Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Providing fantastic experiences to my audience
What do you like best about the product?
I like that I was able to switch my Video to my IPEVO cam or other device to give a closer look while I teach
What do you dislike about the product?
A learning curve, I've had to read dozens of help articles to use Zoom's video features. I've not figured out how to add a monitor so I have 2 screens.
What problems is the product solving and how is that benefiting you?
Being able to hook up an extra video source helped me show my students content as I demonstrate. This is a huge benefit!
Zoom Webinars - Great for Investor meetings and corporate training
What do you like best about the product?
Webinars - the ability to record, change views, allow or remove attendees and control the audio.
What do you dislike about the product?
not being able to downgrade user licenses during the year. You have to wait until your renewal date to make reductions.
What problems is the product solving and how is that benefiting you?
Zoom has been an asset for meetings with clients and employees that would not or could not come to our office. The webinars have been great for giving our clients updates on their investments.
The Best Video Conference Software Out There!
What do you like best about the product?
Before zoom came along, I was using Skype and Google Hangouts. These tended to freeze and be unavailable. Upon switching to Zoom I appreciated the fact that even with my slow connection, I can access the software, and it easily records and makes the process a breeze for everyone.
What do you dislike about the product?
I would like for the cost to be a little less, but I also understand this software has so many capabilities. It would be nice to be able to get business discounts for more than one person connected with the same business or household. But I really cannot complain.
What problems is the product solving and how is that benefiting you?
Before Zoom, I never would have attempted a podcast. I was recording using a digital recorder, and I didn't even know how to capture digital recordings all that well. Zoom gets me connected easily with people I have never physically met, and now I have a podcast! I can interview anyone anywhere in the world without having to physically be there.
Happy Zoom Customer
What do you like best about the product?
Easy to set up meetings, good functionality for sharing information and presentations, and good technology in the application. Easy to invite attendees and put on your calendar.
What do you dislike about the product?
No real dislikes - could be easier to set a new background.
What problems is the product solving and how is that benefiting you?
It helped tremendously during the pandemic when we could not meet in person. Zoom allowed in person meeting to continue. If the pandemic had happened in the 70's we would only have had old fashioned phones!
Zoom has so many features and is very user friendly that I would recommend it to anyone.
What do you like best about the product?
I like all the flexibility to be able to have a meeting via video conference but have the effectiveness of an in person meeting. So many screen sharing options.
What do you dislike about the product?
The only downside is having to do certain things before the meeting like a poll. I wish if I felt inclined to throw up a random poll I could do it live.
What problems is the product solving and how is that benefiting you?
We have a lot of clients that live out of town so being able to meet face to face via a video conference over a phone call has helped us connect deeper with our clients.
Easy to use for the basics.
What do you like best about the product?
Helpful is the ease of setting up a meeting. And I've always had very good quality in my meetings. I also like the ability to share to a Facebook Live. The reps are very friendly.
What do you dislike about the product?
I've had some issues with customer service. I spent over an hour trying to get something resolved, and once it was resolved, it should have taken 10 minutes. Sometimes, it can be challenging to find what I'm looking for. So many sections.
What problems is the product solving and how is that benefiting you?
Being able to meet with a large group in real time. I'm able to "meet" with people virtually, whereas before, it would have only been a phone call. So adds the personal touch.
Always up, easy to use and offers many options
What do you like best about the product?
With paid plan your meetings can be as long as you need. Whiteboard and screen sharing as well as breakout rooms enabling brainstorming and small group interaction
What do you dislike about the product?
Invitation link is too long. Would be nice if Zoom used an integrated link shortener
What problems is the product solving and how is that benefiting you?
Can meet with any of my team members world wide. Can also conduct seminars remotely saving on travel. Was great during Covid lockdowns to keep going with business while still being safe.
Zoom Works - Great Connective Medium
What do you like best about the product?
I enjoy the ease of use as well as the many features that Zoom provided to make the platform a cohesive and collaborative experience. The breakout rooms have been super helpful for my teaching
What do you dislike about the product?
Sometimes the video quality is not as good as I'd prefer or experience with other similar products. The mobile experience is also a bit clunky compared to my usual desktop use.
What problems is the product solving and how is that benefiting you?
It allows me to connect to various students all across the country and bring them together in an online classroom setting. Without zoom I wouldn't be able to teach online as a freelance teacher.
Great platform to reach the masses
What do you like best about the product?
I like the fact that I can upgrade at any time. the support is great and i like the fact it renews. There are a lot of things that really are excellent about zoom.
What do you dislike about the product?
There is not much that I dislike about Zoom. I use it for business and other personal meetings. I really cannot think of much that i do not like about zoom. great software
What problems is the product solving and how is that benefiting you?
Zoom in to solve many problems. Me being in multiple places at once for one. I can reach an unlimited number of contacts at once as well.There is much more but this is all i have right now.
It's made my schedule more much manageable
What do you like best about the product?
I love having the ability to take work, personal and civic meetings remotely. It has made it easier to pull all the aspects of my life together without burning out
What do you dislike about the product?
some settings aren't intutive to find -- like, I always want to see how my video appears before I log into the meeting. Why do I only see sometimes? I don't like haven't to press "ESC" to be able to get to other tabs. why doesn't my profile photo load when I go off camera?
What problems is the product solving and how is that benefiting you?
driving everywhere to meet in person
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