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    Meltwater Suite (UK)

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    Sold by: Meltwater 
    Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
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    Overview

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    Meltwater provides an innovative end-to-end suite of solutions that harnesses media social and consumer data and transforms it into insight your business can act on. Our suite analyzes over 1 billion pieces of content each day on top of this we run nearly 15 billion AI enrichments per day to get a more comprehensive picture of whats happening and reveal vital insights that can give your business the competitive edge it needs earlier. Meltwaters suite empowers PR Social Marketing and Research Professionals to be insight pros spanning multiple use cases across media social consumer influencer and sales intelligence.

    With 27K global customers 50 offices across six continents and 2300 employees, Meltwater is the industry partner of choice for global brands across all industries who want to make an impact.

    What we offer

    Media Intelligence Monitor your brand to and build your share of voice authentically understand the market manage brand crises and more. Media Relations Reach key journalists forge long lasting media relationships and unlock new promotional opportunities. Social Listening & Analytics Capture the mentions that matter uncover the insights youve been missing and explore trends. Social Media Management Engage with customers and create bespoke social experiences. Consumer Intelligence Segment audiences based on behaviors attitudes influences and more. Influencer Marketing Convert top creators into long term partners streamlining tasks for impactful results that amplify your brand. Sales Intelligence Optimize your prospecting strategy achieve higher conversions reduce churn and encourage customer loyalty. Data and API Integration Plug social and media intelligence into your business. Meltwaters API and Data Integration empowers to unify your data and centralize your reporting.

    With Meltwaters PR and Communications suite you can:

    Capture opportunities and minimize threats by proactively monitoring news social media and other media types to stay ahead of trends and potential issues.

    Engage authentically by centralizing media outreach to discover research and connect with journalists building meaningful press relationships.

    Inform and influence key stakeholders by creating compelling newsletters and briefings to keep stakeholders employees and community members effectively informed.

    Demonstrate impact and prove value by showcasing metrics like AVE share of voice and sentiment with dynamic dashboards and detailed reports.

    Integrate these key capabilities to transform how you manage PR and media relations making your efforts more strategic efficient and impactful.

    With Meltwaters Marketing suite you can

    Get closer to your customers in real-time Benchmark brand performance and Improve targeting and audience engagement Partner with activate manage and measure the right influencers who perform and align with your brand and what it stands for Connect with your audience and grow your brand whilst being on top of industry trends to create messaging and content that resonates Use consistent KPIs to track campaigns and understand customer feedback to improve operations

    With Meltwaters Marketing suite you can:

    Gain a 360 degree view of consumer and market intelligence whilst benchmarking the competition with structured metrics Benefit from unlimited media social and consumer intelligence data that fuels insights at any scale Deliver timely and strategic insight tailored to each role and department across the organization Complement traditional research with always on insights tapping into spontaneous unsolicited conversations. Illuminate white space opportunities and inform questions or areas to focus on that traditional research wont or cant Smart Technology that transforms data into strategic actionable insights

    Highlights

    • Unlimited ad hoc searching across the worlds largest source base Meltwater gives you unlimited keyword search capability with no caps on result volumes. That means you can search the most comprehensive dataset in the industry for as many different keywords brand names or hashtags as you like and you wont be billed extra no matter how many results those searches produce.
    • AI Powered Insights and Infrastructure AI has been at the heart of what weve done for 20 years. Our AI models make more than 15 billion inferences per day. We provide AI capabilities that stretch across three key themes 1)Explanatory 2)Correlative and 3)Actionable. Explanatory helps with identifying the what why and who. Correlative focuses more on identifying where something is heading. Actionable looks to offer assistance with what to do next.
    • One suite many use cases With Meltwater you can power mission critical use cases including 1. social listening 2. media intelligence 3. social media management 4. influencer marketing 5. consumer intelligence and more under one fully integrated suite. Unified data and reporting make it easy for you to strategize cross department reporting from one single source of truth.

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Meltwater Suite (UK)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Meltwater Suite
    $0.01

    Vendor refund policy

    Meltwater does not offer refunds for licensed product purchases.

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    Usage information

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    Software as a Service (SaaS)

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    Customer reviews

    Ratings and reviews

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    4.1
    2360 ratings
    5 star
    4 star
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    1 star
    48%
    38%
    9%
    2%
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    0 AWS reviews
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    2360 external reviews
    External reviews are from G2 .
    Janik R.

    Valuable AI Analysis and Data Extraction for Crisis Trend Insights

    Reviewed on Mar 18, 2026
    Review provided by G2
    What do you like best about the product?
    The data extraction and AI analysis are the most valuable parts for me. They help identify trends during a crisis and understand who the authors are, along with overall engagement trends.
    What do you dislike about the product?
    There are some API limitations with social media platforms when it comes to extracting data from the day we enter #. We need backdated Instagram data.
    What problems is the product solving and how is that benefiting you?
    My social listening mentions help me track what people are saying about my brand, so I can identify issues and work on them accordingly. I can also follow conversations about my brand and review insights like word clouds, demographics, authors, and more.
    Public Relations and Communications

    Great Media Lists and Top-Notch Support, but Menus Can Be Confusing

    Reviewed on Mar 17, 2026
    Review provided by G2
    What do you like best about the product?
    The media lists are great, and the customer service is absolutely top notch.
    What do you dislike about the product?
    Sometimes the menus, etc. are not super user friendly. We spend a lot of time trying to "undo" inadvertent mistakes.
    What problems is the product solving and how is that benefiting you?
    Meltwater lets us reach a lot of media in an efficient way.
    Donna V.

    Effective Press Release Tool with Extensive Media Reach

    Reviewed on Mar 17, 2026
    Review provided by G2
    What do you like best about the product?
    I like that Meltwater has extensive lists filled with a wide variety of media journalists and media sources that we can reach out to. This helps us get more coverage for our press releases. I also appreciate that we have the freedom to create our own lists, benefitting from the large database available. Plus, the initial setup was very easy, making the transition smooth.
    What do you dislike about the product?
    It's very rare, but once in a while, I'll have a situation where I can't find a city on the map and there's no journalist available in that area.
    What problems is the product solving and how is that benefiting you?
    Meltwater reaches a vast number of media outlets, giving us better coverage on our press releases.
    Non-Profit Organization Management

    Great Interface and Functionality

    Reviewed on Mar 17, 2026
    Review provided by G2
    What do you like best about the product?
    Interface and functionality. It's UX design is great, and anything you'd like to do seems to be there.
    What do you dislike about the product?
    Price and constant changing. Its very expensive and I understand there's always improvements but there are too many changes to get used to the platform and then have it change.
    What problems is the product solving and how is that benefiting you?
    Letting us monitor the internet for topics related to us. We like to be updated regularly with what is being talked about and the email alerts and easy to use searches are very helpful.
    Marketing and Advertising

    Great Centralized Lists, but Reporting Filters and Boolean Setup Are Confusing

    Reviewed on Mar 17, 2026
    Review provided by G2
    What do you like best about the product?
    Centralized lists are the best! Reporting is good, but difficult to cull out what isn't needed. Customer support has been very good.
    What do you dislike about the product?
    Setting up reporting so that I don't get results I don't need. The boolean is confusing to set up.
    What problems is the product solving and how is that benefiting you?
    Trying to gather contact information on a national level - to reach smaller markets - would be nearly impossible without this system.
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