Meltwater Suite (UK)
MeltwaterReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,354 reviews
from
External reviews are not included in the AWS star rating for the product.
The premier product for digital media success
What do you like best about the product?
Top of the line support team, custom dashboards, surround sound level media monitoring. New product additions and updates every month. The team helps with onboarding and integration, until the tool is essential to your every day process.
What do you dislike about the product?
Cumbersome to operate, can become quickly bloated. Requires complete strategy to deliver needed results.
What problems is the product solving and how is that benefiting you?
- Social media planning, publishing, monitoring, and analysis
- Brand risk and management
- Competitive landscape analysis
- Brand risk and management
- Competitive landscape analysis
The best service to search keywords or tendencies in media outlets
What do you like best about the product?
It is a very intuitive platform that delivers results quickly.
What do you dislike about the product?
I consider that the AV of the news is a bit inflated.
What problems is the product solving and how is that benefiting you?
When a crisis happens and I am asked for media impacts, Meltwater provides me with a report on the situation around the world with detailed data.
Meltwater is an awesome tool and the staff is amazing
What do you like best about the product?
How easy it is to navigate the site and the support from the staff
What do you dislike about the product?
I can't really think of a downside to Meltwater
What problems is the product solving and how is that benefiting you?
We are able to better provide for our clients
Easy to use, great account team
What do you like best about the product?
The comprehensiveness of the platform, ease to use and account team
What do you dislike about the product?
The community engagement side can be a little confusing at first
What problems is the product solving and how is that benefiting you?
PR outreach; reporting; community management
Great!
What do you like best about the product?
very great for insights and quick research
What do you dislike about the product?
sometimes info is not available and manual searches are required
What problems is the product solving and how is that benefiting you?
getting insights
Meltwater Review
What do you like best about the product?
I really like how easy it is to pitch to people in the industry.
What do you dislike about the product?
I feel like there are a couple of things MW can do better at. They should have a function where we can follow-up on the original email we sent out to the editor, this makes it easier to send and follow-up on our end.
What problems is the product solving and how is that benefiting you?
reaching and searching for media.
An Advanced Platform for PR Pros
What do you like best about the product?
I love the modern look of Meltwater, the ease of use, and the multitude of advanced tools such as AI that are available within Meltwater.
What do you dislike about the product?
At first, the interface was a bit overwhelming and hard to navigate but its gotten easier as ive gotten more familiar with the platform.
What problems is the product solving and how is that benefiting you?
Helping sort through the clutter of modern media and find relevant articles and writers.
Excellent tool for media monitoring and analysis
What do you like best about the product?
I've been using Meltwater for nearly four years now, and I've been able to generate great insights for my clients. It delivers useful stats about recent news developments, and the graphs it generates in the dashboard are a great template to include in campaign reports.
What do you dislike about the product?
It would be nice to have the option to amend the 'previous period' section when generating graphs to have a clearer comparison to the time period of the current search query.
What problems is the product solving and how is that benefiting you?
It's helping generate insights to answer client queries before they ask them. So, it helps us be more proactive.
A very useful tool for media work!
What do you like best about the product?
Meltwater is an excellent software for media monitoring, creating media lists and media outreach. It offers many excellent and easy to use tools, including the searches, the contact database, etc. I love the fact that it's a very exhaustive product, and you can use just a couple of them or really dig into advanced tools like creating a newsletter or dashboards to evaluate your impacts. Customer support is also the best! They answer super fast, the service is tailored to your needs, and they always solve your problems & questions!
What do you dislike about the product?
I think Meltwater could improve its ability to evaluate qualitative impacts and not just quantitative. For exemple right now the "sentiment" tool doesn't work for Greenpeace (it's almost never able to evaluate the right sentiment - it's just saying most of the results are negative because well.. climate change is negative). In the same kind of vibe, I would also love to be able to do comparative qualitative analyses with Meltwater, for example by setting up a certain widget in a dashboard, I would be able to evaluate the evolution of the media coverage between X and Z year on a specific topic from the sentiment angle, but also evolution of the wording used to talk abt this specific topic, etc.
What problems is the product solving and how is that benefiting you?
It's a very strong tool for media review and it's making me gain a lot of time everyday!
It's an excellent and easy to use tool for reaching out to media lists, and again it's making me save a lot of time and also making our outreach super efficient, and I love the fact that I can analyze the rate of opening, who's opening, clicking, etc.
It's an excellent and easy to use tool for reaching out to media lists, and again it's making me save a lot of time and also making our outreach super efficient, and I love the fact that I can analyze the rate of opening, who's opening, clicking, etc.
Staff Initiative Works Well
What do you like best about the product?
The Meltwater staff consistently work to help our marketing department meet our goals. They check in to see what sort of issues we are having and how the Meltwater tools can help. For example, we are getting a legislative report daily since it's that season in our state. This comes to my email daily, and I can review it there or click into the site and see more detail.
What do you dislike about the product?
The only dislike is the cost, but at this point it's worth it to our organization.
What problems is the product solving and how is that benefiting you?
Helping demonstrate value to important stakeholders.
showing 231 - 240