Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Great tool for virtual and hybrid meetings
What do you like best about the product?
Ease of logging in, especially for people who have challenges with technology. Like how customizable the experience can be, sharing screen, saving chats, ability to survey participants, white board.
What do you dislike about the product?
Inability to share photos in chat. Frustrating to have to log out to change some meeting settings. Wish I could chat with two or three people instead of one or all participants.
What problems is the product solving and how is that benefiting you?
We started using Zoom originally in response to climate change, as a way to reduce our carbon footprint by saving 20 people from making round trip drives to evening meetings. During the pandemic, we were able to continue council and planning meetings for business, personnel, and service planning. And now that we have expanded our congregation to include people who live out of state, Zoom allows us to include everyone in meetings, regardless of their location.
Lynda's Review
What do you like best about the product?
It's a great way to conduct meetings. I use it for Toastmaster meetings, executive committee meetings, travel sales meetings, coaching and training.
What do you dislike about the product?
Some people don't have great internet so there could be a lag in what they're saying and what I hear, or their screen freezes.
What problems is the product solving and how is that benefiting you?
It saves so much time and money. I don't have to drive to meetings and can attend conferences online.
Zoom feedback
What do you like best about the product?
Great way to be productive for meetings. Many times I've spent an entire day on a meeting that was only an hour or so long. The other 6-7 hours of the day were spent traveling unnecessarily.
What do you dislike about the product?
It would be awesome if there was a better way for Zoomers to know if they were on mute or not. I cannot count the number of times that someone (sometimes it's me) is trying to talk and doesn't realize that they're muted OR someone is talking and SHOULD be on mute and is not! Maybe if an oversized, ghosted icon would appear on your screen to indicate that you're muted, that would help out a lot of us!
What problems is the product solving and how is that benefiting you?
Problems can be solved faster now using Zoom since the time that used to be spent on the road (or in the air) can begin being addressed more quickly because of the ability to pull virtual meetings together easily, then instead of traveling, time can be used to solve the problem!
Reliable business tool with diverse options
What do you like best about the product?
I like live transcripts and the functionality of breakout rooms. I love how webinars work. I like the chat function and recording capabilities. Screen sharing is intuitive. Like virtual background capabilities. Like waiting room function and practice webinar function.
What do you dislike about the product?
I don't like that you can't do breakout rooms in webinars, the chat function can get unwieldy. I wish you offered more training on how to master zoom events and webinars with hands on examples. Best practices etc.
What problems is the product solving and how is that benefiting you?
Connectivity to others. I am fully remote and use Zoom for everything. I meet with clients on it, help host events on it, and get to build better relationships because of it.
Zoom is a great App to have online meetings in most of time
What do you like best about the product?
Easy to use and you can set up meetings with many options.
What do you dislike about the product?
You could not have a group cloud space like MS teams to share files and keep all the conversations in the group. Every meeting is a new meeting.
What problems is the product solving and how is that benefiting you?
I hope that Zoom can make sure that people in China can connect the meetings that I set up in the US. My students in China have difficulties connecting Zoom meetings that I set up sometimes.
Still the leader!
What do you like best about the product?
I currently am enjoying the virtual backgrounds and the ability to have a standard "room" that people can log in to
What do you dislike about the product?
I've had some issues with audio mostly hearing through my airpods or being picked up using a podcast mic I have
What problems is the product solving and how is that benefiting you?
meetings are helpful; I'm now doing sales calls using that platform
Wonderful Professional Platform
What do you like best about the product?
The ability to have a call with a large group of people for a long period of time. The ability to record calls for reference is also very helpful.
What do you dislike about the product?
Sometimes the ability to share screen can be a bit confusing. Also while sharing screen the menu often blocks a portion of the screen that I need to see. Would love if the menu was retractable.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to have conference calls with many clients at a time from any location.
Sometimes it works, sometimes it doesn't
What do you like best about the product?
When it works, it is a good tool to have. I can conference call with everyone in my organization. But not everyone can connect. Even when I send them the link, some can't connect because they say that they need a password, and others say that they need to sign in.
What do you dislike about the product?
Not everyone can connect, it doesn't work on my computer. I have to use my phone and the android phone I use doesn't have all the features I'd have if I use my computer.
What problems is the product solving and how is that benefiting you?
None. I can't find help when I need it. This is the first time anyone from Zoom has asked me to ask Zoom for help.
Zoom saved my business during Covid
What do you like best about the product?
How easy it is to use. The fact that clients are very comfortable with it. I have enjoyed using the polling features and the breakout groups, and I have had very little technical problems using zoom with client presentations as large as 50+ participants in a regular interactive session.
What do you dislike about the product?
Not much. It really has met my needs for my virtual presentation business.
What problems is the product solving and how is that benefiting you?
My business has changed forever due to zoom making it very easy to bring my services right to people's living rooms. My wine event business has taken off thanks to zoom introducing virtual presentations to the world. I prefer using zoom to any of the other systems.
The web conferencing solution for enterprise and mainstream
What do you like best about the product?
The efficiency of native integrations to calendar apps and other automations that simplifies my business operations. Everyone uses it so the interface is simple.
What do you dislike about the product?
Not enough video storage space and mid tier packages for growing entrepreneurs.
What problems is the product solving and how is that benefiting you?
Zoom helps me solve the problem of taking meetings in places that time would not permit. Gives some personal touch beyond the the business phone call.
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