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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Melissa R.

Game changer!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows me to host and attend meetings throughout different time zones, and without having to lose valuable time via commuting.
What do you dislike about the product?
I haven't had any downsides with Zoom. I've used it for podcasting and professionally with multiple people.
What problems is the product solving and how is that benefiting you?
I appreciate the update to alert everyone when a meeting is being recorded. Great update. Thank you!


    Non-Profit Organization Management

Great way to stay connected.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It's much easier to use than Facetime and using it on my computer enables me to see everyone on the call. Convenient and easy to use.
I haven't used any competitors other than Facetime.
What do you dislike about the product?
If someone forgets to mute themselves if they're distracted from the call, it isn't that easy to mute then unmute them (as I am the host most times). Easy to mute but not as easy to unmute when they're back engaged with the call.
What problems is the product solving and how is that benefiting you?
Lots of travel time is saved by not having to go meet folks in person for meetings. Much greater productivity.


    Josie B.

Everyone can be in the room where it happens

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
As a business owner that works with people around the world who have disabilities, I love the ability to work with people with different disabilities and language needs
What do you dislike about the product?
I wish Zoom webinar had a waiting room. This would help to show us who is waiting to be let into the room and add speakers if they missed the speaker invitation email and link
What problems is the product solving and how is that benefiting you?
The close captioning is consistently getting better. This has allowed us to easily include people with hearing loss without a significant cost to our tight budget.


    Mr B.

World Wide Connections Guaranteed

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I Love That Zoom Is Always Striving For Constant Improvements, And Alway Paying Close Attention To The Users Needs And Requirements, & Constant Technology Change
What do you dislike about the product?
There's Nothing At This Moment That I'm Particularly Un Happy With, Or Dislike. Maybe Better Tutorials On The New Added Features That Are Easy To Comprehend? Y?
What problems is the product solving and how is that benefiting you?
I would Love To See Better Integration To Play Music On Some Of The Platforms, And A Better Way To Retrieve Zoom Recordings From My Hard Drive Or Cloud Services


    Tanya R.

It creates the magic for business

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It is so easy to use. You click a button and you are in the meeting. The link now transfers to text to reach people faster so scheduling is easier. The security has gotten better.
What do you dislike about the product?
The chat does not transfer to the breakout room. It takes a lot to raise your virtual hand. The emotions do not stay long enough. The translation is wonky most of the time
What problems is the product solving and how is that benefiting you?
The way I connect with Clients around the world was difficult at best. Zoom made is so fast and easy. An easy way to connect to people on multiple platforms and multiple timezones


    Cheryl K.

With Zoom, I can teach workshops across the nation from the comfort of my studio,

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The Zoom interface is so easy to work with. My students all appreciate the video feature, the chat room, and the high quality of the interface.
What do you dislike about the product?
When the wifi connection is poor, Zoom can be harder to use, with frozen screens or drop-outs.
What problems is the product solving and how is that benefiting you?
Zoom allows me to work no matter where I am, which means I can accept out-of-town jobs and keep my students happy.


    Research

Zoom is by far the most reliable video conferencing platform I’ve had to use

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I loved Zooms ability to set such detailed host preferences (like requiring meeting passwords, starting meetings before the host arrives, and assigning alternate hosts). I also appreciated being able to set more professional virtual backgrounds.
What do you dislike about the product?
The only issue I had with zoom has been needing to log out and back in to refresh my meetings tab. Sometimes it wouldnt show meetings due to the network connection not working, even when on WiFi.
What problems is the product solving and how is that benefiting you?
Zoom has been the best platform to host multi-site meetings with a lot of team members across my organization. It doesn't lag when increasing the number of particilants, which has been an issue for me with other platforms. It's call in option has also been really helpful when one of our team members had spotty WiFi access.


    Financial Services

Great way to connect with clients, colleagues, and family!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Clarity in the video and audio, when there is a good internet connection. Ease to use on mobile devices as well as computers. I also like having the ability to choose my zoom id.
What do you dislike about the product?
When there isn't good internet connection. I don't like that all breakout rooms are linked to each other. Sometimes I want to pull back one or two breakout rooms to the main session and leave one or two in the breakout room.
What problems is the product solving and how is that benefiting you?
Zoom is helping me communicate much easier with all of my clients nationwide as well as my colleagues. I am able to see via video and execute conversations and business efficiently from almost anywhere.


    Charlese L.

This is the best face to face video conference service, ever!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The ability to use it on any device, easily, chat features, and security that helps me feel safe.
What do you dislike about the product?
When my Wi-Fi is struggling, it's a challenge. But that's not Zoom's fault!
What problems is the product solving and how is that benefiting you?
As an online business owner, it's the best way to chat with potential clients. When they can put a face and personality to the business, it's leads to being hired 85% more often.


    Marketing and Advertising

Zoom is the gold standard for teleconferencing

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It just works. Zoom is great because unlike Teams or Meet (which I've used on occasion), there's rarely quality issues or trouble with the connection. I start a meeting and the meeting works - I couldn't ask for anything more.
What do you dislike about the product?
There's not a lot to dislike about Zoom. I guess it would be nice if the free plan could go longer than 40 mins for a group call, but they have to monetize somehow, and I've been more than satisfied with my paid plan.
What problems is the product solving and how is that benefiting you?
My company and clients are 100% remote so we use Zoom every day instead of meeting in person. It's rare now to be face to face. Usually it's just a teleconference and Zoom is integrated with all my appointment stofware.