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Moving from sendgrid legacy to new subscription

  • By Sendgrid
  • on 03/15/2024

Bought a new subscription from AWS marketplace but was never able to setup/configure the new subscription. The "click here to setup your account" always failed on the sso login, and nobody was able to resolve this. Ended up buying a new subscription from outside AWS marketplace and migrating all our templates etc.


  • By Twilio SendGrid
  • on 05/01/2024

We are very sorry to hear you ran int unintended challenges here. We recently updated our offering to include SSO in an effort to reduce friction here. It sounds like you have found a path forward. If need be, please don't hesitate to reach out to our support team.