Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Easy to use - most of the time
What do you like best about the product?
Easy ability to click into a call without having to remember numbers or call ins. I like the ability to be able to quickly connect so that you can go about with your business on the call.
What do you dislike about the product?
Sometimes the links do not connect. You sometimes have to log out and come back in before you can make the connection. It would be best if it was reliable 100% of the time,.
What problems is the product solving and how is that benefiting you?
It allows us to share our screens and look at others while we are on the call to help us to have a more intimate discussion. It allows us to get to know remote customers and employees much better.
Scale your business using Zoom!
What do you like best about the product?
The best part about Zoom is that you can be in multiple places at the same time technically! Makes running a national business easier!
What do you dislike about the product?
There is a learning curve at first. I recommend my agents spend some time practicing with Zoom before sitting in front of clients or other important meetings
What problems is the product solving and how is that benefiting you?
Zoom has helped me connect with my team on a deeper level. A phone call is great, but nothing beats face-to-face, even if it's through Zoom.
Zoom Review
What do you like best about the product?
Love that can use it on a mobile device or desktop and that it makes it so much easier to have meetings with colleagues while continuing some of the tasks of every day life. Fairly easy to use and has the ability to record.
What do you dislike about the product?
It is inconvenient to schedule the Zoom meetings - sometimes it just won't cooperate. Also have to specifically click a button to allow someone else to start the meeting - if a participant has the link/meeting ID, etc they should be able to start the meeting when they logon rather than wait for other participants/
What problems is the product solving and how is that benefiting you?
Traveling to other states is not required which often helps when schedules are so busy - many times it would be difficult to get certain parties together physically in the same room but can Zoom and have a productive meeting.
Effective, Efficient Video Meetings
What do you like best about the product?
Prior to the pandemic, I was a paid Zoom account user. When the pandemic arrived, my world became more efficient because Zoom became the world standard for video meetings.
What do you dislike about the product?
The Zoom app on my computer inverts my video feed. I need to manually change to invert and flip my camera. I have yet to find a setting that will change this setting.
What problems is the product solving and how is that benefiting you?
I need a simple and ubiquitous service for remote meetings. I had been using competitors' products and discovered that my customers found Zoom simpler to learn and use.
Zoom Experience
What do you like best about the product?
We use Zoom on a regular basis for meetings and trainings. I like the ability to record, as needed. The polls are also a great tool.
What do you dislike about the product?
The cost for pro is preventing us from upgrading.
What problems is the product solving and how is that benefiting you?
I saw that the whiteboard was added. I haven't had the opportunity to use this yet, but can foresee benefits for our team.
We use zoom daily for our business. We love the breakout feature
What do you like best about the product?
Easy to send out a code and have our music students join for their lessons.
What do you dislike about the product?
Sometimes audio quality for music can be an issue. We tend to mute our side in order to hear our music students.
What problems is the product solving and how is that benefiting you?
We needed a secure way of meeting with students that are outside our geographical area and this works great!
The perfect blend of features and functionality!
What do you like best about the product?
Zoom allows me to easily schedule/invite people to meetings and provides me with just the right amount of in-meeting, easy-to-use tools to effectively moderate my meetings.
What do you dislike about the product?
I don't like the fact that I am unable to host webinars that are longer than 30 minutes, unless I pay for the added feature. For that reason, I am shopping for other options.
What problems is the product solving and how is that benefiting you?
I am able to have well-run sessions with clients which causes both me and my clients to not think about the technology and more about what we want to get done during the meeting.
Zoom has been a boon
What do you like best about the product?
I find that Zoom is pretty universally used by my customers. The links are easy to copy, the email inviations are clear.
I also found that many people have it installed. I hate having to install YET ANOTHER client (Webex, meetings, etc.) It's sort of a defacto standard.
I also found that many people have it installed. I hate having to install YET ANOTHER client (Webex, meetings, etc.) It's sort of a defacto standard.
What do you dislike about the product?
I find that people forget that there is a listing of recently used meeting links. That is a great feature but people are missing it. I run many repeating meetings so I have seen this often.
What problems is the product solving and how is that benefiting you?
I have daily meetings and it is super easy for the group to reconnect daily. I have used Zoom for about 5 years and it worked great for collaboration as well as meetings. It's excellent for remote workers.
Started with Zoom during Covid, and have stayed since
What do you like best about the product?
I find it very easy to use and it is easily accessible for people I am working with to use as well. For classes, I like that I can see all 25 or 30 students as opposed to other platforms. I also like features like the white board and being able to control how my students experience the Zoom class.
What do you dislike about the product?
I have had a lot of problems with trying to pre-establish groups. I am a teacher who uses flexible grouping in my classes, so even within the same class session, I may not put students into the same groups, let alone across multiple class sessions. I have never been able to make the pre-established groups work and always end up having to take time out of class to place students where I want them. I do wish this were more reliable and more flexible.
What problems is the product solving and how is that benefiting you?
With COVID, everything moved online, however I continue to teach in degree programs that are 100% online so Zoom helps me to continue to work in my job (University of SC) even though I moved to Texas. When I told my department chair I would be moving, she asked if I could still do my job virtually. I said, yes, largely because I relied on Zoom to help me deliver synchronous classes and provide office hours to students. I am entering my third year as a completely virtual instructor 1200 miles from my employment site.
Zoom makes our webinars professional
What do you like best about the product?
With Zoom, we can host webinars for large audiences. They are professional and I love the various webinar features such as Q&A. I have never used a competitior so I can't say if Zoom is better or not.
What do you dislike about the product?
We have many webinar hosts who log into our company Zoom account to run our webinars. This creates issues including needing a code to get into Zoom, which is sent to our owner's email. I have no idea how to rectify this.
What problems is the product solving and how is that benefiting you?
Connecting people without needing to be in person for meetings and webinars. Zoom helped our company expand across the United States and reach audiences that otherwise we would have never reached.
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