Sold by: Meltwater
Deployed on AWS
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
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Overview
Meltwater provides an innovative end-to-end suite of solutions that harnesses media social and consumer data and transforms it into insight your business can act on. Our suite analyzes over 1 billion pieces of content each day on top of this we run nearly 15 billion AI enrichments per day to get a more comprehensive picture of whats happening and reveal vital insights that can give your business the competitive edge it needs earlier. Meltwaters suite empowers PR Social Marketing and Research Professionals to be insight pros spanning multiple use cases across media social consumer influencer and sales intelligence.
With 27K global customers 50 offices across six continents and 2300 employees, Meltwater is the industry partner of choice for global brands across all industries who want to make an impact.
What we offer
Media Intelligence Monitor your brand to and build your share of voice authentically understand the market manage brand crises and more. Media Relations Reach key journalists forge long lasting media relationships and unlock new promotional opportunities. Social Listening & Analytics Capture the mentions that matter uncover the insights youve been missing and explore trends. Social Media Management Engage with customers and create bespoke social experiences. Consumer Intelligence Segment audiences based on behaviors attitudes influences and more. Influencer Marketing Convert top creators into long term partners streamlining tasks for impactful results that amplify your brand. Sales Intelligence Optimize your prospecting strategy achieve higher conversions reduce churn and encourage customer loyalty. Data and API Integration Plug social and media intelligence into your business. Meltwaters API and Data Integration empowers to unify your data and centralize your reporting.
With Meltwaters PR and Communications suite you can:
Capture opportunities and minimize threats by proactively monitoring news social media and other media types to stay ahead of trends and potential issues.
Engage authentically by centralizing media outreach to discover research and connect with journalists building meaningful press relationships.
Inform and influence key stakeholders by creating compelling newsletters and briefings to keep stakeholders employees and community members effectively informed.
Demonstrate impact and prove value by showcasing metrics like AVE share of voice and sentiment with dynamic dashboards and detailed reports.
Integrate these key capabilities to transform how you manage PR and media relations making your efforts more strategic efficient and impactful.
With Meltwaters Marketing suite you can
Get closer to your customers in real-time Benchmark brand performance and Improve targeting and audience engagement Partner with activate manage and measure the right influencers who perform and align with your brand and what it stands for Connect with your audience and grow your brand whilst being on top of industry trends to create messaging and content that resonates Use consistent KPIs to track campaigns and understand customer feedback to improve operations
With Meltwaters Marketing suite you can:
Gain a 360 degree view of consumer and market intelligence whilst benchmarking the competition with structured metrics Benefit from unlimited media social and consumer intelligence data that fuels insights at any scale Deliver timely and strategic insight tailored to each role and department across the organization Complement traditional research with always on insights tapping into spontaneous unsolicited conversations. Illuminate white space opportunities and inform questions or areas to focus on that traditional research wont or cant Smart Technology that transforms data into strategic actionable insights
For custom pricing, EULA, or a private contract, please contact partners@meltwater.com , for a private offer.
Highlights
- Unlimited ad hoc searching across the worlds largest source base Meltwater gives you unlimited keyword search capability with no caps on result volumes. That means you can search the most comprehensive dataset in the industry for as many different keywords brand names or hashtags as you like and you wont be billed extra no matter how many results those searches produce.
- AI Powered Insights and Infrastructure AI has been at the heart of what weve done for 20 years. Our AI models make more than 15 billion inferences per day. We provide AI capabilities that stretch across three key themes 1)Explanatory 2)Correlative and 3)Actionable. Explanatory helps with identifying the what why and who. Correlative focuses more on identifying where something is heading. Actionable looks to offer assistance with what to do next.
- One suite many use cases With Meltwater you can power mission critical use cases including 1. social listening 2. media intelligence 3. social media management 4. influencer marketing 5. consumer intelligence and more under one fully integrated suite. Unified data and reporting make it easy for you to strategize cross department reporting from one single source of truth.
Details
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Delivery method
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
Meltwater Suite | $0.01 |
Vendor refund policy
Meltwater does not offer refunds for licensed product purchases.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please email help@meltwater.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Customer reviews
Emma V.
User-Friendly PR Tool with Outstanding Support
Reviewed on Dec 08, 2025
Review provided by G2
What do you like best about the product?
I appreciate that Meltwater is one of the most user-friendly PR tools out there. The media relations engage tool and explore tab are where I spend a lot of my time because the Boolean search is so easy to curate and narrow down to what exactly I'm looking for. The initial setup was super easy, and Meltwater has excellent customer support if needed. Additionally, the Mira companion is also helpful.
What do you dislike about the product?
I'd love to build a coverage report or campaign report not from a saved search. That would be amazing in the explore tool.
What problems is the product solving and how is that benefiting you?
I use Meltwater to combine social media and PR on one platform, making it user-friendly for media outreach and report building. The boolean search feature helps curate precise information.
Utilities
Exceptional Onboarding Experience with Helpful Training
Reviewed on Dec 03, 2025
Review provided by G2
What do you like best about the product?
The onboarding process was a dream come true. I had multiple training sessions with a lovely trainer, Bridget, who made set-up easy and understandable. It was lovely that my onboarding process was led by a kind, thoughtful human being.
What do you dislike about the product?
It doesn't catch everything, all the time. I don't know if a single media monitoring software that does. I still have to manually check many media outlets to see if something was lost. It's usually in the database, but doesn't always get pulled into my searches.
What problems is the product solving and how is that benefiting you?
Meltwater helps me create an internal newsletter that includes all of our media clips for the week.
Real Estate
Excellent Social Platform Experience
Reviewed on Dec 02, 2025
Review provided by G2
What do you like best about the product?
Social platform to manage and post on LinkedIn. Able to give management a view into our plans.
What do you dislike about the product?
I can't see the social platform - something about my security isn't working yet. Have to use my personal PC.
What problems is the product solving and how is that benefiting you?
Able to see everything in one place. Previous social media solution did not allow us to tag people - this one does.
Information Technology and Services
Comprehensive Media Insights and Effortless Analytics
Reviewed on Dec 02, 2025
Review provided by G2
What do you like best about the product?
I appreciate how Meltwater offers a thorough overview of our media coverage, highlighting relevant industry topics from both news sources and social media platforms. I also find it valuable that I can quickly generate analytics whenever necessary. Furthermore, the option to integrate coverage from Presse-Monitor PMG is particularly useful, as it enables us to include print coverage from Germany.
What do you dislike about the product?
One drawback I’ve found with Meltwater is that it only includes print coverage if you connect it with PMG. Additionally, I think the social media tracking features could use some improvement.
What problems is the product solving and how is that benefiting you?
I needed a media monitoring service capable of covering the entire industry, something that simply wouldn't be feasible with an in-house team.
L. Anthony T.
Robust Monitoring and AI, But Needs Better Data Analysis Tools
Reviewed on Dec 01, 2025
Review provided by G2
What do you like best about the product?
There are a lot of monitoring services now offered, and as an agency with many clients to monitor for, Meltwater offers the best balance of services and price. Their monitoring is great and media database is also very good. Sure, there are gaps, but keeping up with the quick pace of media turnover can be a challenge. In addition, their use of AI integration seems to be quick for the industry, and I appreciate that they're leaning into that section and look forward to further improvements and integrations as AI continues to progress.
What do you dislike about the product?
Beyond a bit of difficulty monitoring for TV and radio (trouble finding specific clips for TV and just overall difficulty of finding any radio), the service is great. The main thing that I would like to do with Meltwater that I can't seem to find a great solution for, at the moment, is a dashboard for clients/searches that I can share with my team. Yes, there's the analysis section, but that only serves me after a campaign has ended or is a snapshot (which I would have to pull every so often). There's so much data that comes from Meltwater but the hard part is analyzing that data into trends that really make an impact from a client perspective. That would be the next step for me and what's I'm missing.
What problems is the product solving and how is that benefiting you?
Media monitoring and serving as a journalist database. The function where I can search about who's writing about a certain topic has been very useful.