External reviews
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Twilio Review
What do you like best about the product?
Ability to send bulk number of sms using SMTP.
What do you dislike about the product?
Limitation of recipients and the max limit of attachment
What problems is the product solving and how is that benefiting you?
Emails are getting delivered on time. Level of spam is very low.
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Monitoring
What do you like best about the product?
Trace of each email sent and communicated.
What do you dislike about the product?
Limited information shared to understanding the communication sent out.
What problems is the product solving and how is that benefiting you?
Able to trace the date when the communication was sent out and the time stamp of when it was retrieved by the recipient.
Transparency is the key
What do you like best about the product?
SendGrid makes my life so much easier! I use it nearly daily in my capacity as a technical support specialist, and email issues are not uncommon. SendGrid not only makes the whole emailing setup and process seamless and easily integrates with all of our software, but also provides huge transparency and reporting into all of its functions. It's Integration guide is also quite comprehensive and really helps with the initial setup.
What do you dislike about the product?
I would definitely expand the "knowledge base" and the integration guide to be more detailed and answer niche questions
What problems is the product solving and how is that benefiting you?
Personally, I don't use much of its setup functions, but extensively make use of its reporting functions - the activity section. It provides exceptional visibility into email deliverability and any issues/errors making it really easy to troubleshoot
Does not include SSO
If you have are after SSO, do not use the reseller program. Sendgrid informed me, after I registered, that it was not available to resellers"
Reliable mass mailing Provider
What do you like best about the product?
Easy interface, customer support is top-notch.
What do you dislike about the product?
Not possible to speak to someone with paid account.
What problems is the product solving and how is that benefiting you?
Mass emails
great mass email server provider
What do you like best about the product?
Ease of Use Ease of Implementation Frequency of Use Number of Features Ease of Integration
What do you dislike about the product?
Customer Support
very poor web page design very bland
very poor web page design very bland
What problems is the product solving and how is that benefiting you?
not haveing our domian flagged
good api to add to apollo
What do you like best about the product?
best avilable marketing email api integration out there
What do you dislike about the product?
nothing so far it have vbenn working amazing
What problems is the product solving and how is that benefiting you?
preserving our email deleiverblity and repuation
sengrid review
What do you like best about the product?
that it connects with apollo and hubspot and keep track of every email sent and montior it
What do you dislike about the product?
there are no downsides its realy fast and east to implment
What problems is the product solving and how is that benefiting you?
maintain repuation and track active emails campahins
Good api to handle email as a channel and metrics
What do you like best about the product?
The detailed analysis of email metrics along with domain reputation can be Checked
What do you dislike about the product?
For all the domains, we need to separately add webhooks in event webhooks. Can be 1 backend to add apis in all domains at once. Also, inbox placement rate of domain can be included
What problems is the product solving and how is that benefiting you?
Detailed day-wise analysis of email metrics such as delivered, clicked etc
Hard to say. Deliverability is good. Set up is not easy. They are stringent to sending emails.
What do you like best about the product?
Deliverability is good. High open and click rates.
What do you dislike about the product?
Integration is not easy. Customer service is so so. They are stringent on who you are sending to and how you send.
What problems is the product solving and how is that benefiting you?
Beats manually sending emails. I think deliverability is best of all email services that I have used like mailgun. Better than Gmail for sure.
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