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Easiest, Most User-Friendly Video App
What do you like best about the product?
Zoom is by far the easiest video-based platform to use, and as a user since 2016 I've tried most of the others (e.g., Skype, Teams, Google Meet, etc.). The access is quick for novices and experts alike and the ability to control the level of engagement keeps users engaged in a way that is most comfortable for them.
What do you dislike about the product?
As with all software, making sure the version is the latest and greatest solves most trouble-shooting issues. Occasionally I'll have issues with the default audio options when using an external mic, but those are small annoyances compared to the user-friendliness of the platform overall.
What problems is the product solving and how is that benefiting you?
Zoom enables our team to quickly and effectively create learning communities among our customers, even when spanning geographies.
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Zoom is the best video conferencing tool I've used
What do you like best about the product?
The interface is simple for those who want simplicity, but the advanced settings allow me to add all kinds of things to my meetings. As an admin, I also have a lot of control over others.
What do you dislike about the product?
There are times when it's hard to diagnose what's going on when there are issues. Is it my internet that's slow? Is it the other person's? If I could see more information about what MIGHT be going wrong, that'd be great.
What problems is the product solving and how is that benefiting you?
Zoom allows us to do both external meetings with potential customers and internal meetings with employees. It is a fairly seamless and universally accepted tool in the workplace.
Zoom Fits The Bill!
What do you like best about the product?
Ease of use. Reliability. It is geared for broad spectrum of users.
What do you dislike about the product?
Green screen effect is poor, which is very distracting.
What problems is the product solving and how is that benefiting you?
Zoom seems to respond quickly to feedback in order to maintain leadership in the area of online meeting space. I use it for both business and social reasons.
Zoom is a modern day must have tool
What do you like best about the product?
Easy to use, secure, multiple functions and can easily work with all systems mobile, desktop, with links for both organizers and meeting attendees. It's also decently priced.
What do you dislike about the product?
Nothing really - sometimes there could be some glitches or if you set up a mtg and accidentally start it some times it is troublesome to restart it but it's not that big of a deal. Overall extremely useful and easy to use.
What problems is the product solving and how is that benefiting you?
It's solving the problem of having disparate parties use one system to connect and securely record information. It's also allowing course creators and community leaders to build a following and connect w their audience.
Easy to setup and use.
What do you like best about the product?
Easy to use with all the different features.
What do you dislike about the product?
Nothing. I think Zoom has all the tools necessary to have a successful meeting near and far.
What problems is the product solving and how is that benefiting you?
The ability to have easy access to meetings with colleagues and external partners is vital.
Easy to Use
What do you like best about the product?
Zoom makes online meetings easy. You can share a whiteboard when brainstorming, share your phone too for examples on mobile devices. And it's super easy for everyone to use, even if they would say they are not tech savvy.
What do you dislike about the product?
The only downside I've found is the security passcode. Some of my clients don't realize where to find it in the invite and get suck when logging in for the frist time.
What problems is the product solving and how is that benefiting you?
I work with clients all over the world being able to see the person you are working with helps build trust and rapport. Zoom allows me to do that easily and at a reasonable cost.
Great tool for today's remote or hybrid workplace
What do you like best about the product?
Zoom is easy to use, intuitive, and become a common tool in our workplace. We use to to collaborate with teams and individuals across timezones and it helps us to be great collaborators.
What do you dislike about the product?
I can't think of any downsides to Zoom. Sometimes the chat feature is less robust than I'd like, but it's certainly not a dealbreaker for us to continue using it.
What problems is the product solving and how is that benefiting you?
We have teammates across differnt timezones working remotely so we've been able to use Zoom to keep in touch with all our team members. Zoom provides a human sense in a world that is so digitized.
Zoom is our team's goto biz tool
What do you like best about the product?
The ability to quickly schedule meetings and the improved security features.
What do you dislike about the product?
Regular updates require restarting zoom.
What problems is the product solving and how is that benefiting you?
High quality, business and client meetings are seamless and allow us to interact as if we were face to face.
Making your company run more efficiently
What do you like best about the product?
I like the ability to schedule meetings quickly. This has helped with last minute requests and conversations from all over the country.
What do you dislike about the product?
I wish I was able to allow the person screen sharing to provide me with access - sort of like logmein. This would help when I'm trying to walk the client through a process.
What problems is the product solving and how is that benefiting you?
It's helped reduce the time spent traveling to different meetings and having conversations. This also helps eliminate the need for a group phone call as this can handle it all and also provide us with screen sharing ability.
I run my business via Zoom
What do you like best about the product?
I love that where ever I am my business goes with me.
What do you dislike about the product?
I'm not a fan of when people give me zoom IDs. I want the URL :)
What problems is the product solving and how is that benefiting you?
I no longer need to have an office to meet my clients in.
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