Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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The Easiest Workflow Flow on zoom
What do you like best about the product?
The easiest flow when it comes to making connections and having conversations.
What do you dislike about the product?
There’s nothing I dislike about the Zoom app. It’s fun to use, and I’m able to learn a lot from it.
What problems is the product solving and how is that benefiting you?
It’s helping me connect and learn from the world.
Zoom Makes Connecting Worldwide Effortless
What do you like best about the product?
Zoom is helpful because it allows you to meet with others from all over the world to connect
What do you dislike about the product?
As far as dislikes, I can say I have none for now
What problems is the product solving and how is that benefiting you?
We are able to connect with virtual assistants from the Phillipines
Great for Large Calls, But Finding Settings Takes Too Long
What do you like best about the product?
handles large calls pretty nicely. Google meets falls on its ass when there are too many people
What do you dislike about the product?
too many settings. the happy path is great. but if you need to change a setting, it takes ages to find the right thing
What problems is the product solving and how is that benefiting you?
allows us to work remotely well. without it, we would not be able to manage large scale meetings
Seamless Meetings, Effortlessly Simple
What do you like best about the product?
I love the simplicity of use with Zoom Workplace, making it easy to set up and get started quickly. The AI notes are a fantastic feature, enhancing my note-taking process. I find the call recording capability particularly helpful for monitoring calls and using the recordings for training purposes. The ability to get on a call with anyone across any geography and the screen sharing option for presentations are really valuable to me. Anyone can get up and running in 10-15 minutes, which is super convenient.
What do you dislike about the product?
Nothing in particular. Everything works well. One thing would be allowing users to parallelly use the same ID instead of logging out the other user.
What problems is the product solving and how is that benefiting you?
Zoom Workplace lets me connect with anyone globally, share presentations with screen sharing, and record sessions. It's easy to set up, and the call recordings help monitor and train reps.
Seamless Zoom Workplace Integration with Outlook, AI Summaries, and Reliable Support
What do you like best about the product?
Zoom Workplace has helped us connect not only with our clients, but also with our other office across the country. It seamlessly integrates with our tech stack, books rooms and helps with summarising the meetings into easy to digest actions using its AI tools.
It is very user friendly as it simply becomes part of booking a meeting through Outlook.
After changing a few settings, it manages to play video on calls without any issues which shows how well it performs.
We are fully integrated with Zoom and have rolled out licenses for all our users and created dedicated Zoom rooms in our offices. The pricing is on par with other offerings, but the convenience is priceless.
Throughout the early rollout, we could always reach out to our account manager that was very helpful and if he couldn't help, a support request was raised and solved fairly quickly.
It is very user friendly as it simply becomes part of booking a meeting through Outlook.
After changing a few settings, it manages to play video on calls without any issues which shows how well it performs.
We are fully integrated with Zoom and have rolled out licenses for all our users and created dedicated Zoom rooms in our offices. The pricing is on par with other offerings, but the convenience is priceless.
Throughout the early rollout, we could always reach out to our account manager that was very helpful and if he couldn't help, a support request was raised and solved fairly quickly.
What do you dislike about the product?
Zoom rooms have the capability of joining teams meetings as well. While this is a great feature, we had to use another 3rd party service to reroute audio to ensure our clients could hear us perfectly. Of course, this is not Zoom's responsibility, but the only thing that is negative at the moment.
What problems is the product solving and how is that benefiting you?
The connection between our offices was always via email or phone call, having a face on a screen certainly helped bringing the offices closer together.
Zoom Workplace: Easy, Reliable Communication for Meetings, Chat, and Screen Sharing
What do you like best about the product?
What I like best about Zoom Workplace is its ease of use and reliability. It allows smooth communication through video meetings, chat, and screen sharing, which makes collaboration convenient and efficient. The interface is simple to navigate, making it easy for both beginners and regular users to use it without much difficulty.
What do you dislike about the product?
One thing I dislike about Zoom Workplace is that it can sometimes lag or disconnect when the internet connection is unstable, which interrupts the flow of meetings. Additionally, managing multiple notifications and updates can feel overwhelming at times, especially during back-to-back meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of distance and makes it easier to communicate and collaborate without needing to be physically present. It benefits me by allowing me to attend meetings, classes, and discussions from anywhere, saving travel time and making coordination with others more convenient and efficient.
Useful for Carrier Meetings, but Customization Costs Too Much
What do you like best about the product?
Able to host meeting with our carriers and able to take education course offered by carriers.
What do you dislike about the product?
The cost to customize it with the agency logo
What problems is the product solving and how is that benefiting you?
Being able to communicate with the different carriers we have and taking education classes
User-Friendly with Occasional Tech Glitches
What do you like best about the product?
I really like how user-friendly Zoom Workplace is, making it very easy and convenient to use within the company. It's a great tool for participating in video meetings, and I particularly like the video feature. Additionally, the different settings you can create, like presentation views, are very helpful.
What do you dislike about the product?
Sometimes there's technology issues or lagging with the sound and video.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves problems when I need to see a PowerPoint or get more information on a presentation. It's helpful in that way.
Unique Inbuilt Features and Great App Integrations
What do you like best about the product?
It has really good inbuilt features which I don't see on any other similar tools (like GMeet). The breakout rooms feature, then integration of multiple apps and tools is great add on.
What do you dislike about the product?
Too many settings, I feel like I have to turn on and off many things and really need to sit and have an ideal version of Zoom I want as per my need, which is time consuming and often difficult to do myself, it's a bit technical to use.
What problems is the product solving and how is that benefiting you?
Efficient tool for meeting, makes by job easy, to take meetings then students sessions - I use all the features to increase my output
Zoom workplace-"One dashboard for All"
What do you like best about the product?
Zoom Workplace is very useful when we have meetings with external, company-side clients for a long time. It also has better quality overall, whether it’s the camera or the audio.
What do you dislike about the product?
What I dislike about Zoom Workplace is the hidden toolbar, because it can be hard to find when I need it.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is still working through a few bugs, particularly those tied to its AI features.
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