Overview
Product video
Esper is a single-pane-of-glass device management solution to modernize how restaurants deploy, manage, and update their device fleet, such as POS terminals, KDS devices, self-ordering kiosks, digital signage, line busting tablets, and more. Through advanced capabilities, such as remote control and debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and Seamless Provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond. Recognized as a Deloitte Fast 500 company in 2023, Esper supports some of the most innovative restaurant brands.
Highlights
- Enterprise-grade device management for dedicated device fleets including flexible device provisioning options at scale, secure kiosk mode and multi-app mode, and Blueprints-based device configuration so you can manage by exception
- Remote view, control, and debug so you can efficiently troubleshoot and resolve issues from anywhere
- Enterprise management features including SSO (OIDC & SAML) and granular RBAC
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Esper | Per Device Per Year | $48.00 |
Vendor refund policy
If Esper is unable to remedy the non-compliance, Esper may terminate the Agreement and refund to Customer any unused pre-paid Fees for the remainder of the then-current Subscription Period.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Whether you are launching a new product or migrating an existing fleet, Esper Professional Services help accelerate your time to value. Our expertise from chip to cloud can help you make the right decisions, navigate obstacles, and increase your operational efficiency. Learn more about our Support and Services offerings:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
key to our device management strategy in 2024 / 2015
customer support - especially 1 on 1 with Sudeep
used daily by CX and PMs
APi is great to work with ( integration)
easy to deploy new devices ( implementation)
the reporting module is inaccurate ( time delays)
unable to move groups
Great software to manage over groups of devices
Good Experience with Esper
Excellent platform
Implementation Review
2) Easy to Deploy
3) Professional Onboarding
4) Pricing is very competative
5) Excellent configuration options - Covers pretty much everything
2) Support and account manager can be slow to respond
3) Better reporting
4) No extra MS Licenses and No Google Workspace Licenses Required