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    Esper Device Management for Quick Service Restaurants

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    Sold by: Esper 
    Esper's device management platform is a single-pane-of-glass solution to modernize how restaurants deploy, manage, and update their device fleet, such as POS terminals, KDS devices, self-ordering kiosks, digital signage, line busting tablets, and more. From flexible provisioning options to modern software deployment tools, device SDKs, APIs, and more, Esper makes it easy for restaurants to improve efficiency through automation, and increase control over their device experience.
    Listing Thumbnail

    Esper Device Management for Quick Service Restaurants

     Info
    Sold by: Esper 

    Overview

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    Esper is a single-pane-of-glass device management solution to modernize how restaurants deploy, manage, and update their device fleet, such as POS terminals, KDS devices, self-ordering kiosks, digital signage, line busting tablets, and more. Through advanced capabilities, such as remote control and debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and Seamless Provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond. Recognized as a Deloitte Fast 500 company in 2023, Esper supports some of the most innovative restaurant brands.

    Highlights

    • Enterprise-grade device management for dedicated device fleets including flexible device provisioning options at scale, secure kiosk mode and multi-app mode, and Blueprints-based device configuration so you can manage by exception
    • Remote view, control, and debug so you can efficiently troubleshoot and resolve issues from anywhere
    • Enterprise management features including SSO (OIDC & SAML) and granular RBAC

    Details

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Esper Device Management for Quick Service Restaurants

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Esper
    Per Device Per Year
    $48.00

    Vendor refund policy

    If Esper is unable to remedy the non-compliance, Esper may terminate the Agreement and refund to Customer any unused pre-paid Fees for the remainder of the then-current Subscription Period.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Whether you are launching a new product or migrating an existing fleet, Esper Professional Services help accelerate your time to value. Our expertise from chip to cloud can help you make the right decisions, navigate obstacles, and increase your operational efficiency. Learn more about our Support and Services offerings:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    220 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Raul R.

    Excelente plataforma

    Reviewed on Oct 30, 2024
    Review provided by G2
    What do you like best about the product?
    Completa, intuitiva , versatil, con todo lo que se necesita para control de dispositivos, facilidad de integracion.
    What do you dislike about the product?
    la rapida forma de enrollar y controlar los dispositivos.
    What problems is the product solving and how is that benefiting you?
    El uso inadecuado de los mobiles, para el ocio.
    Computer & Network Security

    Implementation Review

    Reviewed on Oct 28, 2024
    Review provided by G2
    What do you like best about the product?
    1) Easy to configure blueprints
    2) Easy to Deploy
    3) Professional Onboarding
    4) Pricing is very competative
    5) Excellent configuration options - Covers pretty much everything
    What do you dislike about the product?
    1) A few bugs in the portal. IE. Main map doesn't show all devices and their locations correctly
    2) Support and account manager can be slow to respond
    3) Better reporting
    4) No extra MS Licenses and No Google Workspace Licenses Required
    What problems is the product solving and how is that benefiting you?
    Keeping employees on task with company phones and devices. Location of lost devices.
    carolina f.

    Very helpful

    Reviewed on Oct 15, 2024
    Review provided by G2
    What do you like best about the product?
    How convient it is to find devices and to use
    What do you dislike about the product?
    Nothing at the moment that I dislike right now.
    What problems is the product solving and how is that benefiting you?
    Helping me monitor devices health status
    Wholesale

    Excellent Android MDM

    Reviewed on Oct 14, 2024
    Review provided by G2
    What do you like best about the product?
    Easy provisioning with QR codes. Great software managementbility with remote screen viewing. Easy to deploy to multiple devices at once. We use it daily to monitor and troubleshoot our devices.
    What do you dislike about the product?
    Mobile app for management use would be handy to check in on devices.
    What problems is the product solving and how is that benefiting you?
    We switched to a android tablet based timeclock solution and needed a way to lockdown the tablets to only run the timeclock app while also giving us the ability to remotely troubleshoot and update the devices. Esper has been instrumental in our ability to deploy the tablets quickly in a repeatable manner.
    Higher Education

    Decent product if you are looking for Android only mdm

    Reviewed on Oct 10, 2024
    Review provided by G2
    What do you like best about the product?
    Clutter free product. They are not trying to be jack of all trades and master of none.
    What do you dislike about the product?
    Single platform solution. It should evolve to support multi-os capabilities.
    What problems is the product solving and how is that benefiting you?
    Ease of managing kiosk devices that I have
    View all reviews