Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Pretty Good Platform
What do you like best about the product?
I use Zoom almost exclusively to record podcasts and virtual videos, it has the best sound and video quality of all virtual platforms and is simple enough for most people to use.
What do you dislike about the product?
Zoom doesn't integrate as well with Calendars as other videoconferencing tools, which makes it a bit more manual to set up a meeting, but other than that I'm pretty happy with the platform.
What problems is the product solving and how is that benefiting you?
A large part of my job is podcast recordings, which we did in a professional studio, but when the pandemic started I needed a way to do these virtually while maintaining sound quality. Zoom's platform has good quality and a good but flexible user interface, which as prove to be a huge benefit.
What do you mean you only want a phone call? I need to see your face.
What do you like best about the product?
We dove fully into Zoom at the start of the pandemic. I use it EVERY day. Now when someone wants to talk to me at work, I hate an old fashioned phone call!
What do you dislike about the product?
I often record calls for notes later, so I set that as the default, but then some calls I don't want to record, so I wish it could 'read my mind' but that's just me. Quality is generally good overall
What problems is the product solving and how is that benefiting you?
Enables our management team to connect daily to discuss activities of the day, and keeps the team working smoothly.
Easy to use with next to no glitches
What do you like best about the product?
Meetings are easy to set up and links can be generated quickly for a user. Typically everything works first time
What do you dislike about the product?
When setting a recurring meeting, if they are happening at different times each week, you need to set different meetings. It would be great to be able to have a recurring meeting where by you could amend the day each week if need be
What problems is the product solving and how is that benefiting you?
The main problem zoom is solving for me is being able to still work during a pandemic. It's enabled me to be more productive in setting up quick consultations with prospective clients face to face right now as opposed to trying to schedule something in the diary which suits when someone can come in to the office
Great video calling platform for diverse needs
What do you like best about the product?
Zoom is intuitive to use which makes it easy to focus on having a great meeting instead of how to use the platform. Some of my favorite features are the breakout rooms which are great for smaller group discussions and the screenshare. Specifically, the screenshare has a "share audio" option which makes it possible to share videos and music.
What do you dislike about the product?
My main complaint is that free meetings are capped at 40 minutes. Additionally, the whiteboard is great, but the content is not automatically saved anywhere when the whiteboard is closed which can be frustrating.
What problems is the product solving and how is that benefiting you?
I work on a remote team and we use Zoom to connect and work together. I also like using Zoom for 1-on-1 co-working sessions with my colleagues to dig into problems and connect more deeply even though we're in different locations.
Zoom Keeps Us Connected
What do you like best about the product?
We have regular meetings with offsite consultants and with vendors in other countries. Zoom helps us to stay connected. Even with so many WFH, it's helpful to see body language with challenging discussions.
What do you dislike about the product?
I would like to make it easier to change between platforms. Sometimes I log in from a desktop, laptop, or even an ipad. And sometimes I need to change the device during a meeting.
What problems is the product solving and how is that benefiting you?
Zoom is helping us to meet deadlines, address scheduling, and maintain relations with staff and vendors. We can set meetings on the fly or we can plan in advance.
Easy To Use, Very Convenient!
What do you like best about the product?
I like that Zoom is like directly connected to Google Calendar, so anytime I schedule a meeting, I can add it to my calendar and invite other people on their calendars as well. Very easy for me to stay on top of upcoming meetings, and its easily accessible from my calendar.
What do you dislike about the product?
The price point is alright. I wish that for a more reasonable price, I could host 2 separate zoom meetings at the same time. Also, sometimes when you send a link for a scheduled zoom, if you miss the scheduled time then the link won't work. I think the link should always work, so we don't have to go and create a whole new link.
What problems is the product solving and how is that benefiting you?
It is easy for me to keep meetings scheduled with zoom and organized in my google calendar. Meetings can also go on for more than 30 minutes, as most meetings often do.
Good experience
What do you like best about the product?
Ease of planning; love being able to add it directly to calendars and the ability to control other people's meeting right from Google Calendar
What do you dislike about the product?
Nothing, everything is easy and convenient
What problems is the product solving and how is that benefiting you?
Easily share links in seconds, schedule meetings for multiple managers
Zoom is an extension of my business
What do you like best about the product?
It's a huge benefit to me to have a tool that gives me the ability to connect eye to eye with my clients from all around the world and Zoom makes that possible.
What do you dislike about the product?
I host frequent meetings with similar content in each meeting. It would be helpful if Zoom offered a cloud storage option where I could store regularly used presentations and files and quickly share them while on a call.
What problems is the product solving and how is that benefiting you?
Zoom helps me connect with people that I'd normally travel to meet. The Record feature allows me to create content to share with other stakeholders and clients.
Great way to stay connected.
What do you like best about the product?
It's much easier to use than Facetime and using it on my computer enables me to see everyone on the call. Convenient and easy to use.
I haven't used any competitors other than Facetime.
I haven't used any competitors other than Facetime.
What do you dislike about the product?
If someone forgets to mute themselves if they're distracted from the call, it isn't that easy to mute then unmute them (as I am the host most times). Easy to mute but not as easy to unmute when they're back engaged with the call.
What problems is the product solving and how is that benefiting you?
Lots of travel time is saved by not having to go meet folks in person for meetings. Much greater productivity.
Everyone can be in the room where it happens
What do you like best about the product?
As a business owner that works with people around the world who have disabilities, I love the ability to work with people with different disabilities and language needs
What do you dislike about the product?
I wish Zoom webinar had a waiting room. This would help to show us who is waiting to be let into the room and add speakers if they missed the speaker invitation email and link
What problems is the product solving and how is that benefiting you?
The close captioning is consistently getting better. This has allowed us to easily include people with hearing loss without a significant cost to our tight budget.
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