Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Easy to navigate
What do you like best about the product?
It helps me to interact with my clients virtually wherever they live
What do you dislike about the product?
If not subscribed, Zoom will stop you after 40min whether you have 1 or more client on zoom.
They should put back to unlimited time or 2 hours minimum if you only talk to 1 client
They should put back to unlimited time or 2 hours minimum if you only talk to 1 client
What problems is the product solving and how is that benefiting you?
I can able to sell my products thru zoom
Zoom Saves so much time!
What do you like best about the product?
The best is the time savings. The fact that you can have a meeting without traveling and parking, and polluting is very positive. Picture and audio quality is excellent.
What do you dislike about the product?
When people put in notes, unless you remember to save, you will lose those after the zoom meeting. If there was some mechanism to remind you that there are notes that aren't saved, would be very helpful, and then allow you to save, even if you've left the meeting.
What problems is the product solving and how is that benefiting you?
Multiple meetings can be done very quickly. It saves time and energy not only for yourself but environmentally as well. Meetings with people around the world are possible with ease, and although personal contact is the best, with covid, and the expense of travel, this is the next closest, and BEST thing!
Perfect for Business Owners
What do you like best about the product?
I like the ability to communicate one-on-one with my colleagues and feel as if we are in the room together. The best part about zoom is being able to from anywhere and have a professional background, no matter where I am.
What do you dislike about the product?
I dislike not having access in some way to webinars without paying extra. I feel that there could be an added version of webinars for zoom pro that has a limited number of invitees for smaller businesses. Then, as you grow, you could upgrade. Like having a Zoom Pro+Webinar with maximum of 25 invitees.
What problems is the product solving and how is that benefiting you?
Not being able to schedule multiple meetings because of time constraints. It is helping me stay in touch with people regularly with more face-to-face contact without having to travel far.
Teams working as one from all over
What do you like best about the product?
Recording meetings are great for meeting note recaps. Playing the audio back to ensure you did not miss anything is valuable! Other video calling options I've used just don't seem to be as seamless of a process in reviewing the recording.
What do you dislike about the product?
I have not had any bad experiences. All features available are great!
What problems is the product solving and how is that benefiting you?
Covid really changed the way we do business. We've been able to utilize Zoom for interviews to limit contact, meetings with the cities and contractors that cannot meet in central locations and conduct staff meetings with those still working remotely.
Helpful Software
What do you like best about the product?
I use zoom to host calls for an online class I teach. I appreciate the ability to create recurring calls, record calls, and give access to the recording.
What do you dislike about the product?
There isn't a lot that I dislike about zoom.
What problems is the product solving and how is that benefiting you?
The ability to teach a class to people all over the county or even the world. Zoom make things accessible.
Zoom has been an amazing resource!
What do you like best about the product?
Zoom has been so amazing for so many reasons. First, the convenience of the application has made communication so incredibly easy and accessible. Zoom is also very affordable. I use zoom for work very often and appreciate the blurred background feature as well. Zoom also allows me to keep in touch with family who are out of state and includes them in big moments of my life they would otherwise miss. For example, I had a virtual housewarming and baby shower via zoom.
What do you dislike about the product?
There are not many things I would say I dislike about zoom. I would say the copy and past invitation links have way too much included, but i am unsure if there is much that can be done about that.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of requiring me to attend in-person meetings and getting rid of the negative feeling I have if I can only call into a meeting using my phone.
Somewhat disappointing!
What do you like best about the product?
Most people have familiarity with the tool so the learning curve is short. Breakout room capabilities are excellent
What do you dislike about the product?
Zoom changes account rules without enough notice or visibility. We were able to host more than 100 people in our convenings on Zoom but yesterday we noticed a cap of 100 after the meeting started and people could not join. Zoom could have made an exception and billed us later.
What problems is the product solving and how is that benefiting you?
They are allowing participation from people who either have long commutes or are in other parts of the country/world. I am not sure if it lends to an improvement in productivity.
Creates a new community
What do you like best about the product?
After Covid arrived our Family History society branch fell apart, just like so many other charities and other organizations. People were reluctant to come to meetings and that reticence has continued even after infection rates have fallen.
I transferred all our branch meetings to Zoom, and now when I polled our members, they did not want to go back to meeting by leaving home and coming to a hall; much better to remain indoors. They also save petrol, which is so important nowadays, and getting more so,
I transferred all our branch meetings to Zoom, and now when I polled our members, they did not want to go back to meeting by leaving home and coming to a hall; much better to remain indoors. They also save petrol, which is so important nowadays, and getting more so,
What do you dislike about the product?
I have not yet found an easy way to replace the raffle which we always used to run in the meeting. That was a good way to raise funds. Maybe Zoom could find a mechanism??
What problems is the product solving and how is that benefiting you?
People are reluctant now to come out of their houses. That gets even more extreme in winter weather, and now the cost of petrol is another major factor.
High quality teleconfercing but even the most basic plan is expensive
What do you like best about the product?
Extremely high quality even with low bit rates. Easy to setup, everyone is now familiar with how it works.
What do you dislike about the product?
Even the most basic of paid plans is expensive. Makes it tempting to switch to one of the free alternatives. Webinar is not provided in the basic paid plans.
What problems is the product solving and how is that benefiting you?
Meeting people across different time zones without having to meet. Quality teleconferencing.
Connection, Communication, Conversation
What do you like best about the product?
Zoom is an excellent platform for people to connect and collaborate virtually. Over the last few years, Zoom has provided me with amazing opportunities to work with educators from all over the world -- from running workshops to coaching sessions to collaborating with teams to engaging in important conversations.
What do you dislike about the product?
Comparing Zoom to other virtual platforms of its kind, Zoom is my first choice. There is nothing specific I dislike about Zoom. It is easy to log in, easy to set up, and easy to navigate.
What problems is the product solving and how is that benefiting you?
Zoom provides me the opportunity to meet any time, any place, which has elevated our work. It provides an opportunity to connect visually rather than just on the phone. I love that I can reach out to other educators, set up a zoom, and have a F2F virtual meeting rather than just email, which often can be misunderstood without facial expressions.
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