Sold by: Twilio SendGrid
Deployed on AWS
Send transactional and marketing emails at scale with the platform that offers a 99% deliverability rate. Brands large and small use SendGrid to deliver 148+ billion emails monthly.
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Overview
Use Twilio SendGrid Email API to build transactional email communications or trigger marketing messages. Our flexible RESTful APIs integrate with AWS solutions to enable businesses to build engaging customer communications.
Email API Use Cases: Send out timely alerts and notifications - from password resets to purchase confirmations. Create targeted promotions based on triggers and segmentation. Optimize email marketing campaigns with automation and intelligence. Connect with consumers at the perfect time to influence a purchase, improving customer loyalty and lead conversions.
Features of Twilio SendGrid Email API: Distributed and reliable architecture, reliably sending over 100B emails per month at 1.9 median sendtime Flexible RESTful APIs and libraries to support in C#, Node.js, Ruby, Python, and Java. Manage and edit email templates in the UI and automatically display the latest content in your email with a simple API call. Troubleshoot easily with powerful developer tools Securely share critical data across teams Opportunistic TLS 1.2, Enforced TLS available SSL/HTTPS click tracking with microsecond redirects Two-Factor Authentication AI-powered phisherman + dedicated compliance team 24x7x365 SOC II Type 2, GDPR, and CSA compliance
For email volume exceeding 2.5m emails per month, please reach out to aws-private-offer@twilio.com for a private offer.
Highlights
- Proven email deliverability You can rely on our globally distributed, cloud-based architecture.
- Purpose-built MTA Use the MTA trusted to deliver over 100 billion emails/mo for brands like Uber.
- Time-saving features Fast troubleshooting, secure account management, and intuitive UI for data analysis.
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Essentials 50k | 50,000 emails included | $19.95 | |
Essentials 100k | 100,000 emails included | $34.95 | |
Pro 100k | 100,000 emails, 2500 email validations, and 1 dedicated IP address included | $89.95 | |
Pro 300k | 300,000 emails, 2500 email validations, and 1 dedicated IP address included | $249.00 | |
Pro 700k | 700,000 emails, 2500 email validations, and 1 dedicated IP address included | $499.00 | |
Pro 1.5M | 1,500,000 emails, 2500 email validations, and 1 dedicated IP address included | $799.00 | |
Pro 2.5M | 2,500,000 emails, 2500 email validations, and 1 dedicated IP address included | $1,099.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Additional IP address for Pro or Premier plans billed per hour | Additional IP address for Pro or Premier plans billed per hour | $0.041 |
Email Validation Tier 1 | 0 - 10K email validations (per 100) beyond package included amount | $1.00 |
Email Validation Tier 2 | 10K - 50K email validations (per 100) beyond package included amount | $0.75 |
Email Validation Tier 3 | 50K - 100K email validations (per 100) beyond package included amount | $0.60 |
Email Validation Tier 4 | 100K - 250K email validations (per 100) beyond package included amount | $0.50 |
Email Validation Tier 5 | 250K - 500K email validations (per 100) beyond package included amount | $0.35 |
Email Validation Tier 6 | 500K - 1M email validations (per 100) beyond package included amount | $0.20 |
Email Validation Tier 7 | 1M - 5M email validations (per 100) beyond package included amount | $0.12 |
Email Validation Tier 8 | 5M+ email validations (per 100) beyond package included amount | $0.08 |
mc_contacts | Blocks of 10,000 contacts for the Marketing Campaigns products; not currently available | $25.00 |
Vendor refund policy
SendGrid does not currently support refunds for AWS Customers at this time, but you can cancel at any time. For more information, please refer to: https://sendgrid.com/policies/tos/
Custom pricing options
Request a private offer to receive a custom quote.
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Vendor terms and conditions
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Twilio SendGrid
By Iterable
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Email Delivery Infrastructure
Distributed and reliable architecture capable of sending over 100 billion emails per month with 1.9 median sendtime
API Integration and Language Support
RESTful APIs with support for multiple programming languages including C#, Node.js, Ruby, Python, and Java
Email Template Management
UI-based email template management with automatic display of latest content through simple API calls
Security and Compliance
Opportunistic TLS 1.2 with enforced TLS option, SSL/HTTPS click tracking, Two-Factor Authentication, SOC II Type 2, GDPR, and CSA compliance
Threat Detection and Monitoring
AI-powered phishing detection with dedicated 24x7x365 compliance team support
Data Integration and Activation
Integrates with major data sources including AWS and modern data stack components to eliminate data silos and enable scalable data activation for high-volume use cases
Cross-Channel Campaign Orchestration
Supports natively integrated channels including web, email, SMS, and in-app messaging for coordinated customer communication across multiple touchpoints
AI-Powered Personalization Engine
Utilizes built-in artificial intelligence to optimize campaigns, automate routine tasks, and deliver individualized customer experiences based on behavioral and contextual data
Self-Service Campaign Management
Provides marketers with native tools to independently activate data, build audience segments, and design personalized customer journeys without requiring technical resources
Enterprise-Scale Architecture
Built on modern cloud technologies designed to handle communications for over 3 billion people globally with support for complex campaign orchestration and high-volume data processing
Multi-Channel Notification Delivery
Unified API for delivering notifications across push notifications, email, SMS, chat, in-app messaging, and direct messaging platforms like Slack and Facebook Messenger through a single integration point.
Visual Notification Designer
Drag-and-drop notification template builder with consistent rendering across email clients, content reusability across channels, and support for both visual design interface and JSON-based template configuration.
Intelligent Message Routing Engine
Rules-based delivery system enabling drag-and-drop channel prioritization, configurable always-send settings, and best-of channel selection to route messages to optimal notification channels.
Comprehensive Analytics and Logging
Detailed event logging and performance metrics across all channels and providers, including deliverability comparison, channel effectiveness analysis, and per-user channel tracking.
Managed Infrastructure and Scalability
Fully-managed and automated notification infrastructure platform designed to handle development, scaling, and management of notifications with reduced resource requirements.
Standard contract
No
No
Customer reviews
Nikita V.
Solid, Scalable API Connectivity—But Documentation Needs Clarity
Reviewed on May 05, 2026
Review provided by G2
What do you like best about the product?
Solid and scalable API connectivity tool.
What do you dislike about the product?
FAQ and documentation is often guessing game
What problems is the product solving and how is that benefiting you?
Chunk Email Campaigns automation
Cristian N.
Reliable and very fast API to run email campaigns
Reviewed on Apr 30, 2026
Review provided by G2
What do you like best about the product?
I love the SendGrid Logic Apps connectors; they make integration smooth and very easy to use. It’s also very flexible to use HTTP requests when I need dynamic templates, and the API spec documents are easy to read and very intuitive. The system performance is great: I’ve run mail campaigns via the API and they were all successful, with no timeouts or failures. The product is well priced, and even when we run out of our allowance, the cost per extra usage still feels fair.
What do you dislike about the product?
Nothing really—everything works absolutely fine.
What problems is the product solving and how is that benefiting you?
It gives me a straightforward way to run custom campaigns by using Logic Apps with a range of different triggers.
Moses L.
Scalable and Easy to Use, Reliable Email Delivery at a Fair Price
Reviewed on Apr 27, 2026
Review provided by G2
What do you like best about the product?
Twilio SendGrid is easy to use and a complete solution. I am confident in the performance and that my emails will be delivered as they should. The pricing is fair, especially for a startup. The signup process is easy and you can get up and running in no time.
What do you dislike about the product?
I wish that the marketing product was a bit more cost effective.
What problems is the product solving and how is that benefiting you?
SendGrid lets me send out both transactional and marketing emails with the confidence that they will be delivered into my customers Inboxes.
Chirag M.
Comprehensive, Compliant End-to-End Verification at Competitive Pricing
Reviewed on Apr 26, 2026
Review provided by G2
What do you like best about the product?
A comprehensive platform with strong compliance support, competitive pricing, and an end-to-end verification solution.
What do you dislike about the product?
The cost is high compared to other platforms, especially if you use the Verify product.
What problems is the product solving and how is that benefiting you?
A one-stop platform that lets you launch your brand and campaigns across both email and SMS.
Joel C.
Sengrip Makes Email Status Tracking Easy
Reviewed on Apr 21, 2026
Review provided by G2
What do you like best about the product?
its very friendly use. Sengrip helps a lot to know the email status
What do you dislike about the product?
Nothing so far. it has been very good overall
What problems is the product solving and how is that benefiting you?
know when emails are being sent or blocked