Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Daniela L.

One of the best video conferencing softwares

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
I have been using Zoom since 2020, mainly for virtual college clases and team projects. I have to say I like how intuitive this program is; the first days I had to use this, it was easy to find the options for camera, microphone, and screen sharing. I like that you can see the chatbox and meeting participants simultaneously. This last aspect doesn't happen in Google Meets, which my company uses for virtual work. I also like that it warns you if your connection is unstable because of my slow internet.
What do you dislike about the product?
The only thing I dislike about this program is that if you accidentally turn on your microphone, Zoom doesn't show you a message about this. Other video conferencing software warns you if your microphone is on but sharing background noises and not your voice.
What problems is the product solving and how is that benefiting you?
The main problem Zoom solved for me was the virtual meetings I had to run due to the Pandemic. This program keeps being very useful for this reason. I like virtual meetings rather than in-person ones. That is why my college and business performance increased, and Zoom was part of it.


    Susan W.

Have Used Zoom For Years - Solid Platform

  • February 22, 2022
  • Review provided by G2

What do you like best about the product?
Showing if they are hot in responding, answering.
What do you dislike about the product?
I do not have any issues, use it many times a day.
What problems is the product solving and how is that benefiting you?
I am able to count on Zoom and set up meetings and I'm able to decide meeting by meeting if necessary if I want a passcode for each.


    Jillian M.

Simple to Use, Effective Application

  • February 19, 2022
  • Review provided by G2

What do you like best about the product?
I like that when I click on Personal Meeting in the Zoom app, it will allow me to click on the Personal Meeting button to easily copy and paste it into Google Calendar for meetings.
What do you dislike about the product?
I dislike that it is sometimes hard to cultivate individual meeting links, in that I do not know how to do it and the product does not make it easy to figure out.
What problems is the product solving and how is that benefiting you?
It is an easy, accessible product for internal and external meetings (i.e. with clients). Nearly everyone knows how to at least get into Zoom, which has allowed my company to conduct meetings seamlessly.
Recommendations to others considering the product:
I suggest that you really experiment with the user interface before purchasing because it is challenging to find out exactly what your upcoming meetings are or where they are all scheduled in a calendar.


    Grace H.

Smooth calls, lots of options

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has a lot of features, but I pretty much just use it for its video call capabilities. It has pretty smooth video and audio quality, and it integrates with slack and Google calendars which makes it easy to send out invite links.
What do you dislike about the product?
Some of the settings are hard to find, and the default settings are kind of restrictive. For instance, I can't figure out how to allow users to copy text from the chat. If someone sends me a link or a piece of information in the chat, I've had to resort to keeping the chat open in one window and retyping what I wanted to copy in another. I also wish it integrated with Google calendar a little better. I wish that all scheduled zoom calls associated with my email would show on the zoom homepage. It seems kind of random which ones it recognizes as my meetings for the day.
What problems is the product solving and how is that benefiting you?
Zoom is the leader in video calls, so clients are familiar with getting on zoom calls. It's secure and reliable, and has lots of features like polls and reactions. I use the slack integration to start zoom calls in a message.


    Verified User in Legal Services

Effortless Communication, Limited by Meeting Duration

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
I like the ease of setting up meetings with Zoom Workplace, which I use for communication with clients, staff, and parents. The initial setup was easy, which I appreciate, and it's convenient not having to meet in person, especially during bad weather.
What do you dislike about the product?
I don't like the time limit on meetings. It seems sometimes you can be restricted on how long your meetings can be.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy for me to communicate with clients, staff, and parents without meeting in person, which is especially helpful in bad weather.


    Yahawa A.

Lots of functionality to help with the new work/school from home culture

  • February 14, 2022
  • Review provided by G2

What do you like best about the product?
I like that on top of being a video communication option for the modern world, you can also do things like present your screen, connect and control someone's screen, draw on slides, amongst many other things. It is helpful for a lot of different types of meeting formats as well as beneficial in the IT field to present and instruct users. Features like break out rooms have also been useful in many different ways. It works well on my computer, tablet, and phone which is also a good option for when one is on the go. I feel like everytime I log into zoom I discover a new feature to make life easier.
What do you dislike about the product?
Sometimes it can be very laggy, even more than google meet, which is why we tend to still use Meet for most of our general, larger meetings. While having a stronger internet connection helps, it is not always possible, and meet tends to be more stable in that field overall. Sometimes I have trouble getting my bluetooth speakers to properly connect and even when they are connected the volume seems very low no matter what I do. I feel like, as a premium user, audio should not be the main problem I am having.
What problems is the product solving and how is that benefiting you?
This product has helped with long-distance communication, maintaining social relationships, meeting for the class as well as meeting with outside vendors for work. I like all of the tools that it has for classroom use and learning. It feels intuitive and allows for a more direct experience when learning new material. Features like break out rooms have been useful in many of the classes I have taken so far as well as being useful for interviews. I have attended several webinars on zoom as well and it always goes smoothly. I am glad we are way passed the time of having to use laggy Skype for everything!


    Information Technology and Services

Zoom is a great app for business and personal use to meet!

  • February 03, 2022
  • Review provided by G2

What do you like best about the product?
Zoom makes it easy to connect with friends, family, coworkers, and more through its simple and intuitive user interface. Not only is it simple, it is also full-featured. The ability to screen share and remote control someone's computer for troubleshooting is one of my favorite features.
What do you dislike about the product?
I'm not sure there is much I dislike about Zoom. Zoom has been consistent in my time using it. I think the user interface could use an update to make it look a little more modern, but that's it.
What problems is the product solving and how is that benefiting you?
I am solving a variety of IT-related issues, and being able to control a user's computer remotely is a lifesaver. It also helps with meetings where we discuss business changes.


    Oil & Energy

Best video conference application

  • February 03, 2022
  • Review provided by G2

What do you like best about the product?
high-definition resolution with good quality of video conference
What do you dislike about the product?
If Zoom is not used properly, then any person can join that meeting without our permission
What problems is the product solving and how is that benefiting you?
conducted many meetings and very useful for my kid's online classes


    Puran S.

Most convenient and preferable video conferencing software

  • January 28, 2022
  • Review provided by G2

What do you like best about the product?
I like its the ability to make video runs smoothly while you add your desired background. It solves my many hassles as many times I will be working from home and couldn't show a nice working background of office hence I need to use virtual background that works really good on Zoom.
What do you dislike about the product?
The prices are quite high for Zoom so I need to use only a single account for my whole team of 20 members. People use it as per their requirement and sometimes it makes things weired.
What problems is the product solving and how is that benefiting you?
I'm solving the problem of connecting with the team working remotely, my field sales team, my client, collaborators, and investors as well. I'm also solving a problem of having nice really office by using virtual background. I do use Zoom for conference calls to connect with my customers by organizing a Webinar kind of thing.
Recommendations to others considering the product:
I would highly recommend using Zoom for best video conferencing experience.


    Sanjeeda S.

Zoom is the best communications platform primarily where we can chat,call and take classes.

  • January 26, 2022
  • Review provided by G2

What do you like best about the product?
1-Easy to add people to join.
2-A good platform to arrange class, conference etc.
3-Video quality is good.
What do you dislike about the product?
1-No voice chat feature.
2-If the internet speed is low, the audio quality will be poor.
3-Tough to know idle people.
What problems is the product solving and how is that benefiting you?
1-Taking classes easily.
2-Video classes are just awesome.
3-Due to pandemic we are user friendly with all zoom features