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    Meltwater Suite

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    Sold by: Meltwater 
    Deployed on AWS
    Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.

    Overview

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    Meltwater provides an innovative end-to-end suite of solutions that harnesses media social and consumer data and transforms it into insight your business can act on. Our suite analyzes over 1 billion pieces of content each day on top of this we run nearly 15 billion AI enrichments per day to get a more comprehensive picture of whats happening and reveal vital insights that can give your business the competitive edge it needs earlier. Meltwaters suite empowers PR Social Marketing and Research Professionals to be insight pros spanning multiple use cases across media social consumer influencer and sales intelligence.

    With 27K global customers 50 offices across six continents and 2300 employees, Meltwater is the industry partner of choice for global brands across all industries who want to make an impact.

    What we offer

    Media Intelligence Monitor your brand to and build your share of voice authentically understand the market manage brand crises and more. Media Relations Reach key journalists forge long lasting media relationships and unlock new promotional opportunities. Social Listening & Analytics Capture the mentions that matter uncover the insights youve been missing and explore trends. Social Media Management Engage with customers and create bespoke social experiences. Consumer Intelligence Segment audiences based on behaviors attitudes influences and more. Influencer Marketing Convert top creators into long term partners streamlining tasks for impactful results that amplify your brand. Sales Intelligence Optimize your prospecting strategy achieve higher conversions reduce churn and encourage customer loyalty. Data and API Integration Plug social and media intelligence into your business. Meltwaters API and Data Integration empowers to unify your data and centralize your reporting.

    With Meltwaters PR and Communications suite you can:

    Capture opportunities and minimize threats by proactively monitoring news social media and other media types to stay ahead of trends and potential issues.

    Engage authentically by centralizing media outreach to discover research and connect with journalists building meaningful press relationships.

    Inform and influence key stakeholders by creating compelling newsletters and briefings to keep stakeholders employees and community members effectively informed.

    Demonstrate impact and prove value by showcasing metrics like AVE share of voice and sentiment with dynamic dashboards and detailed reports.

    Integrate these key capabilities to transform how you manage PR and media relations making your efforts more strategic efficient and impactful.

    With Meltwaters Marketing suite you can

    Get closer to your customers in real-time Benchmark brand performance and Improve targeting and audience engagement Partner with activate manage and measure the right influencers who perform and align with your brand and what it stands for Connect with your audience and grow your brand whilst being on top of industry trends to create messaging and content that resonates Use consistent KPIs to track campaigns and understand customer feedback to improve operations

    With Meltwaters Marketing suite you can:

    Gain a 360 degree view of consumer and market intelligence whilst benchmarking the competition with structured metrics Benefit from unlimited media social and consumer intelligence data that fuels insights at any scale Deliver timely and strategic insight tailored to each role and department across the organization Complement traditional research with always on insights tapping into spontaneous unsolicited conversations. Illuminate white space opportunities and inform questions or areas to focus on that traditional research wont or cant Smart Technology that transforms data into strategic actionable insights

    For custom pricing, EULA, or a private contract, please contact partners@meltwater.com , for a private offer.

    Highlights

    • Unlimited ad hoc searching across the worlds largest source base Meltwater gives you unlimited keyword search capability with no caps on result volumes. That means you can search the most comprehensive dataset in the industry for as many different keywords brand names or hashtags as you like and you wont be billed extra no matter how many results those searches produce.
    • AI Powered Insights and Infrastructure AI has been at the heart of what weve done for 20 years. Our AI models make more than 15 billion inferences per day. We provide AI capabilities that stretch across three key themes 1)Explanatory 2)Correlative and 3)Actionable. Explanatory helps with identifying the what why and who. Correlative focuses more on identifying where something is heading. Actionable looks to offer assistance with what to do next.
    • One suite many use cases With Meltwater you can power mission critical use cases including 1. social listening 2. media intelligence 3. social media management 4. influencer marketing 5. consumer intelligence and more under one fully integrated suite. Unified data and reporting make it easy for you to strategize cross department reporting from one single source of truth.

    Details

    Delivery method

    Deployed on AWS

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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    Meltwater Suite

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Cost/12 months
    Meltwater Suite
    $0.01

    Vendor refund policy

    Meltwater does not offer refunds for licensed product purchases.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Support

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    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    2264 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Kyra W.

    Insightful Tool with Minor Scheduling Glitches

    Reviewed on Nov 14, 2025
    Review provided by G2
    What do you like best about the product?
    I find Meltwater incredibly useful for Community Management, Reporting, and Research for new clients, enhancing my understanding of conversations within the communities I work with. I particularly like the Explore tool and the AI assistant, as they offer valuable insights when searching for what brands are discussing. This feature suite makes exploring data and trends straightforward and insightful. The transition from Sprout Social to Meltwater was smooth and cost-effective, adding great value to my team. Furthermore, the initial setup was easy, facilitating a seamless adoption of the platform. These aspects collectively make Meltwater a reliable and efficient tool for my professional needs.
    What do you dislike about the product?
    I find that scheduling content sometimes results in errors that are inconsistent with platform requirements. Additionally, I would like the system to be adaptable to more file types.
    What problems is the product solving and how is that benefiting you?
    Meltwater helps me understand community conversations, provides valuable brand insights, and supports client research, making it cost-effective and easy to use.
    Alexandra M.

    Effective PR Monitoring with User-Friendliness

    Reviewed on Nov 14, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate the user-friendliness of Meltwater, as it facilitates our Global PR Monitoring. The service offers a good overview and transparency for our international structure and the multilingualism in our global setup. The reporting capabilities are particularly valuable as they form the basis for executive summaries. I find the newsletter creation feature very practical, as well as the tagging, which helps us structure and organize content by different countries.
    What do you dislike about the product?
    The newsletter templates are not always flexible enough to adapt them to the corporate design. Additionally, media coverage for China requires improvement.
    What problems is the product solving and how is that benefiting you?
    I use Meltwater for global PR monitoring, which provides me with a good overview and transparency through its international structure and multilingual capabilities. Reporting options support executive summaries, while the tagging function helps structure content by country.
    Ivan C.

    Powerful Social Listening Tool with Room for Stability Improvement

    Reviewed on Nov 13, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate Meltwater's ability to provide a wide range of data, which is crucial for effective social listening. The Explore tab is particularly valuable for accessing social listening data, allowing me to gain deeper insights and keep track of key trends and sentiments of our client's customers. Additionally, I find the initial setup to be fairly easy, greatly aided by the availability of comprehensive learning materials and monthly webinars or training sessions that enhance my understanding and usage. These features collectively support my work in social sentiment analysis and empower me to make informed decisions.
    What do you dislike about the product?
    I sometimes face issues with Meltwater crashing, which disrupts my work and requires time to reboot and recover any unsaved progress.
    What problems is the product solving and how is that benefiting you?
    I use Meltwater for social listening, which helps me understand the sentiments of our client's customers, thanks to its wide range of data and the valuable explore tab feature.
    PR P.

    Efficient Media Sourcing with Room for Improvement

    Reviewed on Nov 12, 2025
    Review provided by G2
    What do you like best about the product?
    I use Meltwater to efficiently source journalists and track our media coverage. The software makes compiling lists in an organized and digestible manner impressively straightforward. I absolutely value the organizational features of Meltwater, which allow me to maintain a clear structure in my tasks. Additionally, the simple tab functionality enhances the user experience by making navigation seamless and intuitive. I also found the initial setup of Meltwater to be exceptionally easy, which is a huge advantage for getting started quickly without unnecessary complications.
    What do you dislike about the product?
    I find pitching through Meltwater challenging as I often don't receive responses from journalists.
    What problems is the product solving and how is that benefiting you?
    I use Meltwater to source journalists and easily find media coverage on us, organizing data in a digestible manner.
    Libza M.

    Enhances Media Relations with Easy Setup

    Reviewed on Nov 12, 2025
    Review provided by G2
    What do you like best about the product?
    I find Meltwater incredibly valuable for media tracking and public relations, especially with its ability to conduct Boolean searches and hyper-target journalists. These features are crucial in enabling me to secure credible earned media coverages, which is a significant part of my work. Furthermore, the initial setup of Meltwater was great and pretty easy, ensuring a smooth start. Overall, these factors collectively enhance my productivity and effectiveness in media monitoring and outreach tasks.
    What do you dislike about the product?
    I dislike the limitation in the journalists database for developing countries, particularly the underrepresentation in regions like Africa.
    What problems is the product solving and how is that benefiting you?
    I use Meltwater for media tracking, journalist outreach, and sentiment analysis, helping me secure credible media coverage efficiently.
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