Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
All conference calls run smoothly with very good video quality and sound.
What do you like best about the product?
Seamless and easy to use. The interface is simple but best on the Zoom.us site. The platform is overall way better than Googe Meet or MS Teams.
What do you dislike about the product?
When scheduling in Google calendar, it always asks if I trust Zoom and adds extra steps and emails. I have to go to the Zoom.us site to schedule a call--if I schedule from Google calendar it won't put in call-in numbers (for those who don't have internet access for the video or would prefer to call-in instead).
What problems is the product solving and how is that benefiting you?
I work 100% remotely from home so Zoom is essential. My teams are around the world so it helps when collaborating. It helps me be more productive in getting things done. It has worked well for investor pitches and potential partner calls.
Zoom has been very helpful, especially during the pandemic
What do you like best about the product?
The audio quality is fairly good--it's an improvement over the phone lines. Zoom eliminates the necessity of in-person meetings all the time.
What do you dislike about the product?
Zoom is not always reliable. Unexpected glitches sometimes arise and it's occasionally an inconvenience to trouble-shoot. especially right before a scheduled call.
What problems is the product solving and how is that benefiting you?
In-person meetings at work have not been possible for the most part. Zoom makes those meetings possible.
Love Zoom for my coaching business
What do you like best about the product?
I've been using Zoom for my coaching business for over 2 years. I love it and my clients tell me they love it because of the ease-of-use and screen-sharing capabilities. Its reliability is outstanding which is so important to me and my business. I have recommended it to other coaches many times.
What do you dislike about the product?
Nothing I can think of. All of the features in Zoom meet my requirements for my business. So there's no way to currently make it better for my business. I'm happy with it the way it is.
What problems is the product solving and how is that benefiting you?
1:1 video coaching is so important for me and my clients. I have clients all over the world and Zoom fits my requirements perfectly, and this has helped me grow my business.
Love Zoom until it glitches.
What do you like best about the product?
The ease of setting Zoom multiple calls.
What do you dislike about the product?
There is a learning curve for clients who are not familiar with Zoom and many use their phones or iPads with some difficulty as novices. For me, my biggest struggle is the bandwidth/internet connection issue. I have a good internet connection and a sizable bandwidth, but sometimes I have trouble getting Zoom to "load up" quickly AND I get dropped from client coaching calls for no reason that I can tell. It's extremely frustrating. Zoom is the only app I use that doesn't play well with my computer.
What problems is the product solving and how is that benefiting you?
I'm able to do business virtually. Seriously, I don't know that I would have been able to take so many courses on the other side of the country if there wasn't Zoom and that is the same for clients who come to me from all over the globe.
Still the Best!
What do you like best about the product?
As a very early Zoom adopter, I was always looking at competing services. Zoom stayed in the lead with a very comfortable margin. The big testament to the corporation is how swiftly and seamlessly they ramped up during the COVID shut-in. I remain uttering impressed at how quickly and smoothly this unprecedented expansion took place while constantly adding new and valuable features. Today Zoom remains the standard with which to compare all others.
What do you dislike about the product?
The greatest challenge facing Zoom is the inevitable complacency and potential to sit still about innovation. Few if any upstarts have been successful in avoiding this pitfall.
What problems is the product solving and how is that benefiting you?
Zoom is more convenient to use than other solutions and offers great flexibility in the way we access products. Some services are needed just a few times a year while others are used multiple times per day. Zoom meets our needs well.
Zoom is great for my business webinars
What do you like best about the product?
I like that I can add and round robin webinars between team members. The recording option is great as well. In addition, I have a private room for personal meetings and a general room for prospects.
What do you dislike about the product?
Things flow pretty smooth and there isn't anything I don't like
What problems is the product solving and how is that benefiting you?
We show our platform to potential prospects in 47 states. This allows me to be in multiple places, travel and still do business.
The Best Face to Face connection
What do you like best about the product?
I like that it is global and I can easily connect with my clients around the world.
What do you dislike about the product?
That I have to move the task bar around.
What problems is the product solving and how is that benefiting you?
With so many home-based people it helps me connect with people I would have otherwise had to see in their offices. With Zoom I dont have to worry that the business continues to operate smoothly.
Zoom brings me effortlessly to those I need to connect with who are living near and far away!
What do you like best about the product?
The Zoom Ap is clearly laid out. I can what meetings I already have scheduled, I can schedule new meetings and invite the participants very quickly by email. I can join other Zoom meetings easily. I can also ask for help and get an answer quickly!
What do you dislike about the product?
If I need to go for more than say, 45 minutes I have to pay a fee. If I want to supervise and create Zoom rooms in the meeting I have to pay an extra fee for that. I know that Zoom cannot provide free services but I wish there was a sliding scale of paying for those in a lower income bracket. I am retired and only earn a little bit of money from my sessions on Zoom.
What problems is the product solving and how is that benefiting you?
Communicating face to face on Zoom is almost like being present in the room with my client or potential employer. Backgrounds can be changed to be more pleasant for the type of session I'm participating in. The Chat option makes it easy to type in comments either to the whole group or privately to one person. If there are Zoom Bombers I can kick them out quickly and easily. The Waiting Room option is great if I'm not yet ready to let people into the meeting but want to see who is already there waiting!
Zoom Changed Everything
What do you like best about the product?
Zoom makes it easy for me to connect with people all over the world. I've recorded podcast episodes and video content over Zoom, met people I never thought I would meet, and had important conversations with friends. I love using Zoom.
What do you dislike about the product?
I've had issues using Zoom on certain computers or on certain wi-fi, but I think those are more computer/wi-fi problems than Zoom problems. Mostly, I find Zoom to be very intuitive and haven't had any issues.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with people at my company quickly, and allows me to work alongside them, even from across the country. Being able to have Zoom on and work with someone else on Zoom is great for my ADHD.
Zoom is a game changer for my business.
What do you like best about the product?
Zoom is a vessel that allows me to transfer my learnings to others in the most connective way. Connection is the number one thing that entrepreneurs need with people online. This is the perfect platform!
What do you dislike about the product?
While Zoom does allow you to stream to Facebook or Youtube, or even a streaming system. It would be nice to have the option of multistreaming without a separate streaming application.
What problems is the product solving and how is that benefiting you?
I appreciate the whiteboard application. This allows multiple ways of engaging with your audience. The more your audience is engaged, the longer they stay in your meeting.
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