Sold by
Zoom
Zoom helps consolidate communications, connect people, and improve collaboration in the boardroom, classroom, operating room, and everywhere in between.
Reviews (10067)
Anonymous
Easy Setup, Professional Meeting Links
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
I find Zoom Workplace makes it easier to hold meetings and appreciate that it's not complicated. I like being able to create links prior to the meeting, which I find very beneficial and makes me look professional when I set appointments. The initial setup of Zoom Workplace was also easy.
What do you dislike about the product?
The mobile app can be improved a bit. I should be able to access all desktop features on mobile.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace makes it easier to hold meetings. It's not complicated, I can create links before meetings, which is very beneficial and makes me look professional when setting appointments.
Neo Charity M.
Streamlined Virtual Meetings with Rich Features
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
I appreciate Zoom Workplace for its range of features that assist in getting work done, like screen sharing, breakout rooms, and the ability to hold webinars. It can sync with my calendars, making it easy to track workload. I love the ability to record sessions and turn on transcripts for easier referencing, which helps if I miss any points during meetings. The feature to listen later or share recordings with someone who missed the meeting is very valuable to me. I also find Zoom Workplace user-friendly and the initial setup was pretty easy, without requiring a lot of configuring.
What do you dislike about the product?
I find it battery-consuming and it takes too much processing power. Adding more features can make it look and feel cluttered, which can be a bit distracting. There's also too much admin and app configurations, making it feel overwhelming.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for video conferencing to save on costs and resources without hiring venues. It easily handles large groups, syncs with my calendar, and the recording and transcription features help me catch up on missed meetings.
Vignesh D.
Connects Teams Globally with Ease
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
I like Zoom Workplace for its background changes and meeting rooms, which help me focus more on work. I also appreciate that the initial setup was easy.
What do you dislike about the product?
I find the connectivity to be an issue with Zoom Workplace. It could definitely be improved by making lots of updates.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to connect people for collaboration around the globe and to focus more on work with features like background changes and meeting rooms.
Anonymous
Easy to Use, But Updates Cause Delays
Reviewed on Aug 03, 2026
Review provided by G2
What do you like best about the product?
I like the functionality and the ease of use of Zoom Workplace. It's a popular tool that allows us to connect with clients because everyone's familiar with it and knows how to use the different options. Also, setting it up was very easy.
What do you dislike about the product?
The updates, sometimes if I am about to join a meeting, it will say that it needs updates and it will update it before I can join the meeting. And sometimes I'm late because of that.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows us to share files and look at things live, and its ease of use makes it a valuable tool for work meetings.
Parthiv P.
Easy to Host Large Zoom Meetings
Reviewed on Aug 03, 2026
Review provided by G2
What do you like best about the product?
You can add large number of people in Zoom meet.
What do you dislike about the product?
Feature bloat, an over-reliance on forced AI tools and clunky ecosystem epansion
What problems is the product solving and how is that benefiting you?
It's help the logistics industry solve the communication fragmentation across distributed supply.
Hamilton Q.
Reliable Platform for Remote Collaboration
Reviewed on Aug 02, 2026
Review provided by G2
What do you like best about the product?
The best thing about Zoom Workplace is its ease of use and reliability. The audio and video quality are excellent, screen sharing works smoothly, and it makes remote meetings, interviews, and team collaboration simple and efficient.
What do you dislike about the product?
Zoom Workplace works very well overall, but it can be resource-intensive on older devices during long meetings. I also think some advanced settings could be easier to find, making the interface more intuitive for new users. More customization options for notifications and meeting controls would further improve the user experience.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has solved the challenge of conducting reliable remote interviews, onboarding sessions, and team meetings. Instead of dealing with communication issues or complicated meeting setups, I can quickly join meetings, share my screen, and collaborate effectively with colleagues from different countries. This has improved productivity, reduced the time spent troubleshooting technical issues, and made remote collaboration much more efficient.
Серафіма .
Zoom Makes Live Learning Personal and Interactive
Reviewed on Aug 01, 2026
Review provided by G2
What do you like best about the product?
I don't use Zoom just for meetings. For me it's where the learning actually happens. After students finish a module, we jump on a live call, go through real examples, answer questions and discuss things that are hard to explain in a recorded lesson. Those sessions make the course feel much more personal.
What do you dislike about the product?
I sometimes wish there were a simpler way to keep all meeting recordings and shared resources connected to a specific lesson. It's not a big issue, but it would make following up with students a little easier.
What problems is the product solving and how is that benefiting you?
My course gives students the theory, but live sessions are where we discuss real situations and answer questions that come up while they're learning. Zoom makes that part easy. Instead of long email conversations or trying to explain something in text, we can jump on a call, share screens, work through examples together and solve problems in real time. It makes the learning experience much more interactive and personal.
Cory S.
Reliable Meetings, but Pricing and License Flexibility Need Improvement
Reviewed on Jul 30, 2026
Review provided by G2
What do you like best about the product?
Zoom Workplace is reliable and easy for everyone to join. The video/audio quality, screen sharing, recordings, transcripts, breakout rooms, chat, phone, and AI summaries make meetings and collaboration much easier
What do you dislike about the product?
The biggest downside is cost and license flexibility. It can be difficult to easily cancel, reduce, or downgrade licenses, which makes spend harder to manage. I’d like more transparent pricing and simpler self-service license management
What problems is the product solving and how is that benefiting you?
Nothing, its a necessary thing, but we use others as well that are better
Sachin K.
User-Friendly for Interviews and Easy to Join
Reviewed on Jul 30, 2026
Review provided by G2
What do you like best about the product?
It is more user friendly and many persons can join even good for using for interviews
What do you dislike about the product?
I think the main problem with this is its less secure , more on the open ended like anyone can join it if he has the access
What problems is the product solving and how is that benefiting you?
Maximum no. Of preson can join. The zoom call and due to which it has more viable to use
Raisa F.
All-in-One Communication Hub with Crisp, Reliable Video Quality
Reviewed on Jul 30, 2026
Review provided by G2
What do you like best about the product?
Zoom Workplace brings all our communication tools—video meetings, Team Chat, AI Companion, and Whiteboards—into a single, reliable hub. The video quality remains crisp even on lower bandwidth, making remote collaboration smooth and effortless
What do you dislike about the product?
Frequent app updates can sometimes reset preferred audio/video settings or interrupt meetings. Additionally, managing notification preferences across Team Chat and meetings requires extra tweaking to avoid alert fatigue during busy workdays
What problems is the product solving and how is that benefiting you?
Managing separate tools for video calls, team chat, whiteboarding, and scheduling created unnecessary friction. It fragmented communication and caused context to get lost across our hybrid teams.