Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
I love my zoom life!
What do you like best about the product?
I love zoom's ease of navigation and platform stability. The breakout rooms are excellent. The video and sound quality are better than any other similar sites.
What do you dislike about the product?
Any dislikes I think are minor. Update rollout and reminders could be better. I am often reminded I need to update when I'm about to start a meeting. Zoom poll functionality has some glitches. I wish there were better customization for auto-emails for webinars and registration.
What problems is the product solving and how is that benefiting you?
Zoom is a great benefit to my work. It solves the problem of reaching people when in-person is not an option or desired. It is also better than a phone call. The integration to google calendar is excellent.
Staying Connected
What do you like best about the product?
During a time of separation and isolation, Zoom has kept the world connected socially and professionally. The user friendly features has allowed even those that are not tech savvy to stay connected. What I love most is how well Zoom works with other features such as Calendly.
What do you dislike about the product?
There isn't much to not like about Zoom. I struggle with the screen share sometimes but with more practice I'm sure it will be as simple as everything else has been to use.
What problems is the product solving and how is that benefiting you?
The company I work for recently went national and part of my role is to train schools. Zoom has made it possible for me to train schools regardless of the state they are in without having to actually travel. It's a win win for everyone.
Zoom is great for video conferencing and conducting live presentations!
What do you like best about the product?
Zoom allows me to connect easily with my prospects! There's no need for a "new" person to have to go through a download & install process before connecting. This is a huge time saver as well as a technical support relief!
What do you dislike about the product?
I dislike not being able to record as a participant without getting the host's permission. It could be better by removing this requirement or by submitting a request prior to the session.
What problems is the product solving and how is that benefiting you?
Zoom solves meeting & scheduling issues by allowing people to jump on face to face and communicate, without the need to drive across town or go to a physical place.
Zoomed In and loving it
What do you like best about the product?
I like the flexibility and freedom Zoom gives me. Before, I could only serve clients within a certain area unless I was willing to drive for hours or spend money flying. Zoom has allowed me to do business whether I'm at home or on the road and, with families who live thousands of miles away
What do you dislike about the product?
I haven't found anything I dislike about Zoom just yet. Zoom has been a game changer for my business since we sold out to using it. Without it, we may not have survived the pandemic
What problems is the product solving and how is that benefiting you?
I work in the financial services world and pre-pandemic I met with my clients face to face which changed when the world locked down. Zoom allowed me to not only continue working my business but to expand my reach.
Good video conferencing solution with easy interface
What do you like best about the product?
Zoom has a very user-friendly interface for any user who is not tech savvy. I particularly like the waitroom, share audio files, virtual background and backoffice functions to name a few.
What do you dislike about the product?
There was one instance when an unknown user was able to hack a live Zoom call and shared very inappropriate content hijacking the entire call. Therefore, security could be an issue.
What problems is the product solving and how is that benefiting you?
Easy video conferencing solution. I have used it for my own business as well as the Rotary Club that I am member of. In both cases, I started with the free option and subscribed to the paid as the calls had a limitation of 45 minutes.
Zoom Review
What do you like best about the product?
Zoom is very convenient and easy to use. It integrates into my system and there is no problems using it.
What do you dislike about the product?
The only downside is that Microsoft has partnered with its own product versus Zoom. I find Zoom easy to use.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to have quick meetings and connect with clients efficiently and effectively. Zoom has taken my travel budget completely down.
Zoom Experience
What do you like best about the product?
Zoom help is useless and not helping resolve my problem
What do you dislike about the product?
Features different between OS and platforms
What problems is the product solving and how is that benefiting you?
SMS on personal communications and not helpful at all
Still the best platform out there for online meetings.
What do you like best about the product?
I like the ease of use, and collaboration, there is an app and by far the best platform out there for virtual meetings.
What do you dislike about the product?
The online App isn't as good as one would like. I wish it would also keep running on Zoom and phone. That part of the integration is clinky.
What problems is the product solving and how is that benefiting you?
Meeting with people virtually made easy.
Removes any excuses about not being able to work together.
What do you like best about the product?
Zoom is very easy to use. I love that I can schedule different meetings in advance and they each have their own codes.
What do you dislike about the product?
I had a couple of times where my meetings started late because I was unable to log in on two different devices. Given the nature of my presentation, I have to show more than one angle. I now try to log in much earlier to set up the cameras in case there are issues.
What problems is the product solving and how is that benefiting you?
As much as I love technology and enjoy working from home, I am a people person. I enjoy being able to schedule meetings with colleagues. It takes phone calls to the next level.
Great tool even if pricey
What do you like best about the product?
Zoom offers great video and audio quality. I literally have not once worried on zoom whether this time the call quality will be terrible. In fact, I have frequently switched from using other tools in the middle of a meeting back over to zoom because I know it's always reliable. The only thing that could get in the way of this is if someone has actually horrible internet. Whereas with other services both could have a great provider and still never be certain.
What do you dislike about the product?
The only thing I truly dislike is the cost. It costs so much to have access to zoom as someone who mostly uses it for family calls and for 1on1 interviews.
What problems is the product solving and how is that benefiting you?
Zoom is easy to use for everyone. I don't have to worry about my boomer in laws not knowing what to do or how to troubleshoot their problem in the middle of a call. It's all self explanitory.
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