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    Meltwater Suite (UK)

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    Sold by: Meltwater 
    Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
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    Overview

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    Meltwater provides an innovative end-to-end suite of solutions that harnesses media social and consumer data and transforms it into insight your business can act on. Our suite analyzes over 1 billion pieces of content each day on top of this we run nearly 15 billion AI enrichments per day to get a more comprehensive picture of whats happening and reveal vital insights that can give your business the competitive edge it needs earlier. Meltwaters suite empowers PR Social Marketing and Research Professionals to be insight pros spanning multiple use cases across media social consumer influencer and sales intelligence.

    With 27K global customers 50 offices across six continents and 2300 employees, Meltwater is the industry partner of choice for global brands across all industries who want to make an impact.

    What we offer

    Media Intelligence Monitor your brand to and build your share of voice authentically understand the market manage brand crises and more. Media Relations Reach key journalists forge long lasting media relationships and unlock new promotional opportunities. Social Listening & Analytics Capture the mentions that matter uncover the insights youve been missing and explore trends. Social Media Management Engage with customers and create bespoke social experiences. Consumer Intelligence Segment audiences based on behaviors attitudes influences and more. Influencer Marketing Convert top creators into long term partners streamlining tasks for impactful results that amplify your brand. Sales Intelligence Optimize your prospecting strategy achieve higher conversions reduce churn and encourage customer loyalty. Data and API Integration Plug social and media intelligence into your business. Meltwaters API and Data Integration empowers to unify your data and centralize your reporting.

    With Meltwaters PR and Communications suite you can:

    Capture opportunities and minimize threats by proactively monitoring news social media and other media types to stay ahead of trends and potential issues.

    Engage authentically by centralizing media outreach to discover research and connect with journalists building meaningful press relationships.

    Inform and influence key stakeholders by creating compelling newsletters and briefings to keep stakeholders employees and community members effectively informed.

    Demonstrate impact and prove value by showcasing metrics like AVE share of voice and sentiment with dynamic dashboards and detailed reports.

    Integrate these key capabilities to transform how you manage PR and media relations making your efforts more strategic efficient and impactful.

    With Meltwaters Marketing suite you can

    Get closer to your customers in real-time Benchmark brand performance and Improve targeting and audience engagement Partner with activate manage and measure the right influencers who perform and align with your brand and what it stands for Connect with your audience and grow your brand whilst being on top of industry trends to create messaging and content that resonates Use consistent KPIs to track campaigns and understand customer feedback to improve operations

    With Meltwaters Marketing suite you can:

    Gain a 360 degree view of consumer and market intelligence whilst benchmarking the competition with structured metrics Benefit from unlimited media social and consumer intelligence data that fuels insights at any scale Deliver timely and strategic insight tailored to each role and department across the organization Complement traditional research with always on insights tapping into spontaneous unsolicited conversations. Illuminate white space opportunities and inform questions or areas to focus on that traditional research wont or cant Smart Technology that transforms data into strategic actionable insights

    Highlights

    • Unlimited ad hoc searching across the worlds largest source base Meltwater gives you unlimited keyword search capability with no caps on result volumes. That means you can search the most comprehensive dataset in the industry for as many different keywords brand names or hashtags as you like and you wont be billed extra no matter how many results those searches produce.
    • AI Powered Insights and Infrastructure AI has been at the heart of what weve done for 20 years. Our AI models make more than 15 billion inferences per day. We provide AI capabilities that stretch across three key themes 1)Explanatory 2)Correlative and 3)Actionable. Explanatory helps with identifying the what why and who. Correlative focuses more on identifying where something is heading. Actionable looks to offer assistance with what to do next.
    • One suite many use cases With Meltwater you can power mission critical use cases including 1. social listening 2. media intelligence 3. social media management 4. influencer marketing 5. consumer intelligence and more under one fully integrated suite. Unified data and reporting make it easy for you to strategize cross department reporting from one single source of truth.

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Meltwater Suite (UK)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Meltwater Suite
    $0.01

    Vendor refund policy

    Meltwater does not offer refunds for licensed product purchases.

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    Software as a Service (SaaS)

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    Customer reviews

    Ratings and reviews

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    4.1
    2354 ratings
    5 star
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    48%
    38%
    9%
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    0 AWS reviews
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    2354 external reviews
    External reviews are from G2 .
    Public Relations and Communications

    Robust Reporter Database & Useful Analytics, but Navigation and AI Need Work

    Reviewed on Feb 05, 2026
    Review provided by G2
    What do you like best about the product?
    I think it has a robust database of reporters and the reporting/analytics functions are very useful.
    What do you dislike about the product?
    I find it difficult to navigate and the AI features are not that impressive.
    What problems is the product solving and how is that benefiting you?
    It helps me find reporters I need to send releases on faculty research. And it helps track where WashU mentions are placed.
    Sara S.

    Powerful Tool, Yet Not Intuitive

    Reviewed on Feb 04, 2026
    Review provided by G2
    What do you like best about the product?
    I'm still getting used to Meltwater, but it feels useful for finding reporters who are writing about different topics. I value the search functions, which help in identifying reporters. The function of emailing reporters is really simple, and I like the way the emails look. It is definitely an improvement over our previous services.
    What do you dislike about the product?
    Meltwater is not as intuitive as other services I've used. I'm still getting used to it and trying to figure out how to best find what I'm looking for. I'm also not really sure how to make the best reports. The initial setup hasn't been that easy. We've had to do a lot of work to build our search functions, and I do not find Meltwater to be intuitive, so I'm constantly having to remember how to do what I need to do.
    What problems is the product solving and how is that benefiting you?
    I use Meltwater for media tracking, identifying reporters, and finding stories. It's useful in finding reporters writing about different topics.
    wpineda b.

    Streamlines Mentions Monitoring, Needs More Personalization

    Reviewed on Jan 20, 2026
    Review provided by G2
    What do you like best about the product?
    I use Meltwater to track and monitor our company's mentions across the web. It helps us stay up to date by removing all the manual aspects. I really like how it automates the searches and shows them in one place. The automated searches are particularly valuable because they allow me to check where and who is mentioning our company, as well as key words and competitors.
    What do you dislike about the product?
    The alerts and reports aren't as personalizable as I'd like it to be. Providing more filters, such as type of content maybe.
    What problems is the product solving and how is that benefiting you?
    I use Meltwater to track company mentions, automating and centralizing search results. It removes manual work and shows where and who is mentioning us, highlighting keywords and competitors.
    Public Relations and Communications

    Tools in One Place, but Clunky Navigation

    Reviewed on Jan 15, 2026
    Review provided by G2
    What do you like best about the product?
    A lot of tools in one place. I especially like the search features for writers.
    What do you dislike about the product?
    The navigation is very clunky. Setting up reports is also cumbersome and still requires a lot of refining once downloaded.
    What problems is the product solving and how is that benefiting you?
    Easily distributing outreach to multiple targets, with segmentation.
    Information Technology and Services

    Great for Data Integration, but Schema Flexibility Needed.

    Reviewed on Jan 13, 2026
    Review provided by G2
    What do you like best about the product?
    I have used for data integration and it works really great.
    What do you dislike about the product?
    The schema is rigid to work with. Hence that is something that can improved upon.
    What problems is the product solving and how is that benefiting you?
    It helps with the social media dataset management and overall helps in the marketing.
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