My main use case for Zoom Workplace Business is internal meetings and client meetings. A typical example of how I use Zoom Workplace Business for these meetings is that we agree that a meeting needs to happen, send a calendar invite and attach a Zoom Workplace Business invite link to the calendar invite, and then join the meeting. We oftentimes screen share or record the meeting.
Zoom
Zoom Communications, Inc.External reviews
10,060 reviews
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Seamless video meetings have increased collaboration and support smooth hybrid work
What is our primary use case?
What is most valuable?
The best features Zoom Workplace Business offers are screen share and recording capabilities. I find it nice that it is integrated with Outlook and the other features of Zoom Workplace Business are particularly valuable and useful for my work.
Zoom Workplace Business positively impacts my organization by making meetings really smooth, quick, and easy. It just works. Meetings become smoother and quicker because all of the benefits that I get from meeting with my colleagues in a seamless way apply here. This has definitely increased collaboration and increased the cadence of touch points with various people.
I would continue with my review, as I find value in the platform.
What needs improvement?
The quality of transcription in Zoom Workplace Business could improve. I wish the quality of the transcription was better.
I would describe the user interface and overall user experience with Zoom Workplace Business as quite good, though sometimes it is a bit of a struggle to find certain settings and features in the share sound area. Otherwise, it is quite intuitive.
For how long have I used the solution?
I have been using Zoom Workplace Business for about five years.
What do I think about the stability of the solution?
I find the reliability and uptime of Zoom Workplace Business to be good, with no outages or disruptions except when there are broader macro level outages.
Which solution did I use previously and why did I switch?
We did not use any solution beforehand before using Zoom Workplace Business.
How was the initial setup?
It was seamless for my team to adopt Zoom Workplace Business.
What was our ROI?
I have not seen a return on investment with Zoom Workplace Business, and I cannot share any relevant metrics, but I have a general impression of it.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that we have an enterprise agreement, which is more expensive than we would prefer, but feels reasonable.
Which other solutions did I evaluate?
I did not evaluate any other options before choosing Zoom Workplace Business.
What other advice do I have?
On a scale of 1 to 10, I would rate Zoom Workplace Business an eight because it is very good but not perfect.
Zoom Workplace Business is deployed in my organization in a hybrid cloud model. It supports remote and hybrid work models in my organization as it is vital. We seamlessly integrate with Slack in addition to Outlook, and there were no integration challenges. I would recommend any business to use Zoom Workplace Business because it just works. My overall review rating for Zoom Workplace Business is 8 out of 10.
Effortless Team Collaboration with Zoom Workplace
What do you like best about the product?
Zoom workplace helps you in interacting with the colleagues and team mates efficiently
Customer support and integrating with crm is swift
Customer support and integrating with crm is swift
What do you dislike about the product?
Nothing to dislike, it is amazing
it helps seemlessly
it helps seemlessly
What problems is the product solving and how is that benefiting you?
It has helped me in connecting with team mates and scheduling business calls without any hassle
HD Video Conferencing That Delivers Every Time
What do you like best about the product?
Zoom Workplace is a powerfu tool for video conferencing. The video and audio quality are in HD making communication easier and effective. The tool also supports online meetings and screansharing.
What do you dislike about the product?
For what it has to offer, everything works as expected.
What problems is the product solving and how is that benefiting you?
We were using the tool for video conferencing and online meeting. The tool has interactive features tha makes the communication interactive and effective.
Effortless Team Collaboration and User-Friendly Experience
What do you like best about the product?
This tool is easy to use and works well for team members. It helps maintain open communication at all times and makes it possible to meet whenever needed.
What do you dislike about the product?
some bugs and crashes. It normally will be fixed with updates
What problems is the product solving and how is that benefiting you?
long distance work environments
Effortless Meeting Transcription Enhances Productivity
What do you like best about the product?
Ability to attend meetings and transcribe for key takeaways
What do you dislike about the product?
Sometimes the link can take a while to load, not sure if it’s because of the company network and security issue
What problems is the product solving and how is that benefiting you?
Enable meetings when working from home and allow collaboration with peers
Breakout Rooms Make Meetings Effortless and Organized
What do you like best about the product?
The Breakout rooms feature is the best option for having private conversations during a meeting. It also makes it easier to manage multiple discussions that each have a different focus.
What do you dislike about the product?
The meetings are not truly end-to-end encrypted, as both third parties and Zoom itself can access the meeting content.
What problems is the product solving and how is that benefiting you?
At this point, I really appreciate how Zoom Workplace addresses the issue of fragmentation. It allows you to hold meetings, chat, make calls, and handle various other tasks all in one place, eliminating the need to depend on multiple separate apps.
Advanced Features and AI Make Collaboration Effortless with Zoom Workplace
What do you like best about the product?
Most used with advanced features zoom workplace making our life easier. Screen recording, whiteboard and breakout rooms are very useful when work with larger teams. it has latest AI features as well with we can easily summarize meeting summary. We are using it daily.
What do you dislike about the product?
Sometimes network connectivity issues are there which can cause video to lag
What problems is the product solving and how is that benefiting you?
We needed a software which can record the meeting in high resolution and store it on cloud. Zoom is best suited for it. It helps us in screen recording for remote meetings.
Effortless to Use with Impressive AI Note-Taking
What do you like best about the product?
I love that It is easy to use, simple to interact with and love the AI note taking functions
What do you dislike about the product?
It can update ALOT, sometimes when you prefer it doesnt, clients say it can be frustration experience if you are not logged in.
What problems is the product solving and how is that benefiting you?
Allows us to connect with our teams and clients in a meaningful way without too much distraction from tools and features.
Easy to Use, Hard to Remember where certain Functions are
What do you like best about the product?
It's easy to use. I do not use it as much as Microsoft Teams, but it's easy.
What do you dislike about the product?
I personally forget how to "share" your screen at times. Some of the placement of things I would move around.
What problems is the product solving and how is that benefiting you?
It's easy to use for my IT department
Effortless and User-Friendly Experience
What do you like best about the product?
easy to use and I'm able to see emails, calls, texts, calendar and chat with coworkers all in one place
What do you dislike about the product?
nothing at this time, it has been nothing but helpful
What problems is the product solving and how is that benefiting you?
communicating with clients and coworkers all in one place
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