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Zoom
Zoom helps consolidate communications, connect people, and improve collaboration in the boardroom, classroom, operating room, and everywhere in between.
Reviews (10066)
Computer Software
Made Remote Meetings Much Easier
Reviewed on Jun 05, 2026
Review provided by G2
What do you like best about the product?
What i like the most is that it just works. setting up meetings is simple, the call quality is good, and it's easy for everyone on the team to use.
What do you dislike about the product?
Sometimes meeting take a moment to connect, and a few settings can be confusing when you're trying to change them quickly. We also had occasional issues with screen sharing.
What problems is the product solving and how is that benefiting you?
It helped us handle meetings with remote team members and clients more easily. Communication became quicker, and we could collaborate without needing to be in the office.
Jonathan P.
Effortless Client Meetings, Highly Recommended
Reviewed on Jun 05, 2026
Review provided by G2
What do you like best about the product?
I like Zoom Workplace for its ease of use, which helps me with client meetings by bridging the gap between distance. I'm really happy with all aspects of it and don't have any complaints. The initial setup was very easy, making it convenient to get started.
What do you dislike about the product?
have no complaints. every part of the product has been phenomenal.
What problems is the product solving and how is that benefiting you?
Zoom Workplace bridges the gap between distance for client meetings, making it easy to use.
Adam M.
Stable, Straightforward Video Conferencing That Just Works
Reviewed on Jun 05, 2026
Review provided by G2
What do you like best about the product?
One of the original and best dedicated video conferencing platforms. It became a household name during the pandemic and now is more stable than Teams, especially with large audience. It can be used onver the web or in the app. The UI is straightforward and uncluttered, without any unnecessary gimmicks like some competitor products.
What do you dislike about the product?
As a standalone meeting platform it is great, but competitors like Teams integrate with the office 365 platofrm better and enable documents to be shared. This is a bit of a weak point for Zoom. There are filters and backgrounds, some questionalble for professional use which is the main market.
What problems is the product solving and how is that benefiting you?
With larger cross-org announcments from senior leaders, all hands meetings etc, this is much more stable than Teams. We use that for day-to day comms but it freezes and becomes buggy with a very large audience over 1000. We sometimes invite guest speakers to present, when we use Zoom to benefit from the smooth, reliable experience.
SOMYA A.
Seamless Collaboration That Keeps My Daily Work in One Place
Reviewed on Jun 05, 2026
Review provided by G2
What do you like best about the product?
It keeps everything I need for daily work in one place. Joining meetings is quick, collaboration feels seamless, and I rarely face connectivity or audio issues, which helps me stay focused and productive throughout the day.
What do you dislike about the product?
some advanced features can take time to learn, especially for new users.
What problems is the product solving and how is that benefiting you?
It makes meetings, file sharing, and team discussions more efficient, helping us stay connected and complete tasks faster.
Financial Services
Get stuff done, with Zoom for business. Unless it crashes or they remove gifs.
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
It's efficient in getting Zoom chats and collaboration done. Effective and clear to understand where chats are, phone options, and different tabs.
Boy does it sometimes completely lock up and just sit there, or completely crash though. Good ol' zoom being its normal self I guess.
Boy does it sometimes completely lock up and just sit there, or completely crash though. Good ol' zoom being its normal self I guess.
What do you dislike about the product?
Crashes, and the gifs disappearing. No longer being able to easily insert photos into conversations.
What problems is the product solving and how is that benefiting you?
Able to easily onboard users with a single login for communication services, chat, video, phone, and remote desktop.
Pete W.
Zoom’s AI Notes Are a Big Win, with Rare Performance Lags
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
Zoom is a well known platform globally. The new AI features capture notes in real time which allows customer-facing positions to focus more on the conversation instead of manual note taking.
What do you dislike about the product?
Honestly I do not have any negatives to list. Very rarely the performance lags.
What problems is the product solving and how is that benefiting you?
Note taking. Virtual meetings. A core technology for our company to stay aligned. Integrations with other systems allow for content to be shared across other key platforms.
maulika s.
Great Sound Quality and AI-Powered Meeting Detail Capture
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
It has good sound quality. The AI feature also really helps when it comes to capturing and transmitting the minute details of meetings.
What do you dislike about the product?
I’m kind of bothered by the panel button when I’m sharing my screen. The default placement sometimes covers an important part of what I’m presenting, and when I try to move it out of the way, it can be a bit difficult to reposition.
What problems is the product solving and how is that benefiting you?
It really helps our team communicate easily in remote and hybrid situations, and it’s been our top pick for handling this obstacle.
Sumisha J.
Reliable Platform for Team Collaboration and Communication
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
Zoom Workplace delivers a reliable, high-quality communication experience for both internal team meetings and client discussions. I appreciate that it combines video meetings, team chat, calendar integration, and collaboration tools in a single platform, which helps me stay organized and keep everything in one place throughout the workday. The audio and video quality are consistently strong, and joining meetings is simple and straightforward, even for non-technical users.
What do you dislike about the product?
Zoom Workplace is definitely feature-rich, but the growing number of tools and settings can make the interface feel a bit overwhelming at times, especially for new users. I’ve also noticed that resource usage can be more noticeable during longer meetings. On top of that, some of the more advanced collaboration features are limited to higher-tier plans, which may not be ideal for smaller teams working with tighter budgets.
What problems is the product solving and how is that benefiting you?
Zoom Workplace streamlines communication and collaboration by bringing meetings, chat, scheduling, and other productivity tools into a single platform. It cuts down on switching between multiple apps, which saves time and helps keep everything in one place. I find it makes it easier to stay connected and organized, especially when working with distributed teams.
Mohammed Aslam S.
Feature-Rich Meetings: Multi-Screen Sharing, Copy-Paste Control, and Multi-Host
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
It offers multi-screen sharing, copy-and-paste control during a meeting, and a multi-host option.
What do you dislike about the product?
I think the bandwidth consumption is high, and the app size is also quite large.
What problems is the product solving and how is that benefiting you?
It helps in new age hybrid work environments, work from home and seamless connectivity across locations
Pilla T.
Reliable Video Quality and Effortless Screen Sharing
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
I like the reliable video quality and easy screen sharing the best. They make meetings smooth and collaboration simple.
What do you dislike about the product?
I dislike occasional audio glitches and the app using a lot of bandwidth.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of remote teams struggling to communicate and collaborate. It benefits me by letting my team meet face-to-face from anywhere, share screens and edit documents together in the meeting window, chat instantly, and work efficiently without travel time or costs.