Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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If you need video conferencing, Zoom is ideal.
What do you like best about the product?
Honestly, it just works. Everyone is able to connect, there is very little latency, and it is very reasonably priced. Aside from some nebulous policies, I haven't had any issues with them whatsoever.
What do you dislike about the product?
The application selection is limited. I understand that it is mostly for business, but I'd like to see a lot more.
What problems is the product solving and how is that benefiting you?
I can connect with anyone, anytime and either do podcast interviews, business meetings, or whatever needs done. Everyone seems to have it installed and if not it installs quickly or they can use the web client.
Most Essential Work From Home Tool
What do you like best about the product?
All in one stop shop. We can talk, collaborate, see expressions and even multi-task at the same time. A great way to see colleagues and clients when you're not in the office.
What do you dislike about the product?
It takes up a lot more bandwidth than other video communication programs and oftentimes makes my internet connection unstable. Would be great to reduce the power but keep the level of quality.
What problems is the product solving and how is that benefiting you?
Being face to face with colleagues and clients all over the country. As a remote, start-up, this is essential to our success and how we will grow. It also allows us to collaborate without being in person.
The Reasons Why I Chose Zoom Platform To Run My Business
What do you like best about the product?
I like Zoom because it makes my workflow simple: Recording/ Screensharing/ Coaching/ Cloud Storage/ WebStreaming and Compatible with IOS & MacOS. My rating of Zoom Customer service 10/10 and my Experience this far is also a 10/10
What do you dislike about the product?
I feel like it should be a little bit cheaper when it comes to cloud storage. Also on an iPad, it is difficult to Livestream compared to working on a laptop. I think the changes made so far have been great and zoom is quick to help its clients with ease and add new features that help sustain the experience.
What problems is the product solving and how is that benefiting you?
Zoom has been a long-time resource since my account 10 years ago and now as a solo business owner. Zoom has made my workflow easy to manage and collaborate with clients.
Best meeting platform
What do you like best about the product?
Super easy to use, new features are consistently added; video is clear & it's easy for people unfamiliar with the platform to use
What do you dislike about the product?
Wish the unpaid plans had longer limits; I have to use different zoom accounts for different reasons & I don't want to have to pay for zoom to host personal meetings
What problems is the product solving and how is that benefiting you?
I work remote so every meeting is virtual, Zoom links to my calendar and scheduler to make meetings even easier. I also use Zoom for onboarding and training sessions so it's great as an all-in-one platform
A stable and excellent video conferencing app
What do you like best about the product?
I appreciate the ease of setting up new meetings, and screen sharing options (I especially appreciate the recent update, allowing me to screen share from other devices without a separate login.
What do you dislike about the product?
Nothing I can think of at the moment. Everything I have seen has been great so far.
What problems is the product solving and how is that benefiting you?
It's great having the option to video conference with anyone, anywhere, at any time!
Easy & Reliable
What do you like best about the product?
Easy to use and reliable. folks I sen the invites to are able to download and log in with very little trouble and that's really nice.
What do you dislike about the product?
Maybe too many bells and whistles? It needs to do one thing, and do it well.
What problems is the product solving and how is that benefiting you?
working and interviewing remotely saves a lot of travel time.
Zoom has it pretty down pat.
What do you like best about the product?
I like the Home Screen options with the four selections (although I've never chosen Screen Share or Join directly from the Home Page). Scheduling is pretty easy.
What do you dislike about the product?
Maybe it's a user error, but each time I schedule, it asks me which (Google) calendar I want to use, then opens a new calendar tab. I wish it would default to my main calendar and quit asking every time. I also dislike that it doesn't label the screen with the meeting you are in like Google Meet does. I've also had snafus when the day/time of the meeting changes...if I make the change just on my Google calendar (and not in Zoom) sometimes the participant can't get into the meeting. Then it's texting on the phone beside my computer and a scramble to create a new Zoom link and send it out. OK, I've just changed my overall rating from a 9 to an 8 now that you've forced me to articulate my gripes!
What problems is the product solving and how is that benefiting you?
My clients are more familiar with Zoom (and Teams) than Google Meet which we tried to use. They had trouble accessing the Google
meeting, and said they needed to sign in from their personal gmail to get it to work.
meeting, and said they needed to sign in from their personal gmail to get it to work.
Zoom is great for just about all of your business meeting needs.
What do you like best about the product?
Very easy to create an account, setup and schedule meetings, and create a link to share with others. I also love that you can send email invites to a meeting while the meeting is happening, that you can send people into breakout rooms, and that you can live stream the meeting to Facebook with the pro edition.
What do you dislike about the product?
My biggest issue has always been with the live streaming to Facebook. Though I love this feature, we have always had reoccurring issues where Facebook updates something Zoom hasn't made a patch for yet, and therefore the live stream option will suddenly not work for a while.
What problems is the product solving and how is that benefiting you?
Zoom reoccuringly solves the issue with Facebook live streaming not working, which is good because we like to sometimes broadcast our podcast live. Also, Zoom seems to have fixed an issue where people's camera's would sometimes appear to be frozen until the user minimized, then maximized their screen.
Zoom makes my online teaching easy and hassle-free
What do you like best about the product?
The best part of Zoom is how easy it is for my students to set up on their end, and that the interface is easy for my senior age students to understand and to work with.
What do you dislike about the product?
The only downside of zoom as a music teacher (which is really not a downside of zoom, but of all online meeting platforms, is that we can not play music at the same time)...which has nothing to do with Zoom itself, but of the delay that there is between computers.
What problems is the product solving and how is that benefiting you?
Zoom helped me solve the problem of how to be able to effectively teach students from across the country. With good audio and video, along with varieties of ways to screen share and mark up worksheets in real time, I am able to reach my students near and far . It was a real game changer when I discovered zoom. They also made the music and professional audio section which helps with music teaching.
I teach art online and have had great success with zoom
What do you like best about the product?
Everybody is pretty familiar with how to use Zoom, which makes my job easier. I've recently been using the remote control of my student's screen more and that has been very helpful
What do you dislike about the product?
It has a lot of great features. I can't think of anything to complain about.
What problems is the product solving and how is that benefiting you?
I am not sure! I'm glad they keep upgrading it. I love the remote control of the other participant screen to help them out. I love having a recording that I can share. Maybe we could authorize and email of a regular meeting so that the recording link automatically goes to the person we want it to go to?
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