom.com/en/products/collaboration-tools/ 

    Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that support customer loyalty. To learn more about Zoom products, visit our website https://zoom.us .

    For custom pricing, EULA, or a private contract, please contact sales (https://www.zoom.com/en/contact/contact-sales/ ) for a private offer.

    Highlights

    • Zoom Workplace: Enhance the way you work with integrated workflows across Zoom products and third-party apps. Help simplify management with a single admin portal.
    • Zoom Contact Center: Intelligent self-service and routing. Designed to provide instant, accurate resolution 24/7 and reduce call volume with a conversational AI chatbot.
    • Complementary products: Add Zoom Revenue Accelerator to help improve collaboration among sales teams and promote customer engagement.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Zoom Workplace Business Plus
    Up to 100 users
    $53,440.00

    Vendor refund policy

    If you cancel, you will not be billed for any additional terms of service, and service will continue until the end of the current Subscription Term. If you cancel, you will not receive a refund for any service already paid for. Additional Support: Zoom Technical Support - https://support.zoom.us/hc/en-us/articles/201362003-Contact-Zoom-Support  Zoom Community - https://community.zoom.com/ 

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Search our knowledge base, troubleshoot issues, or sign in with your Zoom account to open a support ticket.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    9997 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Ahtesham N.

    Best App for long calls

    Reviewed on Mar 13, 2025
    Review provided by G2
    What do you like best about the product?
    Zoom is best for long calls and meetings. I like the filters it offers, clear audio and video, and the telegraphy section on the screen share.
    What do you dislike about the product?
    Not perticilulerly. Zoom has every feature for a good meeting.
    What problems is the product solving and how is that benefiting you?
    First we used google meet for the local and internationally meeting, but it lacks the some basic need for a very good call. some times the video quality was not so good, some times the audio disorrianted. also lacks the record feature of the meeting. Zoom has all these functionality and made the conferencing easy.
    Airlines/Aviation

    Conectando el mundo en la era digital

    Reviewed on Mar 12, 2025
    Review provided by G2
    What do you like best about the product?
    "Me gusta su facilidad de uso, la integración con otras herramientas y la calidad estable de video y audio.
    What do you dislike about the product?
    "A veces consume muchos recursos y puede afectar el rendimiento del dispositivo."
    What problems is the product solving and how is that benefiting you?
    A veces presenta problemas de conexión o consume muchos recursos, pero su facilidad de uso y funciones avanzadas compensan esos inconvenientes.
    Aaisha S.

    Better Experience

    Reviewed on Mar 12, 2025
    Review provided by G2
    What do you like best about the product?
    Easy to implement
    Easy to integrate
    Customizable according to the organizational policies
    User friendly
    What do you dislike about the product?
    consumes a lot of bandwidth
    restricts timeframe
    What problems is the product solving and how is that benefiting you?
    Long distance conferences are pretty easier and less time consuming
    Electrical/Electronic Manufacturing

    Zoom Workplace for my technical team

    Reviewed on Mar 12, 2025
    Review provided by G2
    What do you like best about the product?
    Ease of use. I use it on my Windows-10 computer
    What do you dislike about the product?
    Nothing in particular, but you need to download the App.
    What problems is the product solving and how is that benefiting you?
    To connect with my technical team overseas to discuss business matters.
    Michelle A.

    Zoom is a lifesaver

    Reviewed on Mar 10, 2025
    Review provided by G2
    What do you like best about the product?
    I enjoy the AI companion. It's fairly accurate each time!
    What do you dislike about the product?
    Constantly needing to update the software. It seems to be a weekly necessity.
    What problems is the product solving and how is that benefiting you?
    Connecting customers virtually. This is much more efficient and consumable for our organization.
    View all reviews