Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom: the future of meetings is now
What do you like best about the product?
I like most how you're able to speak with many people at a time. Families from all over can come together through Zoom and discuss matters "face-to-face" without having to travel. It makes some life things easier.
What do you dislike about the product?
It seems when you dial-in to a meeting, you don't get the some capabilities that other attendees have like to chat. If you're able then it's not easy to figure out. I believe programs like this should have features that are easy to figure out without having to run to IT.
What problems is the product solving and how is that benefiting you?
To be frank, when I don't want to attend a meeting or such in-person (especially due to Covid-19), then all I'd have to do is click a link. It's perfect and it saves so much time. Hassle-free.
Zoom Just Works
What do you like best about the product?
Easy to use; low-resource use. Just works
What do you dislike about the product?
I've given a low rating because I had an extremely important even for which I bought a 1,000 connection package. But no instructions were given about "activating" that option. So, when the day of the event arrived—which was my sister's funeral—people were unable to enter. This was an extremely disappointing and traumatic experience.
What problems is the product solving and how is that benefiting you?
At this point, I rarely use Zoom.
Wonderful user friendly program
What do you like best about the product?
Zoom is a very user friendly video program. The features are easy to find and their locations make sense. Zoom allows all the features I rely on, like screen sharing from all members of the chat, writing on the screen, and a chat box.
What do you dislike about the product?
I dislike that on a mobile device, you aren't able to write on the screen. This was a problem occasionally.
What problems is the product solving and how is that benefiting you?
Zoom was an immediate answer to remote education. It's also helped provide an avenue for trainings that we would have otherwise been unable to have due to distance and covid.
I like Zoom
What do you like best about the product?
Zoom is familiar to most users. I find it easy to set up appointments but often get confused with time zones.
What do you dislike about the product?
The various commands are difficult to find and are not logical--I wish the tabs were labeled better. For example the zoom + might mean set up a new conference or it might mean something else. I struggle to find share buttons, and other commands. There must be a more logical way to set it up.
What problems is the product solving and how is that benefiting you?
Personal one on one conferencing allowing me to use video examples--also the recordings are easy to understand if you can remember to hit record-perhaps a reminder-do you wish to record this session?
Zoom has been great!
What do you like best about the product?
Connecting face to face when it is needed. Easy of use.
What do you dislike about the product?
Some of the functionality. Would like to be able to unmute all at one time. Instead of asking a question. Only if the person has allowed this in settings.
What problems is the product solving and how is that benefiting you?
Do not have to travel as much. When face to face meeting are required it serves the purpose very well
16 Kids
What do you like best about the product?
Covid ended my in-school cartoon classes. Zoom reopened the door to 16 kids in a classroom with 16 iPads. Awesome.
What do you dislike about the product?
During online improv classes the one-at-a-time audio nature of Zoom limits creative collaboration. I suppose the alternative is an audio mess. At least it didn't let Covid stop us.
What problems is the product solving and how is that benefiting you?
Zoom allowed me opportunities to earn money teaching kids cartooning remotely. It has also allowed me to continue studying improv remotely via Los Angeles and Chicago.
The perfect app for commercial and non commercial video conferencing
What do you like best about the product?
For the business purpose meeting, sharing link or screen. Easy to access the zoom. Affordable plans. The quality of the video and audio are best. Supporting Google Calendar also.
What do you dislike about the product?
While if the application will run directly on the web instead of downloading the app. When we invite someone to meeting they need to download the app. If they are rarely using zoom. Then if they have direct access from the web it's more convenient
What problems is the product solving and how is that benefiting you?
The cost.....if you need to arrange a meeting we need Rooms, manpower, transport....etc. Now it's very easy to use. Save money and time. And most comfortable way to attend meeting or class.
Zoom as a powerful healing tool!
What do you like best about the product?
As someone living with Multiple Sclerosis who spends a lot of time at home, zoom allows me to connect with others around the world also living with MS. I'm able to use zoom for MS.UNDERSTOOD podcast meetups to further our learning on episode topics, facilitate support groups, and offer social meetups so we can learn from each other and support one another through the hardships of living with an incurable progressive neurological condition. My connections on zoom help me stay focused on living well with MS.
What do you dislike about the product?
I do wish zoom used AccessiBe or similar so I could make more accessibility adjustments. I have a permanently damaged optical nerve that makes screen time limited. While I can control my own background, I'd love to be able to filter other participants who have bright white backgrounds or painful lights that are visible to me. Thank you for your consideration.
What problems is the product solving and how is that benefiting you?
Zoom allows me to live where I can afford to live and remain connected. Following my disability retirement I could no longer afford to live in the Bay Area. I now stay connected to family, friends, my awesome care team @ Stanford...all through zoom. I have also been able to access incredibly helpful healing tools because of zoom: an EFT Specialist in the UK, an anxiety coach in Canada, etc. -- and also connect with potential podcast guests around the world. In a world that still leans towards Ableism, in a Pandemic, living with a neuro-immune condition is limiting. Zoom keeps doors open for me. It's often my window to the world.
Very reliable and user friendly as well!
What do you like best about the product?
Zoom provides us with an essential value where we could be able to connect with other people easily and the available features are also user-friendly where we could able to use it easily. The customer support of the system also did a really good job where they response to our problem really fast.
What do you dislike about the product?
There is no issue with the system so far however ZOOM could be able to upgrade its interface since it looks a bit old-fashioned. Other than that, ZOOM did a pretty good job to provide a reliable system for us to use.
What problems is the product solving and how is that benefiting you?
We could easily integrate with my Google Workspace and calendar apps so that we could able to sync our tasks easily. Furthermore, the audio and video quality is way more better than Google Meet and Microsoft Teams
With Zoom Since Covid Started
What do you like best about the product?
Responsive communicative customer service, matched with an open-mindedness to provide flexibility and feedback.
What do you dislike about the product?
The updates are hard to stay on top of at times. If I could receive a text telling me that I will need to update my Zoom or Even an email to let me know as soon as the newest update comes out; I wouldn't be surprised 3 mins before the meeting I am hosting needs to start.
What problems is the product solving and how is that benefiting you?
Solving Teachers, students, parents, and administrators of public school being able to meet togther at the same time, eventhough schedules are very tight, with limited time, allowing us to keep compliance with Federal documentation. Also, allowing congregations of Jehovah's Witnesses around the earth to meet virtually if they are not able to meet in person.
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