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    Notion

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    Notion is a Connected Workspace. It's where modern teams create and share docs, take notes, manage projects, and organize knowledge - all in one place. Millions love Notion because it makes them more productive and their teams more aligned, all while driving down costs by consolidating tools. Unlike legacy suites or specialized tools, a Notion workspace is seamlessly integrated, infinitely flexible to the way you work, and beautifully easy to use.

    Ratings and reviews

    4.6
    10036 ratings
    7 AWS reviews
    |
    10029 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (10036)
    Andrew B.

    Flexible tool great for building out FAQs and knowledgebases

    Reviewed on May 31, 2026
    Review provided by G2
    What do you like best about the product?
    I like how modular it is for organizing data. You have the flexibility to change how the data is organized and presented at any point within your project. It's flexible to adapt to your project needs as it grows.
    What do you dislike about the product?
    I did not find it as easy to use as project management with teams for task assignment and organization as other project management platforms. For a repository, great, for scheduling and delegation, not as intuitive or streamlined.
    What problems is the product solving and how is that benefiting you?
    If you are looking to really plan out a project such as an involved website with lots of links to resources and include the information for each resource, Notion is a good choice.
    Zoe I-Lin L.

    Feature-Rich and Easy to Use, with Great Integrations and Performance

    Reviewed on May 31, 2026
    Review provided by G2
    What do you like best about the product?
    It offers a comprehensive set of features and can integrate with other business tools like Slack and other CRMs. On top of that, it’s easy to use and straightforward to navigate. The speed to spin up a database on Notion and link it to pages is great so I'd say great performance rate. Pricing is pretty reasonable for a sole trader servicing the clients. We have not used support yet but there are plenty of resources and support is there anyway to help if we need. Notion bot is great - used it a few times and it does provide great insight on ideas we have
    What do you dislike about the product?
    Perhaps the UI can be easier to nevigate - especially the table format.
    What problems is the product solving and how is that benefiting you?
    Notion is a tool with comprehensive features that help small business/sole trader like us to document, project manage and execute business ideas and the ability to integrate with many other tools are really cool
    Computer Software

    Easy-to-Use AI Document Repository That Replaces Salesforce

    Reviewed on May 30, 2026
    Review provided by G2
    What do you like best about the product?
    Being able to replace Salesforce with an easy-to-use document repository that already has AI built into it.
    What do you dislike about the product?
    I haven’t personally run into performance lag with a large database, but it’s something I’ve seen and heard about. That’s why I’m curious how scalable it will be once we grow past a certain point.
    What problems is the product solving and how is that benefiting you?
    I wanted to get rid of a clunky and overpriced Salesforce/CRM.
    Ivan R.

    Simple Interface and Easy Notion Site Publishing

    Reviewed on May 30, 2026
    Review provided by G2
    What do you like best about the product?
    The simple interface, amd the ability to publish Notion sites.
    What do you dislike about the product?
    The learning curve is steep, and the design options are limited.
    What problems is the product solving and how is that benefiting you?
    Organization. I’ve built a database of all the jobs available in my niche, and information about them. Second-brain.
    Computer Software

    Intuitive Document Structuring with a Strong, Agent-Readable Layer

    Reviewed on May 29, 2026
    Review provided by G2
    What do you like best about the product?
    Ease of structuring documents and folder paths. Makes it so intuitive to do so. Also really like the Agentic layer, and how readable it is to agents.
    What do you dislike about the product?
    Limited ability to format the visualization of tables i.e. center text, add special characters, etc
    What problems is the product solving and how is that benefiting you?
    Structuring internal policy documents for ease of collaboration, alignment and internal enablement
    Mark E.

    Notion Makes Data Gathering and Document Writing Effortless

    Reviewed on May 29, 2026
    Review provided by G2
    What do you like best about the product?
    Data gathering, brain storming, colibaration, and having an AI agent to help write emails and important company documents are just a short list of what I like about notion
    What do you dislike about the product?
    I think the interface of chatGPT and notion sometimes is difficult and I can loose some of my thoughts I wrote down looking to get input from chat.
    What problems is the product solving and how is that benefiting you?
    The #1 biggest solution I'm getting daily is putting together professional emails to customers.
    Luc M.

    All in one tool

    Reviewed on May 29, 2026
    Review provided by G2
    What do you like best about the product?
    I can just centralize absolutely everything in Notion: project management, internal documentation, external forms, CRM, and so much more.
    We've been using Notion Agents to use Notion directly from Slack
    What do you dislike about the product?
    As Notion is a big sandbox, it can quickly get messy. Also the role management is simple but not ideal all the time.
    What problems is the product solving and how is that benefiting you?
    Centralizing everything in one place. Thanks to Notion we avoid having 20 different SaaS for our daily tasks.
    Micah M.

    Notion’s Performance and Integrations Shine

    Reviewed on May 29, 2026
    Review provided by G2
    What do you like best about the product?
    The biggest upside of using Notion is its performance and its integrations.
    What do you dislike about the product?
    I do not have any downsides to Notion at the moment
    What problems is the product solving and how is that benefiting you?
    It helps me keep track of the items I need for my day-to-day work life.
    Financial Services

    Endless Possibilities Within the System

    Reviewed on May 29, 2026
    Review provided by G2
    What do you like best about the product?
    Endless possibilities for what can be done within the system
    What do you dislike about the product?
    Could do with prompt suggestion for building agents
    What problems is the product solving and how is that benefiting you?
    Business operating from home
    Bianca S.

    Easy to Use and Intuitive: A Complete System

    Reviewed on May 29, 2026
    Review provided by G2
    What do you like best about the product?
    The whole system, as it is easy to use and intuitive.
    What do you dislike about the product?
    Initially the designer, very clear, but I have no complaints about the site itself.
    What problems is the product solving and how is that benefiting you?
    Planning, and artificial intelligence.