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    Meltwater Suite

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    Sold by: Meltwater 
    Deployed on AWS
    Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
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    Overview

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    Meltwater provides an innovative end-to-end suite of solutions that harnesses media social and consumer data and transforms it into insight your business can act on. Our suite analyzes over 1 billion pieces of content each day on top of this we run nearly 15 billion AI enrichments per day to get a more comprehensive picture of whats happening and reveal vital insights that can give your business the competitive edge it needs earlier. Meltwaters suite empowers PR Social Marketing and Research Professionals to be insight pros spanning multiple use cases across media social consumer influencer and sales intelligence.

    With 27K global customers 50 offices across six continents and 2300 employees, Meltwater is the industry partner of choice for global brands across all industries who want to make an impact.

    What we offer

    Media Intelligence Monitor your brand to and build your share of voice authentically understand the market manage brand crises and more. Media Relations Reach key journalists forge long lasting media relationships and unlock new promotional opportunities. Social Listening & Analytics Capture the mentions that matter uncover the insights youve been missing and explore trends. Social Media Management Engage with customers and create bespoke social experiences. Consumer Intelligence Segment audiences based on behaviors attitudes influences and more. Influencer Marketing Convert top creators into long term partners streamlining tasks for impactful results that amplify your brand. Sales Intelligence Optimize your prospecting strategy achieve higher conversions reduce churn and encourage customer loyalty. Data and API Integration Plug social and media intelligence into your business. Meltwaters API and Data Integration empowers to unify your data and centralize your reporting.

    With Meltwaters PR and Communications suite you can:

    Capture opportunities and minimize threats by proactively monitoring news social media and other media types to stay ahead of trends and potential issues.

    Engage authentically by centralizing media outreach to discover research and connect with journalists building meaningful press relationships.

    Inform and influence key stakeholders by creating compelling newsletters and briefings to keep stakeholders employees and community members effectively informed.

    Demonstrate impact and prove value by showcasing metrics like AVE share of voice and sentiment with dynamic dashboards and detailed reports.

    Integrate these key capabilities to transform how you manage PR and media relations making your efforts more strategic efficient and impactful.

    With Meltwaters Marketing suite you can

    Get closer to your customers in real-time Benchmark brand performance and Improve targeting and audience engagement Partner with activate manage and measure the right influencers who perform and align with your brand and what it stands for Connect with your audience and grow your brand whilst being on top of industry trends to create messaging and content that resonates Use consistent KPIs to track campaigns and understand customer feedback to improve operations

    With Meltwaters Marketing suite you can:

    Gain a 360 degree view of consumer and market intelligence whilst benchmarking the competition with structured metrics Benefit from unlimited media social and consumer intelligence data that fuels insights at any scale Deliver timely and strategic insight tailored to each role and department across the organization Complement traditional research with always on insights tapping into spontaneous unsolicited conversations. Illuminate white space opportunities and inform questions or areas to focus on that traditional research wont or cant Smart Technology that transforms data into strategic actionable insights

    For custom pricing, EULA, or a private contract, please contact partners@meltwater.com , for a private offer.

    Highlights

    • Unlimited ad hoc searching across the worlds largest source base Meltwater gives you unlimited keyword search capability with no caps on result volumes. That means you can search the most comprehensive dataset in the industry for as many different keywords brand names or hashtags as you like and you wont be billed extra no matter how many results those searches produce.
    • AI Powered Insights and Infrastructure AI has been at the heart of what weve done for 20 years. Our AI models make more than 15 billion inferences per day. We provide AI capabilities that stretch across three key themes 1)Explanatory 2)Correlative and 3)Actionable. Explanatory helps with identifying the what why and who. Correlative focuses more on identifying where something is heading. Actionable looks to offer assistance with what to do next.
    • One suite many use cases With Meltwater you can power mission critical use cases including 1. social listening 2. media intelligence 3. social media management 4. influencer marketing 5. consumer intelligence and more under one fully integrated suite. Unified data and reporting make it easy for you to strategize cross department reporting from one single source of truth.

    Details

    Delivery method

    Deployed on AWS
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    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Meltwater Suite

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Cost/12 months
    Meltwater Suite
    $0.01

    Vendor refund policy

    Meltwater does not offer refunds for licensed product purchases.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

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    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.1
    2493 ratings
    5 star
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    49%
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    2493 external reviews
    External reviews are from G2 .
    Market Research

    Simple, Consumer-Friendly UI with Great Filters and Visual Insights

    Reviewed on May 07, 2026
    Review provided by G2
    What do you like best about the product?
    The interface is simplistic and consumer oriented. I appreciate the variety of filters and the array of visual insights that are offered in Explore.
    What do you dislike about the product?
    The refresh of data for real time monitoring. Oftentimes I’m forced to reload the whole page which means I have to repeat date filters and such.

    Results don’t come in for 30 min or so.
    What problems is the product solving and how is that benefiting you?
    Meltwater helps uncover and synthesize the most relevant media mentions from the noise.
    Michelle O.

    Intuitive Platform for Social Insights

    Reviewed on May 07, 2026
    Review provided by G2
    What do you like best about the product?
    I like the simple platform and the user experience of Meltwater. It has very clear graphs and is easy to navigate.
    What do you dislike about the product?
    I think understanding whether positive and negative sentiments are from genuine profiles or AI generated content could be improved. It would be helpful to know what part of the narrative online comes from real profiles versus AI.
    What problems is the product solving and how is that benefiting you?
    I use Meltwater for social listening and sentiment analysis, which helps me understand conversations about my brand online and the narrative around it.
    Hanna W.

    Quick Insights, UI Needs Improvement

    Reviewed on May 07, 2026
    Review provided by G2
    What do you like best about the product?
    I like the incorporation of Mira in Meltwater. It's really useful because it's easy to get quick insights and a good pulse check without spending a lot of time digging for reports. This is especially helpful when I need to look into something more granular that a manual dig would make difficult.
    What do you dislike about the product?
    I find the UI/UX for volume tabs a bit difficult to navigate, as it's harder to scroll through mentions. I also think the mentions on the left side of the screen are kind of small and could be made bigger.
    What problems is the product solving and how is that benefiting you?
    I use Meltwater for social listening, figuring out mention spikes, understanding consumer sentiment, and competitive research. Mira makes it easy when short on time or needing detailed insights with quick insights and a good pulse check.
    Taylor S.

    Reliable Data Sourcing, Needs Export Improvement

    Reviewed on May 06, 2026
    Review provided by G2
    What do you like best about the product?
    I like the data sourcing and in-platform capabilities and services of Meltwater. It's more expansive and reliable than competitor platforms, making it stand out for my needs. They frequently update the platform, which makes analysis and insights easier to obtain from the interface. Additionally, I appreciate Meltwater's better export ability compared to Brandwatch, which adds to its utility.
    What do you dislike about the product?
    Sometimes they limit access to sources and I don’t like that data exports truncate things like long form articles or posts.
    What problems is the product solving and how is that benefiting you?
    I use Meltwater for social intelligence reporting and reliable data sourcing, which aids in client analyses. Its expansive platform and frequent updates enhance analysis and insights, outpacing competitors.
    Christian P.

    Effortless Monitoring with Seamless Ease

    Reviewed on May 06, 2026
    Review provided by G2
    What do you like best about the product?
    I use Meltwater to monitor my school district across platforms, and it keeps me informed with mentions of our district. I like the ease of use, and I found the initial setup process to be very easy to onboard.
    What do you dislike about the product?
    More reminders for new features
    What problems is the product solving and how is that benefiting you?
    I use Meltwater to monitor my school district across platforms. It keeps me informed with mentions of our district.
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