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Zoom

Zoom Video Communications, Inc. | 1

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External reviews

9,997 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Verified User in Retail

Zoom: An awesome app

  • May 16, 2022
  • Review verified by G2

What do you like best about the product?
Zoom has been a life saver during the pandemic, as it allowed business to carry on their business and planning. It is fantastic and easy to use for meetings, classes, mini seminars. It works excellently for businesses of any size and has a variety of packages to choose from. Easy access for everyone, even for people who are not very tech savvy. Love the fact that when you want to schedule the meeting, Zoom generates the meeting ID automatically.
What do you dislike about the product?
I don't have any particular problem with Zoom, but using it through a mobile, it might sometimes be a bit tricky in locating the buttons.
Maybe making the button options on tablets and mobile devices more visible, would be a good thing.
What problems is the product solving and how is that benefiting you?
It makes meetings and seminars far easier to schedule and plan, especially when there are many people involved. Lifesaver during the pandemic, since it provided the means to keep things done.


    Faysal I.

Extraordinary method for having position gatherings

  • May 15, 2022
  • Review provided by G2

What do you like best about the product?
*kill distances between at least two entertainers associated with our tasks
*set aside cash for our organization and time for the workers
*a simple method for making gatherings and permitting many individuals to take part
*Truly simple to utilize
What do you dislike about the product?
Perhaps enabling the choice in concluding who keeps on the fundamental screen when different individuals are associated with the zoom meeting
What problems is the product solving and how is that benefiting you?
I'd been involving Zoom for a long time to meet and converse with our accomplices from the US and the Middle East as well as free and impermanent workers for hire we enlist for specialty work. Be that as it may, because of COVID and the worldwide lockdown, voyaging anyplace was limited and we needed to depend on telecommuting, which could never have been made conceivable without Zoom causing issues because the distance appeared to be minor. Setting it up as fast as everything that was required was a speedy Google login for clients to make accounts, after which we could import contacts from Gmail and Skype to Zoom. We had the option to get everything rolling with our gatherings quickly right away or miss any cutoff times for projects. Zoom is extremely lightweight so we're ready to leave it on behind the scenes while working and settle on decisions or gathering gatherings depending on the situation at whatever point we want to talk about thoughts and find answers for any bugs that emerge. In correspondence to the side, the cooperative devices help hugely in finishing undertakings and passing data to unfamiliar project workers. Screen sharing aids enormously in sharing data that is private and pertinent to projects. While Zoom is as yet getting embraced around the world, it offers a simple method for signing in for clients who are unfamiliar with it through Google, which is extremely secure and permits a single tick joining of gatherings regardless of whether you're not an earlier client. Zoom has more protection choices and the necessary resources to guarantee the most extreme security in the gathering rooms, particularly because of the recent fad of individuals breaking into meeting rooms without approval in different applications. You can empower the sitting area on the off chance that you're the host so no one but you can allow the members to join the gathering in the wake of screening them. This enormously helps in guaranteeing there's no information burglary and secure conversations of any secret data, which our association esteems extraordinarily.


    Faith N.

Zoom is a very simple yet effective video conferencing platform.

  • May 15, 2022
  • Review verified by G2

What do you like best about the product?
I love the fact that Zoom is for everyone. Teachers can use the platform. Presenters can use the platform. There are tools that can help each user carry out roles effectively. I absolutely love the blur function.
What do you dislike about the product?
There isn't anything about Zoom that I dislike. I do think that the backgrounds could be better.
What problems is the product solving and how is that benefiting you?
Some of the problems that I am solving with Zoom is being about to reach large groups of people safely in the middle of this pandemic. I love the fact that I can take Zoom everywhere with me.


    Stephen B.

Zoom always works for me

  • May 12, 2022
  • Review provided by G2

What do you like best about the product?
I like that many people nowadays in the business world use Zoom. It's a dependable platform to use that most people won't have a problem logging into and using. About the features, Zoom generally has great video quality and interactive options like polling, chatting, and other extended features. Zoom is an excellent platform for full discussions and online meetings. Getting connected to meetings is as easy as anything with Zoom.
What do you dislike about the product?
There are some odd screen view options within Zoom. Many apps nowadays, not just meeting apps, but lots of visual-based apps tend to try to adopt smart display options that will read what users are doing and give them what they consider to be the best experience based on that. I just find that it is sometimes off with some software, and I think some of the Zoom screen modes can be off as well.
What problems is the product solving and how is that benefiting you?
I have generally had an awesome experience using Zoom. Almost all of my calls are highly productive and I feel there are never any technical issues that will hold the meeting down. Almost everyone can sign into the meetings without any problem. We can interact with each other and use the tools without having to spend a ton of time figuring out how to use them. We can screen share and do all of the typical meeting activities within Zoom.


    Akash S.

Review of zoom meeting app

  • May 12, 2022
  • Review verified by G2

What do you like best about the product?
The best thing i like about zoom is its collaboration, screen sharing, screen recording. And we can create multiple room as per the requirement of our organization. Zoom also support large webinar 300,400 participants can join at the same time.
What do you dislike about the product?
Sometimes zoom app automatically close the meeting ,like after a specific time period your meeting will be end. And it will show "your meeting has been ended bu host" . Then you will be automatically go to main room , and again you have to join back to your specific room.
What problems is the product solving and how is that benefiting you?
It's a very good app to connect with the people in the organisation. Where you can resolve queries of customer and guide them by sharing their screen and give proper solution.
Recommendations to others considering the product:
You will get plenty of new features by using zoom, like screen sharinf, scheduling of meetings monthly wise or weekly wise


    Meghna P.

User friendly for meetings

  • May 11, 2022
  • Review verified by G2

What do you like best about the product?
Zoom's ease of use is my favorite aspect of the software. Its initial implementation was quick and we were able to get started with meetings quite immediately. We initially needed a strong platform through which we could have meetings with our partners and contractors living outside of our country or far from our HQ. Zoom filled the bill, through which we could host meetings virtually and connect with people for meetings, long or short. As a sharing platform, it's perfect for our needs, which are primarily screen share and data transfer, which we can perform confidentially among the participants in the room. These were our primary reasons to use Zoom until the pandemic hit, after which our dependence continued to grow while working from home. While it's excellent that we can have meetings as needed, Zoom also permits meetings to be scheduled and sends invitations with the time and other details to any of the participants you wish to invite, either from your contacts or through their email. We can also download the add-on Zoom has for Skype to invite people from Skype to our Zoom meetings, combining sessions from both platforms conveniently.

It's also worth mentioning Zoom is cross-platform for meetings, calls, discussions, file sharing, screen sharing, and more. You can multitask easily on the application window when you're in the middle of a meeting with available tools like sharing any window that's running on your computer that you may want to collaborate or discuss with your colleagues. During meetings or discussions, you can go to the Whiteboards tab to open the whiteboard for making notes, free-hand drawing, and pasting images. The whiteboard works just as well as any image editor, allowing you to copy and paste images from your clipboard, on which you can annotate and make edits. At any point, you can save the whiteboard and it'll be stored on your client. You can share your whiteboard with the participants from the meeting or anyone you have as a contact. You can also receive whiteboards from other users, which Zoom will display in a separate tab for you to categorize them better.
What do you dislike about the product?
Zoom needs to have a more browser-friendly web application that users can use to access all the features, similar to Skype.
What problems is the product solving and how is that benefiting you?
I'd been using Zoom for many years to meet and talk with our partners from the US and the Middle East as well as independent and temporary contractors we hire for niche work. But due to COVID and the global lockdown, traveling anywhere was restricted and we had to resort to working from home, which couldn't have been made possible without Zoom making issues as a result of the distance seem trivial. Setting it up was quick as all that was needed was a quick Google login for users to create accounts, after which we could import contacts from Gmail and Skype to Zoom. We were able to get started with our meetings immediately without any delay or missing any deadlines for projects. Zoom is very lightweight so we're able to leave it on in the background while working and make calls or group meetings as needed whenever we need to discuss ideas and find solutions to any bugs that arise. Communication aside, the collaborative tools help immensely in completing projects and passing information to foreign contractors. Screen sharing helps greatly in sharing information that is confidential and relevant to projects. While Zoom is still getting adopted worldwide, it offers easy means of logging in for users who are new to it via Google, which is very secure and allows one-click joining of meetings even if you're not a prior user. Zoom has more privacy options and the means to ensure utmost security in the meeting rooms, especially due to the new trend of people breaking into meeting rooms without authorization in other applications. You can enable the waiting room if you're the host so that only you can let the participants join the meeting after vetting them. This greatly helps in ensuring there's no data theft and secure discussions of any confidential information, which our organization values greatly.
Recommendations to others considering the product:
For having meetings with people from varying locations, Zoom is excellent and well-organized. Even though it has plans for companies and teams of varying sizes, it's free from the get-go, so you can use it for as long as you want before you figure out what your secondary needs are going to be besides video calling and then upgrade your account from there. But for meetings, file sharing, screen sharing, and whiteboard, you can use Zoom for no cost.


    Kevin I.

Zoom experience for remote work

  • May 11, 2022
  • Review verified by G2

What do you like best about the product?
The noise cancelling features are pretty good, it comes really handy when you have regular headsets with pretty basic mic. Also the backgrounds and effects are a plus, it makes meetings really fun and engaging.
What do you dislike about the product?
I think the only disadvantage is from using zoom in older pcs, or rather less powerful ones, specially with some new features as the avatar ones as it may get a bit laggy. Other than that i can't think of anything else.
What problems is the product solving and how is that benefiting you?
Practical communication in remote environments at work. Having the ability to use breakout rooms for smaller discussions, while also being able to record important meetings and webinars so knowledge shared can be expanded to the rest of the organization.
Recommendations to others considering the product:
The basic plan allows for 40 min meetings when using it with more than 3 individuals, other than that for 1:1 meetings is pretty useful as well.


    Christina M M.

Zoom - Solutions for all your virtual meetings

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
As a faculty member, zoom has been great host virtual class meetings. I can preset Breakout Rooms or poll questions. I also have the flexibility to change the groups during class based on attendance. I can control access to the class meeting with passwords or a waiting room; and i can control the sound of the class and mute students upon entry. There are several features to have students engage with the material and screens can easily be shared.
What do you dislike about the product?
I that zoom fatigue is real and its easy for students to disengage from class content. I wish there were a requirement to add video for all students, but i also understand the ramifications of that option.
What problems is the product solving and how is that benefiting you?
Pre-pandemic, Zoom allowed for group meetings without having to find a physical space to gather. This remains true today. Zoom allows for physical distancing while still working on projects or tasks with the same people in the virtual room.


    Dr. Judy C.

Using Zoom for Meetings

  • May 10, 2022
  • Review verified by G2

What do you like best about the product?
Zoom is easy to use. I downloaded it and set my appointments. It sets the time and date when needed and off you go!
What do you dislike about the product?
Zoom can improve its hours of usage, at least one hour per meeting. Sometimes when I use the Zoom audio and video do not work right away I have to conduct a pre-check to ensure everything is working
What problems is the product solving and how is that benefiting you?
I am using Zoom for mentoring graduate students. We meet on Sundays for one-to-one coaching. The benefits of this are good because many of the students live in many states and countries. Zoom helps to meet everyone face-to-face.
Recommendations to others considering the product:
Zoom is very useful for meetings, it is easy to use and easy to download


    Akhil Reddy R.

Zoom is the open Gate for Cozy discussion

  • May 10, 2022
  • Review verified by G2

What do you like best about the product?
The best thing , I liked about the zoom meetings are the UI and easily access the features and definitely best environment for online connectivity.I will continuing the use of zoom.
What do you dislike about the product?
I don't know, I didn't find the any bad stuff about the zoom meetings the only part of this meeting. Somewhere I am loosing some privacy of the users and data leakage.
What problems is the product solving and how is that benefiting you?
I mainly realized while I am using the zoom meetings are the host and making all the users to share your screen and give the suggestions would be greatful. That's beautiful.
Recommendations to others considering the product:
Prevent the data leakage and make more privacy.