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Reviews from AWS Marketplace

3 AWS reviews

External reviews

327 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

A tool for an easy management of notifications templates

  • September 28, 2022
  • Review verified by G2

What do you like best about the product?
I suppose there are other tools for managing templates, but the "edge" for me is the ability to separate management. This way it is possible to first test the flow on a staging environment before going live on the production environment.
What do you dislike about the product?
Sometimes one might forget to sync the remote notification templates with the local notification temples. Thus, it might seem there's a bug where there isn't actually one. I guess a notification reminding the user to sync the notification could have been helpful.
In case that's not the usual drill, rather an implementation chosen at my company, then please accept my apologies :)
What problems is the product solving and how is that benefiting you?
The problem is to easily manage the distribution of a high volume of emails. In addition to distributing the emails themeselves, Twilio SendGrid Email API allows the user to manage templates for rendering the contents easily.


    Computer Software

Solid ESP, but lacking a bit on the app UI

  • September 22, 2022
  • Review provided by G2

What do you like best about the product?
We're a very large sender. Customer service has always been solid. SendGrid adapts quickly to new email technologies and standards including AMP for Email and MPP reporting.
What do you dislike about the product?
The web app does not have enough data filtering. It is not possible to see deliverability metrics by email provider for each category/camapign. Email provider stats are only available as global metrics.
What problems is the product solving and how is that benefiting you?
We're a very large sender and SendGrid is an dependable ESP.


    Antonio D.

Twillio SendGrid a Godsend

  • September 20, 2022
  • Review verified by G2

What do you like best about the product?
I use SendGrid as my primary tool for managing sending and tracking mails with all the ecommerce and WordPress sites that I run.
It's efficient, highly effective and simple to configure and work with.
What do you dislike about the product?
So far, I have yet to find anything that I truly dislike about SendGrid that I can vocally complain about. The setup with CloudFlare is a little manual and I'd say the only thing that could make it better is being able to export the values they want us to set and import them into CloudFlare or setting up an API key so that SendGrid just automatically does it.
What problems is the product solving and how is that benefiting you?
SendGrid Email API solves my problem with setting up manual SMTP services on all my servers for WordPress where I can't always even access the backend.
Using Twilio SendGrid email with WordPress SMTP plugin allows me to easily configure my mailers on all my websites that I deliver.


    zalak p.

Top email marketing service along with attractive template

  • September 19, 2022
  • Review provided by G2

What do you like best about the product?
Customer service not only resolves the issues faced on the platform but is also willing to be interested in our suggestions.
What do you dislike about the product?
Everything is awesome in terms of the Mail campaign, but I would say they need to improve UI as sometimes it's take time to understand it.
What problems is the product solving and how is that benefiting you?
bulk emails for our internal and business objectives along with attractive templates


    Information Technology and Services

Sendgrid great service & Dashboard

  • September 14, 2022
  • Review verified by G2

What do you like best about the product?
How transparently all the information flows and it's displayed on their dashboards. Also it's very nice having a way to receive metrics from it, so you can be able to integrate it with other products
What do you dislike about the product?
Warmup is a pain, but it's something needed. Sendgrid documents this very well and also provides some automation around it, but it's still a pain. Also the alerts system would be nice to have more options to customize
What problems is the product solving and how is that benefiting you?
Sending emails basically, it is a pain to have to manage this by yourself and monitor it correctly, having a robust solution for not having to deal with it is a win.


    Hasin I.

Easy to email templating engine

  • September 13, 2022
  • Review verified by G2

What do you like best about the product?
The ease of use and pre-formatted email templates
What do you dislike about the product?
The UI can be quite clunky at times, especially with autosaving content.
What problems is the product solving and how is that benefiting you?
Shipping world class emails to our customers.


    Computer Software

Avoid at all cost

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Not much. Sendgrid used to be the leader.
What do you dislike about the product?
Sendgrid now has crazy overage fees. Sendgrid's mission is to squeeze you out of every penny. Look closely at their extra fees or you'll get totally hosed for what used to be simply an smtp email service.
What problems is the product solving and how is that benefiting you?
Sendgrid gets me more credit card miles because its so expensive.


    Edil T.

It's working perfect with all it's functionalities

  • July 11, 2022
  • Review verified by G2

What do you like best about the product?
Dynamic templates on HTML let me make various multifunctional emails that accept json. I've created a super cool email with different charts and tables that are working perfectly for our needs! really recommend!
What do you dislike about the product?
It would be great to add simple JS functionalities. Need lots of testing and documentation research to reach a well-functioning email, so its advanced functionalities require lots of research
What problems is the product solving and how is that benefiting you?
We're using its automated dynamic templates and it's working perfectly! Chart & table generated by json working amazingly!
Recommendations to others considering the product:
It's not a simple platform, but if you read its documentation and start using all its potential, you will love it!


    Hospital & Health Care

Twilio SendGrid Email service is quite a reliable option

  • July 08, 2022
  • Review provided by G2

What do you like best about the product?
Twilio SendGrid Email service is quite a reliable option as one can easily integrate it as an SMTP for sending emails. SendGrid web portal also gives good options to track your emails in case they get bounced.
What do you dislike about the product?
There are many other options available but as compared to those services I don't see any major downside but there are some concerns related to their after-sales support. that might not be that responsive.
What problems is the product solving and how is that benefiting you?
It provides SMTP email cloud-based service and its API is very easy to integrate into your email sending code. It provides other cool options to track and trace emails.
Recommendations to others considering the product:
I highly recommend this service.


    Information Technology and Services

Simple and Effective SMTP Relay Service

  • May 04, 2022
  • Review verified by G2

What do you like best about the product?
SendGrid allows for SMTP relay of email from any location. After migrating to Microsoft 365, some legacy applications were unable to send email via Microsoft 365. SendGrid allows this at a very low price.
What do you dislike about the product?
I have very few complaints about SendGrid, but if I had to pick something, it would be that the service doesn't easily allow for multiple users in the same organization. This is a minor issue that doesn't negatively affect my opinion of the service.
What problems is the product solving and how is that benefiting you?
SendGrid allows but Microsoft 365 and SMTP relay through servers hosted on Microsoft Azure. Our company has been able to continue using several applications that would otherwise need to be replaced without the services that SendGrid provides.
Recommendations to others considering the product:
Be sure to take advantage of the email tracking features.