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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    gourav S.

Unified Digital Collaboration Hub

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace helps teams communicate and work together in one place using chat, meetings, and collaboration tools.
It’s easy to use, so employees adopt it quickly with little training.
It improves productivity by reducing app switching and supporting remote and hybrid work
What do you dislike about the product?
It can feel expensive for small teams.
Some features overlap and may confuse users.
It depends heavily on good internet quality
What problems is the product solving and how is that benefiting you?
It improves operational efficiency, user adoption, and collaboration velocity, while reducing context switching, integration overhead, and productivity loss


    Aditya K.

Seamless Experience and Great Breakout Rooms

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
The overall seamless experience, the breakout rooms.
What do you dislike about the product?
The app often encounters a delayed response, it seems buggy with some of the minor glitches
What problems is the product solving and how is that benefiting you?
It is helping us with the remote collaborations and alignments


    Jitendra S.

Seamless, Reliable Meetings with Powerful Features in Zoom Workplace

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
The best thing about the Zoom Workplace is its ability to provide such seamless meeting support and various features like recording, addons, and others. It helps to schedule a meeting/call quickly, or at a particular time. Its efficient calling feature provides great reliability in terms of support.
What do you dislike about the product?
I don’t really dislike anything, but I would appreciate either a slight price reduction or the option to add more members in a single meeting when setting up a meeting. Because of this limitation, we sometimes have to switch to other platforms for meetings.
What problems is the product solving and how is that benefiting you?
It helps us by providing meeting support through both audio and video calls. In addition, it helps with managing participants for webinar or event calls as well. That’s why I prefer Zoom over others.


    Kunal T.

Simple, Reliable Meetings with Helpful AI Summaries

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Zoom Workplace is how simple and reliable it is for daily meetings. Video and audio quality are mostly stable, and screen sharing works smoothly during discussions. The ai meeting summary is quite helpful after long calls because it saves time in noting key points. Overall it makes remote collaboration more organized and less hectic.
What do you dislike about the product?
One thing I don’t like is that the app can feel a bit heavy sometimes, especially on slower networks. Occasionally there’s slight lag when switching between features during a meeting. Also, the mobile version is not as smooth as desktop for longer sessions.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace mainly to manage meetings and stay connected when everyone is working from different places. Earlier I felt it was confusing switching between different apps but here most things are in one place. I can share my screen easily and join meetings quickly, and the meeting summary helps me remember important points later. For me it just makes daily communication more simple and organized.


    Trista B.

Unlimited Meetings, Reliable Quality, and Easy Management

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
Unlimited meetings, recordings with subtitles and transcripts, and solid security. The quality is consistently good, and it’s easy to manage overall.
What do you dislike about the product?
I have trouble hiding or moving the controls so I can see the full screen while I’m presenting. I wish it were easier to reposition the control box during a presentation so it doesn’t block what I’m trying to show.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easier for me to run large meetings, jump on impromptu calls with my team, send SMS messages, and host webinars at scale whenever I need to.


    Vinay J.

Great Video Calls with Flexible Multi-Presenter Sharing

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
Overall, it’s good to have nice video calls and the option to present with multiple presenters.
What do you dislike about the product?
Zoom’s GUI isn’t very attractive, especially if I compare it with Teams.
What problems is the product solving and how is that benefiting you?
It’s a really good platform for having virtual meetings instead of having to visit places in person for a meeting.


    Ariel B.

Zoom Workplace: Easy, Reliable Meetings with a Secure, Helpful Interface

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
I really like Zoom Workplace because it makes meetings easy and reliable. I use it all the time at my company, and it helps me stay organized. I also appreciate a lot the high security that Zoom has in place, it makes all of us work better without the need to worry about that. Another great hin is the helpful interface which makes everything easier.
What do you dislike about the product?
I don’t really have a downside, but if I had to mention one, it would be that when we need to merge an interpreter, sometimes they can’t unmute themselves and we struggle a bit with that. Apart from that, I think everything works just fine.
What problems is the product solving and how is that benefiting you?
It helps streamline communication between our departments and our clients. It also allows us to conduct interviews more easily by simply sharing a link, and we can add anyone we might need right in the middle of a meeting.


    Rajiv K G.

Good Interface and Easy Navigation, Overall a nice Experience

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
Good interface, Easy to use n navigate. Good experience.
What do you dislike about the product?
Its not budget friendly, Some time its got stuck or hanged.
What problems is the product solving and how is that benefiting you?
Primerly the virtual meeting and presentations.


    Julio Z.

Staying Connected Effortlessly with Zoom

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
I can stay connected with all my family members and co-workers.
What do you dislike about the product?
It’s not really about Zoom itself, but sometimes people don’t have a good internet connection, and that makes the video call quality bad.
What problems is the product solving and how is that benefiting you?
It helps me stay connected and attend meetings even when I’m at home.


    Harshul S.

Simple, Reliable Meetings with Fast Connections and Clear Video

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
I like thats keeps meetings simple as well as very reliable calls connect fast, the video quality is good and clear, and it’s very much easy to jump in and share your screen without any problrms at a ll
What do you dislike about the product?
Sometime uses a lot of the system resources, and the app can feel a bit heavy or you can say laggy when you’re switching in between features or running long meetings and crashed few times as well
What problems is the product solving and how is that benefiting you?
this makes it easier to run meeting without technical issues, so all teams can connect quickly and also stay focused. It bring the video calls, chat, and collaboration tool in one place, which cut down on switching between app. it help communication feel smoother and keeps everyone aligned, when working on remotely.