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    Meltwater Suite

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    Sold by: Meltwater 
    Deployed on AWS
    Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
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    Overview

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    Meltwater provides an innovative end-to-end suite of solutions that harnesses media social and consumer data and transforms it into insight your business can act on. Our suite analyzes over 1 billion pieces of content each day on top of this we run nearly 15 billion AI enrichments per day to get a more comprehensive picture of whats happening and reveal vital insights that can give your business the competitive edge it needs earlier. Meltwaters suite empowers PR Social Marketing and Research Professionals to be insight pros spanning multiple use cases across media social consumer influencer and sales intelligence.

    With 27K global customers 50 offices across six continents and 2300 employees, Meltwater is the industry partner of choice for global brands across all industries who want to make an impact.

    What we offer

    Media Intelligence Monitor your brand to and build your share of voice authentically understand the market manage brand crises and more. Media Relations Reach key journalists forge long lasting media relationships and unlock new promotional opportunities. Social Listening & Analytics Capture the mentions that matter uncover the insights youve been missing and explore trends. Social Media Management Engage with customers and create bespoke social experiences. Consumer Intelligence Segment audiences based on behaviors attitudes influences and more. Influencer Marketing Convert top creators into long term partners streamlining tasks for impactful results that amplify your brand. Sales Intelligence Optimize your prospecting strategy achieve higher conversions reduce churn and encourage customer loyalty. Data and API Integration Plug social and media intelligence into your business. Meltwaters API and Data Integration empowers to unify your data and centralize your reporting.

    With Meltwaters PR and Communications suite you can:

    Capture opportunities and minimize threats by proactively monitoring news social media and other media types to stay ahead of trends and potential issues.

    Engage authentically by centralizing media outreach to discover research and connect with journalists building meaningful press relationships.

    Inform and influence key stakeholders by creating compelling newsletters and briefings to keep stakeholders employees and community members effectively informed.

    Demonstrate impact and prove value by showcasing metrics like AVE share of voice and sentiment with dynamic dashboards and detailed reports.

    Integrate these key capabilities to transform how you manage PR and media relations making your efforts more strategic efficient and impactful.

    With Meltwaters Marketing suite you can

    Get closer to your customers in real-time Benchmark brand performance and Improve targeting and audience engagement Partner with activate manage and measure the right influencers who perform and align with your brand and what it stands for Connect with your audience and grow your brand whilst being on top of industry trends to create messaging and content that resonates Use consistent KPIs to track campaigns and understand customer feedback to improve operations

    With Meltwaters Marketing suite you can:

    Gain a 360 degree view of consumer and market intelligence whilst benchmarking the competition with structured metrics Benefit from unlimited media social and consumer intelligence data that fuels insights at any scale Deliver timely and strategic insight tailored to each role and department across the organization Complement traditional research with always on insights tapping into spontaneous unsolicited conversations. Illuminate white space opportunities and inform questions or areas to focus on that traditional research wont or cant Smart Technology that transforms data into strategic actionable insights

    For custom pricing, EULA, or a private contract, please contact partners@meltwater.com , for a private offer.

    Highlights

    • Unlimited ad hoc searching across the worlds largest source base Meltwater gives you unlimited keyword search capability with no caps on result volumes. That means you can search the most comprehensive dataset in the industry for as many different keywords brand names or hashtags as you like and you wont be billed extra no matter how many results those searches produce.
    • AI Powered Insights and Infrastructure AI has been at the heart of what weve done for 20 years. Our AI models make more than 15 billion inferences per day. We provide AI capabilities that stretch across three key themes 1)Explanatory 2)Correlative and 3)Actionable. Explanatory helps with identifying the what why and who. Correlative focuses more on identifying where something is heading. Actionable looks to offer assistance with what to do next.
    • One suite many use cases With Meltwater you can power mission critical use cases including 1. social listening 2. media intelligence 3. social media management 4. influencer marketing 5. consumer intelligence and more under one fully integrated suite. Unified data and reporting make it easy for you to strategize cross department reporting from one single source of truth.

    Details

    Delivery method

    Deployed on AWS
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    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Meltwater Suite

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Cost/12 months
    Meltwater Suite
    $0.01

    Vendor refund policy

    Meltwater does not offer refunds for licensed product purchases.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Support

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    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.1
    2349 ratings
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    0 AWS reviews
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    2349 external reviews
    External reviews are from G2 .
    Information Technology and Services

    Great for Data Integration, but Schema Flexibility Needed.

    Reviewed on Jan 13, 2026
    Review provided by G2
    What do you like best about the product?
    I have used for data integration and it works really great.
    What do you dislike about the product?
    The schema is rigid to work with. Hence that is something that can improved upon.
    What problems is the product solving and how is that benefiting you?
    It helps with the social media dataset management and overall helps in the marketing.
    Jaclyn G.

    Innovative AI, Needs UI Simplification

    Reviewed on Jan 13, 2026
    Review provided by G2
    What do you like best about the product?
    I really like how Meltwater is leveraging AI tools within the software. I also like that I can request updates to the media database and the filtering capabilities for research. I also really like the reporting system and custom reports. The interactive reporting links are great, and I also love the AI studio for quick reports or research. The initial setup was great, they onboarded us easily and offer a lot of training.
    What do you dislike about the product?
    Meltwater has a lot of detailed options and the interface could be easier to use and less complex.
    What problems is the product solving and how is that benefiting you?
    Meltwater makes tracking PR results consistent and professional.
    Daniel W.

    Effortlessly Enhances Media Monitoring and Releases

    Reviewed on Jan 13, 2026
    Review provided by G2
    What do you like best about the product?
    I really appreciate how easy Meltwater is to use and the breadth of functionality it offers. It's great that it includes publications in other languages, which is really important for us since we have so many students from diverse backgrounds. Meltwater saves my team and me time, making us more efficient. We can use it for multiple tasks instead of juggling different platforms and paying multiple subscriptions. Knowing about articles written overseas because of the multiple languages supported is very valuable.
    What do you dislike about the product?
    The onboarding process was a little complicated with lots of different emails with different links and sections in them. If there was a centralized hub or platform within Meltwater for onboarding that stepped you through everything, I would have found it easier.
    What problems is the product solving and how is that benefiting you?
    Meltwater streamlines approving and sending press releases, offering professional polish. It helps us stay updated on media mentions and competitor insights. It saves time, enhances efficiency with broad functionality, and supports multiple languages, keeping us informed about international articles.
    Iván M.

    Competitive Analysis and Easy Setup with Meltwater

    Reviewed on Dec 18, 2025
    Review provided by G2
    What do you like best about the product?
    I mainly use Meltwater to review the performance of our brand versus key competitors. I like the custom alerts to identify spikes in communication. Look at Studio, it really makes using the platform much easier, especially the ability to generate prompts for information analysis with little knowledge of Boolean language. Also, the initial setup of Meltwater seemed simple to me thanks to Nacy's support.
    What do you dislike about the product?
    There are so many tools that sometimes it seems overwhelming to navigate them. The fact that all the available analysis options are listed on the left side confuses me. I would prefer if there were business questions from which I could start to explore the information.
    What problems is the product solving and how is that benefiting you?
    I use Meltwater to review our brand's performance against competitors and receive personalized alerts. It helps me measure the impact of communication and understand what people are talking about on social media.
    Non-Profit Organization Management

    Intuitive Programming and Outstanding Customer Service

    Reviewed on Dec 17, 2025
    Review provided by G2
    What do you like best about the product?
    The programming is very intuitive and easy to use once you get everything set up. Customer service is very responsive.
    What do you dislike about the product?
    There have been a few issues with systems being glitchy and not updating data but thing are resolved quickly.
    What problems is the product solving and how is that benefiting you?
    Meltwater is helping us monitor all mentions and aiding in us finding editorial opportunities.
    View all reviews