Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom Experience
What do you like best about the product?
Zoom help is useless and not helping resolve my problem
What do you dislike about the product?
Features different between OS and platforms
What problems is the product solving and how is that benefiting you?
SMS on personal communications and not helpful at all
Still the best platform out there for online meetings.
What do you like best about the product?
I like the ease of use, and collaboration, there is an app and by far the best platform out there for virtual meetings.
What do you dislike about the product?
The online App isn't as good as one would like. I wish it would also keep running on Zoom and phone. That part of the integration is clinky.
What problems is the product solving and how is that benefiting you?
Meeting with people virtually made easy.
Removes any excuses about not being able to work together.
What do you like best about the product?
Zoom is very easy to use. I love that I can schedule different meetings in advance and they each have their own codes.
What do you dislike about the product?
I had a couple of times where my meetings started late because I was unable to log in on two different devices. Given the nature of my presentation, I have to show more than one angle. I now try to log in much earlier to set up the cameras in case there are issues.
What problems is the product solving and how is that benefiting you?
As much as I love technology and enjoy working from home, I am a people person. I enjoy being able to schedule meetings with colleagues. It takes phone calls to the next level.
Great tool even if pricey
What do you like best about the product?
Zoom offers great video and audio quality. I literally have not once worried on zoom whether this time the call quality will be terrible. In fact, I have frequently switched from using other tools in the middle of a meeting back over to zoom because I know it's always reliable. The only thing that could get in the way of this is if someone has actually horrible internet. Whereas with other services both could have a great provider and still never be certain.
What do you dislike about the product?
The only thing I truly dislike is the cost. It costs so much to have access to zoom as someone who mostly uses it for family calls and for 1on1 interviews.
What problems is the product solving and how is that benefiting you?
Zoom is easy to use for everyone. I don't have to worry about my boomer in laws not knowing what to do or how to troubleshoot their problem in the middle of a call. It's all self explanitory.
Streamer Who Uses Zoom Frequently
What do you like best about the product?
It's simple to login and share with others who may not be familiar with the software.
What do you dislike about the product?
I dislike that there isn't any stream key to use for Twitch or YouTube. If this function was in the software it would make things far easier for me when producing a stream. I'd probably use it for other content creation as well then.
What problems is the product solving and how is that benefiting you?
It allows me to have multiple people in a stream which has been huge for me. My business is far easier to run thanks to Zoom.
Reliable platform for video communication
What do you like best about the product?
The ability to save recordings on either the local device or cloud is nice. Being able to share screens and have a chat option is really heplful too! Linking it with Vimeo allows m to send recordings to students!
What do you dislike about the product?
The files that are saved to the local device don't always upload to vimeo and that is a huge frustration! Otherwise there arent many things that I dislike! Sometimes I wish it wouldnt force an update before use.
What problems is the product solving and how is that benefiting you?
I use Zoom to teach online, and it helps that it's easy to use whether on desktop or mobile. Being able to record the class and then connect it to vimeo is a great feature!
Zoom isn't perfect but it's the best I've used
What do you like best about the product?
Zoom is the most reliable video meeting/conferencing service I've used. Our company has used Zoho Meeting, Microsoft Teams, and Google Meet, and Zoom is by far the most stable and reliable. The picture quality and audio quality are more consistent than the others. A lot depends on the individual users' internet connection bandwidths, so none are perfect all the time. However, we've stopped using the other services because of annoying and persistent quality issues; and because Zoom is the easiest get everyone into a meeting. It's so easy to get people on a meeting. Almost everyone has a free Zoom account.
What do you dislike about the product?
The time limitations of the free account, but that's understandable. They can't be giving away their services for free.
What problems is the product solving and how is that benefiting you?
We are a consulting company and do a lot of meetings with clients who are on the low end of the technologically savvy spectrum. They aren't good at figuring out interfaces and new software unless it's very simple. Zoom meets this low barrier for clients very well. It does video conferencing and screen sharing in a simple interface really well.
Zoom - A Great Webinar platform
What do you like best about the product?
Zoom is a great webinar tool. It has a simple design and user experience which makes it's not only easy to understand from the user experience, but more so from the back-end. Everything is laid out in a way that is much easier to understand than most other platforms.
What do you dislike about the product?
While Zoom provides everything you need to run an effective webinar, it is lacking some of those extra perks. I'm not sure exactly what would be missing, but I'm sure a quick comparison between other platforms will highlight that. That said, it's more of a nice to have.
What problems is the product solving and how is that benefiting you?
It is very easy to set up webinars from the back end and connect to our marketing automation platform Marketo. This allows for a perfect sync. Between Zoom, MAP, and Salesforce, we capture everything we need.
Zoom is an easy way of connecting the community to educate, equip, and empower!
What do you like best about the product?
Zoom is extremely is an easy-to-use platform for anyone needing to connect a community of people in different locations and Time Zones. The system is safe and stable.
What do you dislike about the product?
One challenge we have with Zoom is being able to connect to multiple social media platforms to increase our reach. We are able to go Live on Facebook but not other social media.
What problems is the product solving and how is that benefiting you?
The business problem we face is reaching people in different countries and Zoom solves this problem because we can record the webinar and send it to those who are unable to attend.
makes remote work possible
What do you like best about the product?
being able to see who I am talking to and being able to share content during a meeting
What do you dislike about the product?
not having all features available for all paid accounts. Such as co-hosts. When sharing screen, system should automatically deactivate virtual backgrounds and automatically turn back on when sharing stopped. virtual backgrounds can interfere with shared screen content when the chromakey color is on the shared content.
What problems is the product solving and how is that benefiting you?
face to face contact with ability to share screens is fantastic however some users are not techie. Need simpler host or participant tools to request control of anothers device.
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