Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Simple and effective
What do you like best about the product?
I like that I can have multiple people on one zoom, control the audio, and that it is HIPPA protected. I also love the ease of using backgrounds to blur or hide my work from home environment.
What do you dislike about the product?
I would love it if I could add music to my recordings. Streamyard has started offering that. I come back to zoom again because it is easier to use the backgrounds and overlays on this platform.
What problems is the product solving and how is that benefiting you?
The ability to meet with clients for telehealth. Some of my other telehealth platforms have failed or are very glitchy. I rarely have any issues with zoom.
Best Platform for Remote Classes and Meetings
What do you like best about the product?
User friendly and have great tools. I love the zoom polls, screen and sound sharing and whiteboard. It makes remote teaching supper easy and fun. Zoom is by far my prefered platform for syncronous online teaching.
What do you dislike about the product?
Everything on zoom works well and smoothly. There is solution for everything that I need. The one thing that mildly annoy me is the freaquant updates. It would be nice to have update once a month rather then every other week or so.
What problems is the product solving and how is that benefiting you?
Zoom makes remote syncrounos teaching easy, effective and fun! The zoom polls are a great tool to engage students and check their understanding. The share screen and sound option including the white board are increadibly usefull. Last, breakout rooms are a great way to promot stucent interaction and collaboration.
Great way to communicate
What do you like best about the product?
I love how easy it is to use. Using Zoom helps me communicate with my clients and with the ability to share screens I save a tremendous amount of time over in person meetings.
What do you dislike about the product?
Sometimes screens freeze which can make getting things done take a bit longer. I'm not sure if it's always a bandwidth problem.
What problems is the product solving and how is that benefiting you?
Productivity has increased and that's a great benefit for my bottom line.
It’s an excellent product to bring the business world closer to me.
What do you like best about the product?
Zoom is super helpful because it puts the office in my living room. Allowing me to do business from anywhere and work remotely. This saves time and money on parking.
What do you dislike about the product?
There really isn't too much I dislike about zoom except wishing for a consult to see if I'm missing any features that could enhance my experience. It's a great product.
What problems is the product solving and how is that benefiting you?
I spend a lot of time working things out on my own and reviewing the website. I like to be on my own clock so I often do my homework in the middle of the night.
Zoom is Easy
What do you like best about the product?
That it is an easy 1-click to the Zoom meeting room when the link is provided.
What do you dislike about the product?
The inability to shift participants into different views such as a circle seating view, office boardroom view, or stadium view, etc. I also host group discussions which in a live environment we would sit in a circle, but on Zoom it is just the block viewing options.
What problems is the product solving and how is that benefiting you?
The problem of not being in-person, but more specifically the fact that most people already know how to navigate the platform making it easier for others who are apprehensive about using technology still jump on
Zoom Is Very Reliable
What do you like best about the product?
I love the breakout room capability to separate users into smaller groups during a large meeting. I like the ability to be playful with the video backgrounds as well.
What do you dislike about the product?
The biggest issue I have with Zoom is the removal of infinite meeting times for single basic business users. I understand taking this ability away from the general public, but taking this away from business users as well has caused issues. There should at least be a tradeoff for every license purchased, businesses will also be able to have 1 basic business user with unlimited meeting time for a two-person meeting.
What problems is the product solving and how is that benefiting you?
There are constantly updating the application. That is a massive plus because known bugs are constantly being patched. That also allows Zoom to come out with better features as well.
Zoom is a one of the best in market for Video Conferencing and Webinars
What do you like best about the product?
I use the premium subscription of zoom for all my corporate meetings. It is priced very competitively to other available vendors in market. It allows screen sharing, recording, audio/video and real-time chat features. The mobile app also works well. Overall I am quite happy using zoom.
What do you dislike about the product?
Concerning Sharing, there is a need for advanced features. Also, real-time collaboration and survey/pool features could act as added advantage. Assigning multiple co-hosts for a meeting could also be helpful.
What problems is the product solving and how is that benefiting you?
Webinars, Large Meetings, Video Conferences, Data/File Sharing, Chat, a mobile application for joining meetings, Recording the meetings, Changing BackGround of Video, Facilitation of Conference
Somewhat Clunky
What do you like best about the product?
The audio and video have clarity. The chat and waiting room features are helpful. I appreciate that I can communicate with and see others who are miles away, or even on another continent.
What do you dislike about the product?
The login capability is clunky. Sometimes I get caught in a loop and have to log in three times to get access. I have an older PC and unless I close every other program on my computer, Zoom goes crazy - The sound goes off or it's all static. Even during a good Zoom session, I have a video delay (on my image only) as much as ten seconds behind the video. The more people in the meeting, the longer the delay.
What problems is the product solving and how is that benefiting you?
Zoom has revolutionized the way we do business in two non-profits where I volunteer. It saves the time and expense of having to travel to in-person meetings. We can meet more often and accomplish our goals faster. It's easier to reach agreements when all the principals can participate - and Zoom makes it easy.
It has become an inescapable tool
What do you like best about the product?
Video quality is great and there are audio settings that can help when music is Involved. Everything needed is there: file sharing, chat, screen sharing...
What do you dislike about the product?
The power has a downside: complexity. Unless you use it a lot, some functions may be hard to find.
What problems is the product solving and how is that benefiting you?
The last two years have prevented many real encounters but Zoom will remain a great alternative.
Been using Zoom for 7+ years and will keep on using it.
What do you like best about the product?
Easy to use. You don't have to download anything even though there is an app to use. Consistent service also. Easy to upgrade to webinar when necessary and then go back to regular meeting account also.
What do you dislike about the product?
If you schedule using your personal meeting information, you can accidentally schedule another meeting (using a new ID #) at the same time and not realize your mistake.
What problems is the product solving and how is that benefiting you?
It's keeping our business going. Without Zoom, we wouldn't be able to schedule learning sessions and meetings. Don't have to travel to meet people. It was especially helpful during the pandemic.
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