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    Meltwater Suite

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    Sold by: Meltwater 
    Deployed on AWS
    Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.

    Overview

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    Meltwater provides an innovative end-to-end suite of solutions that harnesses media social and consumer data and transforms it into insight your business can act on. Our suite analyzes over 1 billion pieces of content each day on top of this we run nearly 15 billion AI enrichments per day to get a more comprehensive picture of whats happening and reveal vital insights that can give your business the competitive edge it needs earlier. Meltwaters suite empowers PR Social Marketing and Research Professionals to be insight pros spanning multiple use cases across media social consumer influencer and sales intelligence.

    With 27K global customers 50 offices across six continents and 2300 employees, Meltwater is the industry partner of choice for global brands across all industries who want to make an impact.

    What we offer

    Media Intelligence Monitor your brand to and build your share of voice authentically understand the market manage brand crises and more. Media Relations Reach key journalists forge long lasting media relationships and unlock new promotional opportunities. Social Listening & Analytics Capture the mentions that matter uncover the insights youve been missing and explore trends. Social Media Management Engage with customers and create bespoke social experiences. Consumer Intelligence Segment audiences based on behaviors attitudes influences and more. Influencer Marketing Convert top creators into long term partners streamlining tasks for impactful results that amplify your brand. Sales Intelligence Optimize your prospecting strategy achieve higher conversions reduce churn and encourage customer loyalty. Data and API Integration Plug social and media intelligence into your business. Meltwaters API and Data Integration empowers to unify your data and centralize your reporting.

    With Meltwaters PR and Communications suite you can:

    Capture opportunities and minimize threats by proactively monitoring news social media and other media types to stay ahead of trends and potential issues.

    Engage authentically by centralizing media outreach to discover research and connect with journalists building meaningful press relationships.

    Inform and influence key stakeholders by creating compelling newsletters and briefings to keep stakeholders employees and community members effectively informed.

    Demonstrate impact and prove value by showcasing metrics like AVE share of voice and sentiment with dynamic dashboards and detailed reports.

    Integrate these key capabilities to transform how you manage PR and media relations making your efforts more strategic efficient and impactful.

    With Meltwaters Marketing suite you can

    Get closer to your customers in real-time Benchmark brand performance and Improve targeting and audience engagement Partner with activate manage and measure the right influencers who perform and align with your brand and what it stands for Connect with your audience and grow your brand whilst being on top of industry trends to create messaging and content that resonates Use consistent KPIs to track campaigns and understand customer feedback to improve operations

    With Meltwaters Marketing suite you can:

    Gain a 360 degree view of consumer and market intelligence whilst benchmarking the competition with structured metrics Benefit from unlimited media social and consumer intelligence data that fuels insights at any scale Deliver timely and strategic insight tailored to each role and department across the organization Complement traditional research with always on insights tapping into spontaneous unsolicited conversations. Illuminate white space opportunities and inform questions or areas to focus on that traditional research wont or cant Smart Technology that transforms data into strategic actionable insights

    For custom pricing, EULA, or a private contract, please contact partners@meltwater.com , for a private offer.

    Highlights

    • Unlimited ad hoc searching across the worlds largest source base Meltwater gives you unlimited keyword search capability with no caps on result volumes. That means you can search the most comprehensive dataset in the industry for as many different keywords brand names or hashtags as you like and you wont be billed extra no matter how many results those searches produce.
    • AI Powered Insights and Infrastructure AI has been at the heart of what weve done for 20 years. Our AI models make more than 15 billion inferences per day. We provide AI capabilities that stretch across three key themes 1)Explanatory 2)Correlative and 3)Actionable. Explanatory helps with identifying the what why and who. Correlative focuses more on identifying where something is heading. Actionable looks to offer assistance with what to do next.
    • One suite many use cases With Meltwater you can power mission critical use cases including 1. social listening 2. media intelligence 3. social media management 4. influencer marketing 5. consumer intelligence and more under one fully integrated suite. Unified data and reporting make it easy for you to strategize cross department reporting from one single source of truth.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Meltwater Suite

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Cost/12 months
    Meltwater Suite
    $0.01

    Vendor refund policy

    Meltwater does not offer refunds for licensed product purchases.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

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    Customer reviews

    Ratings and reviews

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    2212 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Public Relations and Communications

    Meltwater is our primary media monitoring tool.

    Reviewed on Oct 03, 2025
    Review provided by G2
    What do you like best about the product?
    I love how versatile Meltwater is - it can be used for media relations, data analysis, sentiment tracking, etc. and you can track traditional, broadcast, and social media on it. It is very reliable in terms of pulling all coverage that I need and the help desk representatives are extremely quick and attentive, which I really appreciate. I use it often for monitoring and have depended very heavily on it over the past two years for client needs.
    What do you dislike about the product?
    What has caused me difficulty on the platform is the user friendliness generally. It often lags and the platform can slow my work down, as it takes a long time to load various interfaces. Sometimes the dashboards in the analytics tabs can be touch sensitive too with dates and certain inputs. With urgent client needs, I feel that the platform has been slow.
    What problems is the product solving and how is that benefiting you?
    It helps me monitor my client's media needs.
    Public Relations and Communications

    Unique and useful media relations & media monitoring tool!

    Reviewed on Oct 02, 2025
    Review provided by G2
    What do you like best about the product?
    I really like the advanced search function and now Mira AI has been a really useful tool just as a starting point as well. I used to use the comparison feature a lot on several previous client teams, as well as the classic dashboard. I also appreciate the media relations search feature which is often helpful for finding reporter emails. Alerts are also a fantastic feature and are fairly real-time.
    What do you dislike about the product?
    Sometimes it is slow or doesn't pull in articles that should be pulled, etc. which i often will ask the reps about in the chat function but sometimes that can be a bit slow as well.
    What problems is the product solving and how is that benefiting you?
    Media relations and helping find contact info as well as monitoring to watch the news for my clients regularly
    Public Relations and Communications

    Senior Account Supervisor

    Reviewed on Oct 01, 2025
    Review provided by G2
    What do you like best about the product?
    Aside from delivering a media database and search monitoring capabilities, I most value Meltwater's customer service.
    What do you dislike about the product?
    The downside is maybe that there are always updates being rolled out, which can sometimes lead to us not using the tool to its full extent.
    What problems is the product solving and how is that benefiting you?
    Meltwater makes it easy to find reporters for pitching efforts. It also streamlines reporting for clients.
    Computer & Network Security

    Streamlining news scans, saving time

    Reviewed on Oct 01, 2025
    Review provided by G2
    What do you like best about the product?
    Meltwater has significantly reduced the amount of time I spend searching for relevant news articles for my client. What used to be a tedious and manual task every day has become much more efficient and streamlined. In addition, it was easy to be added to my client's account without any issues.
    What do you dislike about the product?
    Configuring the terms in the 'explore' section proved quite challenging when we tried to pull news in the specific way our client requested. However, after a quick call with our Meltwater representative, the issue was resolved quickly.
    What problems is the product solving and how is that benefiting you?
    Meltwater is helping us keep track of any mentions of our client in the news as they happen, which makes us more efficient. It has also made our daily newsletter process much smoother, reducing the amount of manual work required.
    Jayme B.

    Excellent tool for media outreach

    Reviewed on Oct 01, 2025
    Review provided by G2
    What do you like best about the product?
    Meltwater is magnificent at identifying journalists who've written about specific topics. As an old-school media relations professional, I remember the days when we hunted up media contacts using thick, spiral-bound books. The ability to craft custom distribution lists for specific topics results in high engagement rates and an astonishingly low unsubscribe rate of less than .1%.
    What do you dislike about the product?
    Meltwater is not terribly adept at targeting journalists in discrete geographic areas. It's greatest strength is national outreach, followed by state-level. When the focus narrows to even major metropolitan area, it gets increasingly clunky.
    What problems is the product solving and how is that benefiting you?
    I have little interaction with social media. My focus is legacy media--newspapers, television, radio--and their online presence. With the demise of printed media directories I relied for more than a decade on curated distribution lists I compiled myself. Meltwater's ability to compile specific contact lists based on beats and topics is an amazing resource. It has allowed us to generate earned media in markets we never had access to before.
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