Sold by: Meltwater
Deployed on AWS
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
4.1
Overview
Meltwater provides an innovative end-to-end suite of solutions that harnesses media social and consumer data and transforms it into insight your business can act on. Our suite analyzes over 1 billion pieces of content each day on top of this we run nearly 15 billion AI enrichments per day to get a more comprehensive picture of whats happening and reveal vital insights that can give your business the competitive edge it needs earlier. Meltwaters suite empowers PR Social Marketing and Research Professionals to be insight pros spanning multiple use cases across media social consumer influencer and sales intelligence.
With 27K global customers 50 offices across six continents and 2300 employees, Meltwater is the industry partner of choice for global brands across all industries who want to make an impact.
What we offer
Media Intelligence Monitor your brand to and build your share of voice authentically understand the market manage brand crises and more. Media Relations Reach key journalists forge long lasting media relationships and unlock new promotional opportunities. Social Listening & Analytics Capture the mentions that matter uncover the insights youve been missing and explore trends. Social Media Management Engage with customers and create bespoke social experiences. Consumer Intelligence Segment audiences based on behaviors attitudes influences and more. Influencer Marketing Convert top creators into long term partners streamlining tasks for impactful results that amplify your brand. Sales Intelligence Optimize your prospecting strategy achieve higher conversions reduce churn and encourage customer loyalty. Data and API Integration Plug social and media intelligence into your business. Meltwaters API and Data Integration empowers to unify your data and centralize your reporting.
With Meltwaters PR and Communications suite you can:
Capture opportunities and minimize threats by proactively monitoring news social media and other media types to stay ahead of trends and potential issues.
Engage authentically by centralizing media outreach to discover research and connect with journalists building meaningful press relationships.
Inform and influence key stakeholders by creating compelling newsletters and briefings to keep stakeholders employees and community members effectively informed.
Demonstrate impact and prove value by showcasing metrics like AVE share of voice and sentiment with dynamic dashboards and detailed reports.
Integrate these key capabilities to transform how you manage PR and media relations making your efforts more strategic efficient and impactful.
With Meltwaters Marketing suite you can
Get closer to your customers in real-time Benchmark brand performance and Improve targeting and audience engagement Partner with activate manage and measure the right influencers who perform and align with your brand and what it stands for Connect with your audience and grow your brand whilst being on top of industry trends to create messaging and content that resonates Use consistent KPIs to track campaigns and understand customer feedback to improve operations
With Meltwaters Marketing suite you can:
Gain a 360 degree view of consumer and market intelligence whilst benchmarking the competition with structured metrics Benefit from unlimited media social and consumer intelligence data that fuels insights at any scale Deliver timely and strategic insight tailored to each role and department across the organization Complement traditional research with always on insights tapping into spontaneous unsolicited conversations. Illuminate white space opportunities and inform questions or areas to focus on that traditional research wont or cant Smart Technology that transforms data into strategic actionable insights
For custom pricing, EULA, or a private contract, please contact partners@meltwater.com , for a private offer.
Highlights
- Unlimited ad hoc searching across the worlds largest source base Meltwater gives you unlimited keyword search capability with no caps on result volumes. That means you can search the most comprehensive dataset in the industry for as many different keywords brand names or hashtags as you like and you wont be billed extra no matter how many results those searches produce.
- AI Powered Insights and Infrastructure AI has been at the heart of what weve done for 20 years. Our AI models make more than 15 billion inferences per day. We provide AI capabilities that stretch across three key themes 1)Explanatory 2)Correlative and 3)Actionable. Explanatory helps with identifying the what why and who. Correlative focuses more on identifying where something is heading. Actionable looks to offer assistance with what to do next.
- One suite many use cases With Meltwater you can power mission critical use cases including 1. social listening 2. media intelligence 3. social media management 4. influencer marketing 5. consumer intelligence and more under one fully integrated suite. Unified data and reporting make it easy for you to strategize cross department reporting from one single source of truth.
Details
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Delivery method
Deployed on AWS
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Introducing multi-product solutions
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
Meltwater Suite | $0.01 |
Vendor refund policy
Meltwater does not offer refunds for licensed product purchases.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please email help@meltwater.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Customer reviews
Josh A.
Great product for digital media success!
Reviewed on Mar 27, 2026
Review provided by G2
What do you like best about the product?
The Meltwater tool has a lot of features, so many so that it may feel overwhelming at first, but they are clearly demarcated in the software. Particularly useful for us are the Media Relations tool, which allows us to quickly find journalists active across the world, as we are active and invest in multiple countries. The other features that are incredibly useful not just for our stakeholder management team, but also other internal stakeholders, are the automated Daily news Alerts, which provides a comprehensive overview of where we've been mentioned in the media, so much so that we were able to cancel another subscription we used for media monitoring and allocate those resources elsewhere.
Customer support has also been great, the success managers (while they do rotate out fairly often) are proactive and have helped support our journey throughout, particularly with trainings, onboarding new users, and refining our media monitoring and searches. And the new AI Mira chatbot, while having some bugs, has made it much easier to search for contacts and journalists!
Customer support has also been great, the success managers (while they do rotate out fairly often) are proactive and have helped support our journey throughout, particularly with trainings, onboarding new users, and refining our media monitoring and searches. And the new AI Mira chatbot, while having some bugs, has made it much easier to search for contacts and journalists!
What do you dislike about the product?
The platform can sometimes be a bit laggy on web, so it does take a while to load at points, but given the amount of resources it provides it is understandable.
What problems is the product solving and how is that benefiting you?
Providing us a comprehensive overview of where we stand in the media and where we're mentioned, anywhere in the world. With a lot of local outlets writing about us (we're active in dozens of countries worldwide), it's impossible to manually keep track of them, so this easily saves us dozens of hours a month. And it's great for analyzing overall sentiment and reporting this info internally.
David C.
Intuitive Platform for Effortless Media Monitoring
Reviewed on Mar 25, 2026
Review provided by G2
What do you like best about the product?
I find Meltwater easy to use and intuitive. I also like the social media dashboard feature, which I've used at different places of employment. One thing that stands out is the simplicity of the initial setup since I was already familiar with the software, I just needed a login. I appreciate having everything in one place, like the media monitoring and database. Overall, I appreciate the features I've used.
What do you dislike about the product?
I don't get to use the social media dashboard, but I'm hoping that one day we might be able to.
What problems is the product solving and how is that benefiting you?
Meltwater solves the problem of manually finding news for the core reporting and captioning profession, which we need on a weekly basis.
Hanna G.
Seamless Media Monitoring with Stellar Support
Reviewed on Mar 24, 2026
Review provided by G2
What do you like best about the product?
I like Meltwater for its ease of use, making it simple for my team to navigate the platform without any hassle. I really appreciate the ability to search as many times as needed with unlimited keyword searching, which is crucial for our work. The customer service is excellent; the team was great to work with during setup and ensured we had everything we needed. Meltwater allows my team to use the platform seamlessly without worrying about sharing seats or hitting search maximums.
What do you dislike about the product?
The quality of the search results sometimes picks up syndications and not the original article. When it lists 'duplications' for articles, maybe make it so the original article is visible and you click in to find the syndications.
What problems is the product solving and how is that benefiting you?
Meltwater helps with media monitoring and social listening by providing news alerts, media scans, and social monitoring. It allows unlimited keyword searches without sharing seats, making it seamless for my team.
Stephanie J.
Comprehensive Media Database That Makes Journalist Research Fast and Easy
Reviewed on Mar 23, 2026
Review provided by G2
What do you like best about the product?
Its comprehensive database of media contacts helps us save time when researching who might be the best person to reach out to for a particular story. The embedded social media profiles, along with links to journalists’ work, also help us understand not only what their beat is, but whether our story is truly a good fit.
What do you dislike about the product?
No complaints at this time. We don’t use it for pitching, though, since all of our outreach is 1:1. Our process is a bit more laborious, but it has still led to good results so far.
What problems is the product solving and how is that benefiting you?
It makes my workload much, much faster overall. Having daily news reports sent directly to company leadership helps keep everyone on the same page when it comes to mentions. The reporting features also drastically reduce the time I would otherwise spend tracking media hits. On top of that, their team is great about providing support whenever it’s needed.
Amelia F.
Centralized Platform for Easy Media Management
Reviewed on Mar 23, 2026
Review provided by G2
What do you like best about the product?
I really like how Meltwater allows me to put together slides in various media reports and decks. This is my favorite feature because before, I had to do all this independently. Now, I can plug it into preexisting dashboards, which makes the process much smoother. Additionally, it makes sharing reports with clients more straightforward as it takes out a lot of the entry-level middleman work, enabling us to focus on the core issues.
What do you dislike about the product?
I wish that the alerting system was a little bit more user friendly, just for the actual content that you see within an email when you're pinged. I wish that that was maybe a little bit more user friendly on the phone, so that for on the go, if we're trying to figure out what needs to be forwarded, opening links, that kind of thing, I wish that was a bit more seamless.
What problems is the product solving and how is that benefiting you?
Meltwater centralizes tasks I used to do manually, like Google searches and alerts, into one dashboard. It helps create media reports and decks easily, saving me time on entry-level tasks and allowing me to focus on important issues for my clients.