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    Listing Thumbnail

    Esper Device Management for Quick Service Restaurants

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    Sold by: Esper 
    Esper's device management platform is a single-pane-of-glass solution to modernize how restaurants deploy, manage, and update their device fleet, such as POS terminals, KDS devices, self-ordering kiosks, digital signage, line busting tablets, and more. From flexible provisioning options to modern software deployment tools, device SDKs, APIs, and more, Esper makes it easy for restaurants to improve efficiency through automation, and increase control over their device experience.
    Listing Thumbnail

    Esper Device Management for Quick Service Restaurants

     Info
    Sold by: Esper 

    Overview

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    Esper is a single-pane-of-glass device management solution to modernize how restaurants deploy, manage, and update their device fleet, such as POS terminals, KDS devices, self-ordering kiosks, digital signage, line busting tablets, and more. Through advanced capabilities, such as remote control and debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and Seamless Provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond. Recognized as a Deloitte Fast 500 company in 2023, Esper supports some of the most innovative restaurant brands.

    Highlights

    • Enterprise-grade device management for dedicated device fleets including flexible device provisioning options at scale, secure kiosk mode and multi-app mode, and Blueprints-based device configuration so you can manage by exception
    • Remote view, control, and debug so you can efficiently troubleshoot and resolve issues from anywhere
    • Enterprise management features including SSO (OIDC & SAML) and granular RBAC

    Details

    Sold by

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Esper Device Management for Quick Service Restaurants

     Info
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Esper
    Per Device Per Year
    $48.00

    Vendor refund policy

    If Esper is unable to remedy the non-compliance, Esper may terminate the Agreement and refund to Customer any unused pre-paid Fees for the remainder of the then-current Subscription Period.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Whether you are launching a new product or migrating an existing fleet, Esper Professional Services help accelerate your time to value. Our expertise from chip to cloud can help you make the right decisions, navigate obstacles, and increase your operational efficiency. Learn more about our Support and Services offerings:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    227 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    James B.

    Best modern MDM platform

    Reviewed on Feb 03, 2025
    Review provided by G2
    What do you like best about the product?
    I love the web interface and how easy it is use. Everything just works and I don't have to think about managming my fleet of devices. We use seemless provisoning for even less of a headache. We can ship the device direcetly to a customer without ever having to open the box.
    What do you dislike about the product?
    The custom roles can be hard to navigate at times, but with enough trial and error you will get the desired result.
    What problems is the product solving and how is that benefiting you?
    With seemelss provisoning it is easier than ever for a customer to get up and running. They turn on the device, it gets all the latest version of our enterprise apps and they are ready to go within minutes. Our logistics team loves it because they no longer have to open the box if there is an app update.
    Mannix M.

    Everything with Esper is just super easy

    Reviewed on Jan 30, 2025
    Review provided by G2
    What do you like best about the product?
    Everything with Esper is just super easy, from setting up to deploying. That is what I like about this software.
    What do you dislike about the product?
    I have none so far on my current experience.
    What problems is the product solving and how is that benefiting you?
    Remote deployment of app or document to an android device
    Information Technology and Services

    Top MDM company around

    Reviewed on Jan 03, 2025
    Review provided by G2
    What do you like best about the product?
    I think their support has been top notch, and their backend has been pretty straight foward. I went through probably 15 different companies and they by far had the best back end and support. Hope to have a long relationship with this company!
    What do you dislike about the product?
    Nothing really so far. Theres a few things they were missing in the back end but theres always a way to make it work.
    What problems is the product solving and how is that benefiting you?
    Its allowing me to control the data usuage and track phones for our clients
    Nancy K.

    Esper has been a game changer for our device management! Easy to use, scalable and secure.

    Reviewed on Dec 25, 2024
    Review provided by G2
    What do you like best about the product?
    Ease of use , Scalaibilty , Security , Support .
    What do you dislike about the product?
    Limited customization options , Occcasional connectivity issues .
    What problems is the product solving and how is that benefiting you?
    Esper is solving complexity in device management, security risks, scalability issues, and time-consuming troubleshooting. It has benefited me by improving my efficiency, as it automates most tasks and increases my productivity. It has streamlined processes and enables administrators to manage devices more quickly and easily.
    Medical Devices

    Overall Review

    Reviewed on Dec 23, 2024
    Review provided by G2
    What do you like best about the product?
    Ease of working.
    UI is good.
    Never seen any kind of bug.
    What do you dislike about the product?
    We should have the option to delete queued commands. I have seen like 15-20 commands are in queue due to which the deployment gets delayed. Neither we can delete those commands nor push a fresh one.
    What problems is the product solving and how is that benefiting you?
    Right now everything seems OK except the queued commands stucking problem.
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