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Zoom

Zoom Video Communications, Inc. | 1

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External reviews

9,996 reviews
from G2

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    Information Technology and Services

Zoom in sales

  • June 07, 2022
  • Review verified by G2

What do you like best about the product?
Zoom allows me the ability to work remotely and connect both internally with colleagues at my company and externally with clients and potential clients. I love the background options they offer as well!
What do you dislike about the product?
I dislike that sometimes it is hard to share my screen on zoom and sometimes I get disconnected from zoom but that is likely a wifi issue and not a zoom issue 90 percent of the time.
What problems is the product solving and how is that benefiting you?
As I mentioned, zoom helps me connect with colleagues both internally and clients externally from my job. Zoom gives me the option of working from home and connecting with clients and colleagues all over the world!
Recommendations to others considering the product:
Definitely consider zoom for your workplace! It has made my job so much easier


    Ankitha M.

Helps us stay productive!

  • June 06, 2022
  • Review verified by G2

What do you like best about the product?
The most helpful aspect of Zoom is that you can join meetings and be productive with your work. You can have meetings with anyone, whether it be just you and them or with more people involved. The meetings can be one-time, where you'll have to schedule them first using the app, which will create the room. After that, you can use the room to host future meetings or instant chat messages. Alternatively, you can just create a permanent room if you don't have a set time for the meetings. You can add others as co-hosts to help you manage the meetings and also host and schedule them. Although there were some issues initially with privacy on Zoom, the developers have implemented measures to keep your rooms strictly available to only the people you want. You can set up a waiting room that the users will have to join first before being moved to the meeting room.

The meetings are pretty solid in A/V clarity so you can communicate pretty well. You can record your meetings seamlessly through the Zoom app. If you're on Zoom Pro, you can have cloud access to store your recordings. This makes it easier to share them with others if need be. Otherwise, you can save your meetings locally, which is easier if you want to review them offline. Zoom is excellent for presentations and webinars. You can select the source for the slides before you start the presentation. You can choose the file from Dropbox, Google Drive, or your computer and display it on Zoom for the other users. At any point during the presentation, you can add someone else as a co-presenter to let them move the slides. This is pretty helpful when presenting projects where each contributor can take part. Presentations are savable for all the participants.

Zoom has an excellent interface for working with your colleagues through screen share. With the app integrations available, you can edit PDFs, docs, and other types of files seamlessly. There are even apps on which you can write code simultaneously with others, which is more convenient than running Visual Studio, which is pretty heavy and RAM-consuming.
What do you dislike about the product?
Zoom could be more user-friendly. The setting up procedure at the start can be very confusing, but after a couple of tries, you'll get accustomed to it.
What problems is the product solving and how is that benefiting you?
Remote work is the primary business problem Zoom is helping us solve. As a result of COVID and laws set by our country to deal with it, we're doing remote work to keep our organization functioning, where we use Zoom for all kinds of meetings and face-to-face virtual communications. Through Zoom, we can have meetings one-on-one for quick conversations and large meetings with up to 100 people. As we work on a strict schedule, we set our meetings as recurring from the initial stage, so now there's no time wastage in hosting or scheduling them again except for any emergency meetings that we host on a whim. Zoom is cross-platform, so we can use it on our mobile phones to stay connected with everyone and up to date on the happenings at our organization in the master room where announcements and notices are made. During training courses, we can easily break out into small rooms with a select few participants.

My team and I use Zoom for all our collaborations and productivity. It has excellent task management tools through which we can set deadlines, make updates, and see our to-do lists. The Trello integration is excellent and allows us to work on Zoom without having to open multiple windows, where tabbing in and out can be tedious. Screen sharing on Zoom is hands-down the best feature as we can share our window with others to work on tackling bugs we come across, especially on mobile. Zoom allows screen sharing on any device, which we as Android Developers cherish as we use our phones to beta test the applications we work on.
Recommendations to others considering the product:
My advice for those who are looking at Zoom would be to give it a try as it's free. You can use it on the browser to see if it fits your bill and have test meetings to check the quality and the in-app features you can use. From my experience, Zoom is a top-quality application for meetings with excellent screen sharing, presenting, and cross-platform support. I've been using it for many years and it wasn't until after we shifted to working remotely that I fully understood its benefits.


    Derekyayo Y.

Good Communications Tool

  • June 06, 2022
  • Review verified by G2

What do you like best about the product?
In my own experience, zoom has been able to give people a platform to engage and meet and also make work easier in the new world of work. my most appreciative feature is that zoom allows for a raise hand prompt which allows for orderliness.
What do you dislike about the product?
My own negative experience with zoom would have to be the login activity, logging in on phones and windows are 2 different experiences as one is more stringent than the other. it would be better if there is a standing process for all devices
What problems is the product solving and how is that benefiting you?
Zoom in solving the problem of long transit time, and interconnectivity made easy and lean means of learning and with the inception of this, I have preferred remote working and remote learning. here zoom has allowed me to learn at my own pace by accessing lectures from my house's comfort.


    Francio V.

The best tool to do business online

  • June 05, 2022
  • Review verified by G2

What do you like best about the product?
I like it a lot because I can share my business in detail, showing my business presentation to people who are in other countries.
In addition, it makes our lives very easy, it is as if we were traveling from country to country to show our businesses.
What do you dislike about the product?
I would have liked the free version to last longer for meetings, and also to be able to put co-hosts in the same version, apart from this there is nothing more to say.
What problems is the product solving and how is that benefiting you?
The recommendation given is to avoid full screen mode, reduce the size of people's screens and use a separate keyboard from the monitor, to create more space between us and the screen.


    Fanny Isabel G.

He usado la plataforma Zoom, tiene una interfaz facil y práctica. Util para el trabajo y social.

  • June 05, 2022
  • Review verified by G2

What do you like best about the product?
Me gustan sus herramientas, la forma como nos mostro que el trabajo a distancia es posible y que podemos valernos de la tecnologia para llevar a acbo nuestros proyectos.
What do you dislike about the product?
No me gusta cuando se agota el tiempo. es engorroso tener que crear una nueva reunión para continuar con la conferencia. deberian dar mas tiempo en linea, seria genial!
What problems is the product solving and how is that benefiting you?
Me permite dictar y tomar las clases desde casa, ademas de las reuniones que antes eran obligatoriamente presenciales y que ahora solo debo seguir un enlace de zoom desde mi comodo sofa.


    Writing and Editing

Interactive, engaging, convenient, and pleasant

  • June 04, 2022
  • Review verified by G2

What do you like best about the product?
What's most beneficial about Zoom is that it allows people to meet online with convenience. You can even mute when there's a knock on your door, and you can see whoever you're in a group with too.
What do you dislike about the product?
A downside of Zoom is that you can get stuck not knowing what to do if the audio isn't coming through. Simply put, a tutorial from Zoom to be available upon installation would easily fix all that.
What problems is the product solving and how is that benefiting you?
It's solving the problem of how to meet up with people for those that had been seeking a way. It's simplifying things too because while Google Meets are nice, Zoom seems to have many features. The design of Zoom is benefitting me because it's orderly, fixed, and catches my attention in a way where the design feels perfect. I don't see it and feel like, "Oh wow, what's all this and how on Earth will I figure out how to make my way around this platform?" It's not confusing to an extent where I'd be lost the entire time. Of course, that doesn't mean it's the same for everyone because there are many factors to consider including old age changing the mind to not be able to do as much as before. Maybe there could be a Zoom Seniors and other apps in the future for older people that could use it.
Recommendations to others considering the product:
Make sure to have at least a little experience using online meetings including with video because you may need it.


    samiha k.

Zoom made it all possible!

  • June 02, 2022
  • Review verified by G2

What do you like best about the product?
I could connect with all my teammates while working from home due to COVID. As I was a project manager and coach I needed to contact and perform virtual visits at that time.
What do you dislike about the product?
Okay, personally I didn't dislike Zoom. But some of my colleagues find it difficult to join with a browser and they downloaded the app but it seems it is not that mobile device friendly.
What problems is the product solving and how is that benefiting you?
Working from the home of course and communication is on just because of zoom. Even we are having our international seminars via Zoom which is awesome. I really feel relieved.


    Rokan H.

Zoom - Meetings on the web

  • June 01, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, very good stability on low connection internet, Great for video conferencing. From the time of the pandemic to till date doing office meetings, and client meetings it works well.
What do you dislike about the product?
There are multiple points that I hated using it. 1. While if you are using the free version or your client who doesn't have a subscription to Zoom arranged a meeting over Zoom it has a time limit of 40 minutes and after 40 minutes it disconnects. Probably it's a business policy but for 1-2 meetings for the free users, they could have been allowing a minimum of 60 minutes. 2. Zoom should allow its user to have small packages, like pay per use or 5-10 meeting packages like that. Purchasing monthly and annual subscription is a bit expensive for small business firms.
What problems is the product solving and how is that benefiting you?
Zoom is the best tool for video conferences and meetings. Its sharing and whiteboard features are wonderful and solve all the common office conferences and meetings on the web. It's easily accessible from all devices. I can easily arrange meetings from mobile and conduct the meeting on the same.


    Mukundan M.

Best vedio Conferencing Application in market

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
I will use zoom application for both official and have used zoom application for personal use also it is one of the beast application to use in the market because there will be no buffering while using the application even when the internet speed is less. It will also provide the recording option where we can record the information part of the vedio and can see it later when it is Required.
What do you dislike about the product?
When we face issues it is a bit difficult to report the issue because zoom provides only paid customer support option. Hence if we face any issues we have to take the paid customer option to report the issue.
What problems is the product solving and how is that benefiting you?
With Zoom application we can attend the official meetings in the office without any issues. It has been made very easy to use the application in both mobile and the Laptop. If we want add another person we can add him by providing the meeting link to him easily.


    Tuğba S.

Zoom is a good platform to hold meetings online

  • May 31, 2022
  • Review verified by G2

What do you like best about the product?
Having break-out rooms where you can discuss with small groups within large groups makes it effective.
What do you dislike about the product?
When using zoom from its application on the phone, we can only see the video or name of the person speaking next to the shared screen, it is not enough for only one person to appear.
What problems is the product solving and how is that benefiting you?
It makes possible meetings that are difficult to do face-to-face but need to be held simultaneously. There is no need to go to another country and city by spending days for a single meeting.
Recommendations to others considering the product:
I think zoom is an easy platform to use and you can save by using zoom.