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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mental Health Care

Zoom Review

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The auto scheduling, ease of transitions between screen sharing and speaking, ease of sending Zoom links and invites, user friendly for people that are new to the system.
What do you dislike about the product?
The Zoom invite call in/log in options can be cumbersome to read for those not fluent in using Zoom as often. Would be nice if there was a "simple invite" or online only invite.
What problems is the product solving and how is that benefiting you?
Zoom allows me to serve clients across the globe, in any location, at any time. It gives me flexibility in my own life and scheduling, through its ease people are more comfortable with it.


    Washawn J.

I do at least 25% of my business over Zoom. It's been incredibly helpful through the pandemic.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very user-friendly which is helpful when I'm reaching out to people outside of my organizations. I work in the nonprofit industry so it's imperative that I have an easy, non-intimidating way to connect with donors.
What do you dislike about the product?
It would be nice to have a one-sheeter or a quick video tutorial that I could share with people who are new to Zoom before our meeting.
What problems is the product solving and how is that benefiting you?
I am able to meet with donors from all over the country without the expense of traveling. I had a meeting with someone in Denmark which was great.


    Patrice J.

Very dependable and a great option during pandemic.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use. Users of various skill levels are able to use with ease.
What do you dislike about the product?
The only issue I've had is with my plan I am the only administrator and I'd like to be able to delegate a call to someone else.
What problems is the product solving and how is that benefiting you?
I use Zoom mostly for personal use. It was extremely helpful in allowing my friends and family to keep in touch during the pandemic. We set up weekly calls and have continued them.


    Ben H.

Loved using zoom for years now

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like how simple it is to use & the new updates with breakout rooms recently
What do you dislike about the product?
How it always signs me out on my computer it seems
What problems is the product solving and how is that benefiting you?
It's solved the problem with not being able to meet clients face to face during Covid -- but also been a huge plus with sales training country wide & expansion!


    Hospital & Health Care

excellent in majority of the calls.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
fast and easy access and easily available to majority of poeple, and they dont need to use the computer as it can be used via mobile phones, it is better than microsoft teams
What do you dislike about the product?
nothing in particular, sometimes call quality gets bad especially when many poeple are on zoom so they need to close the videos of themselves for better quality.
What problems is the product solving and how is that benefiting you?
Zoom updates itself and now has better features as compared to 1-2 years ago. The quality of calls is much better. The business performance has increased for sure due to zoom.


    Tamara P.

I prefer zoom to other options.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
In my experience zoom has the best connectivity. The meetings are stable and do not have gaps in performance.
What do you dislike about the product?
I wish people could connect easier via cell phone. Their wireless connections don't usually support video. Probably not a zoom issue though.
What problems is the product solving and how is that benefiting you?
Zoom makes things more accessible for people with disabilities, it also saves time, i can record interviews and send them to my clients to watch at their own pace.


    Kayla D.

Best Platform for my business

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has made it incredibly easy to run my business on the go. I can meet with my clients anywhere as long as I am connected to WIFI. I have used other platforms before and I have had so many issues with integrating my website.
What do you dislike about the product?
I feel Zoom has done a good job of making sure I am aware of all updates ahead of time. They have remained an affordable price for my business over the last three years.
What problems is the product solving and how is that benefiting you?
Zoom is figuring out how to connect business owners with consumers from anywhere in the world. They are helping by providing an incredibly strong connection when it comes to video conferences.


    Information Technology and Services

Its fine....

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
it works as a video conference program. Screen sharing works well. the chat feature is fine. I don't really enjoy using this product as much as it doesn't activly bother me most of the time
What do you dislike about the product?
the whiteboard feature is very difficult to use well. When we try to use it in meetings we generally give up pretty quickly.
It is easy to forget when you are muted. a more aggressive mute reminder when it detects you talking would be nice.
What problems is the product solving and how is that benefiting you?
we are a 100% remote company so we use zoom for all meetings and also for quick collaboration during the work day if I have to show a coworker an issue or explain how to do something in one of our programs.


    Deb D.

Zoom Saved My Business

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like how easily I can set up meetings and get the info to my guests. I like the way I can change my background to reflect my values to my clients. I love that I can screen share and allow my clients to screenshare. I like that I can host a meeting and stream it! It's the best thing that has happened in a long time!
What do you dislike about the product?
I guess the only downside is that for some people, with less than ideal internet connections it can get glitchy, but that is becoming less of a problem.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with my clients at any time we're in front of our computers. I am a freelance website designer and I am able to have clients anywhere in the world because I can not only meet with them to begin the discussion of their website (or graphic) design, I can share my designs with them and get their feedback without having to leave my office. The problem it solves is the time and distance factor that often proved to be difficult in the past. Additionally I am able to train my clients to use the products I sell them in real time while I watch them. That is a huge time saver!


    Patrick L.

No Complaints!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like that it's user friendly and it's easy to connect headphones or webcams and switch back and forth.
What do you dislike about the product?
I dislike that it really hasn't changed much since the pandemic started. It looks the same there's been no fun updates.
What problems is the product solving and how is that benefiting you?
I think communication between our team that is scattered all over the US would not be possible without Zoom