Sold by: Meltwater
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
4.1
Overview
Meltwater provides an innovative end-to-end suite of solutions that harnesses media social and consumer data and transforms it into insight your business can act on. Our suite analyzes over 1 billion pieces of content each day on top of this we run nearly 15 billion AI enrichments per day to get a more comprehensive picture of whats happening and reveal vital insights that can give your business the competitive edge it needs earlier. Meltwaters suite empowers PR Social Marketing and Research Professionals to be insight pros spanning multiple use cases across media social consumer influencer and sales intelligence.
With 27K global customers 50 offices across six continents and 2300 employees, Meltwater is the industry partner of choice for global brands across all industries who want to make an impact.
What we offer
Media Intelligence Monitor your brand to and build your share of voice authentically understand the market manage brand crises and more. Media Relations Reach key journalists forge long lasting media relationships and unlock new promotional opportunities. Social Listening & Analytics Capture the mentions that matter uncover the insights youve been missing and explore trends. Social Media Management Engage with customers and create bespoke social experiences. Consumer Intelligence Segment audiences based on behaviors attitudes influences and more. Influencer Marketing Convert top creators into long term partners streamlining tasks for impactful results that amplify your brand. Sales Intelligence Optimize your prospecting strategy achieve higher conversions reduce churn and encourage customer loyalty. Data and API Integration Plug social and media intelligence into your business. Meltwaters API and Data Integration empowers to unify your data and centralize your reporting.
With Meltwaters PR and Communications suite you can:
Capture opportunities and minimize threats by proactively monitoring news social media and other media types to stay ahead of trends and potential issues.
Engage authentically by centralizing media outreach to discover research and connect with journalists building meaningful press relationships.
Inform and influence key stakeholders by creating compelling newsletters and briefings to keep stakeholders employees and community members effectively informed.
Demonstrate impact and prove value by showcasing metrics like AVE share of voice and sentiment with dynamic dashboards and detailed reports.
Integrate these key capabilities to transform how you manage PR and media relations making your efforts more strategic efficient and impactful.
With Meltwaters Marketing suite you can
Get closer to your customers in real-time Benchmark brand performance and Improve targeting and audience engagement Partner with activate manage and measure the right influencers who perform and align with your brand and what it stands for Connect with your audience and grow your brand whilst being on top of industry trends to create messaging and content that resonates Use consistent KPIs to track campaigns and understand customer feedback to improve operations
With Meltwaters Marketing suite you can:
Gain a 360 degree view of consumer and market intelligence whilst benchmarking the competition with structured metrics Benefit from unlimited media social and consumer intelligence data that fuels insights at any scale Deliver timely and strategic insight tailored to each role and department across the organization Complement traditional research with always on insights tapping into spontaneous unsolicited conversations. Illuminate white space opportunities and inform questions or areas to focus on that traditional research wont or cant Smart Technology that transforms data into strategic actionable insights
Highlights
- Unlimited ad hoc searching across the worlds largest source base Meltwater gives you unlimited keyword search capability with no caps on result volumes. That means you can search the most comprehensive dataset in the industry for as many different keywords brand names or hashtags as you like and you wont be billed extra no matter how many results those searches produce.
- AI Powered Insights and Infrastructure AI has been at the heart of what weve done for 20 years. Our AI models make more than 15 billion inferences per day. We provide AI capabilities that stretch across three key themes 1)Explanatory 2)Correlative and 3)Actionable. Explanatory helps with identifying the what why and who. Correlative focuses more on identifying where something is heading. Actionable looks to offer assistance with what to do next.
- One suite many use cases With Meltwater you can power mission critical use cases including 1. social listening 2. media intelligence 3. social media management 4. influencer marketing 5. consumer intelligence and more under one fully integrated suite. Unified data and reporting make it easy for you to strategize cross department reporting from one single source of truth.
Details
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Delivery method
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
Meltwater Suite | $0.01 |
Vendor refund policy
Meltwater does not offer refunds for licensed product purchases.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please email help@meltwater.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Customer reviews
Insurance
All-in-One Social Listening, Management, and Analytics That Drives Action
Reviewed on Jun 08, 2026
Review provided by G2
What do you like best about the product?
Meltwater's biggest strength is having social management, social listening, and analytics all in one place. It helps me monitor industry conversations, track performance, and quickly turn insights into action.
What do you dislike about the product?
The platform can feel complex to navigate, and reporting often requires additional manual work to get exactly the insights I need. Some workflows are less intuitive than specialized social media management or analytics tools.
What problems is the product solving and how is that benefiting you?
Meltwater helps me manage social media, monitor industry conversations, and track performance in one platform. It saves time, improves visibility into audience engagement, and helps inform content and campaign decisions.
Anonymous
Useful for Media Contact Search but Needs Broader Article Access
Reviewed on Jun 08, 2026
Review provided by G2
What do you like best about the product?
I like that Meltwater allows me to find media contacts on certain specific topics. I also appreciate being able to look for articles that mention the topics I'm interested in, which helps me develop pieces and articles relevant to our target audiences.
What do you dislike about the product?
I would like more scope in looking for articles behind paywalls. Also, there are many articles written in languages from Asia and The Pacific, that Meltwater cannot find. The initial setup isn't so easy because you have to study a lot of the features before you're able to take advantage of them or use them to their fullest potential. I also only want to search for articles and authors that cover Asia and the Pacific but Meltwater keeps giving me suggestions from the United States. I need Meltwater to refine this.
What problems is the product solving and how is that benefiting you?
Meltwater helps me find media contacts on specific topics and look for articles that mention topics I'm interested in, which aids in developing relevant pieces for our target audience.
Public Relations and Communications
User-Friendly Sentiment Analysis Tool with Minor Data Consistency Issues
Reviewed on Jun 03, 2026
Review provided by G2
What do you like best about the product?
I like Meltwater because it allows me to look across brands at sentiment analysis. It's very user-friendly, and I can easily look up articles. The tool really helps me understand my client's brand and identify areas of strength and weakness in the media and social media landscape. The setup was very easy, super user-friendly, and didn't take long.
What do you dislike about the product?
I think sometimes I'm a little curious if the numbers are all quite right. It feels like different functionalities give different numbers, and the numbers aren't always as clean as I would like.
What problems is the product solving and how is that benefiting you?
I use Meltwater for sentiment analysis across brands. It's user-friendly and helps me understand my client's brand, highlighting strengths and weaknesses in media and social media landscapes.
Automotive
Meltwater Turns Complex Media Data into Actionable Insights
Reviewed on Jun 03, 2026
Review provided by G2
What do you like best about the product?
What stands out to me about Meltwater is its ability to transform complex media and social data into actionable insights. I like that the company combines technology, AI, and customer focus to help businesses make smarter decisions in real time.
What do you dislike about the product?
If I had to pick one thing, it would be the learning curve that can come with such a feature-rich platform. But I see that as a natural challenge of a powerful product rather than a major drawback.
What problems is the product solving and how is that benefiting you?
Meltwater helps organizations cut through information overload by transforming media and social data into actionable insights. This benefits me because I believe better decisions come from better information, and I enjoy working with solutions that create measurable business impact.
Katie A.
Meltwater Makes Reporting Easy for Marketing Communications
Reviewed on Jun 02, 2026
Review provided by G2
What do you like best about the product?
I love that Meltwater is a comprehensive tool for our marketing communications team. We regularly use the media relations and engage (social media) functions. The reporting is much easier than our experience with Cision was; after the dashboards are set up, it's quick to grab the stats we need.
What do you dislike about the product?
Our organization's analytics reporting is niche and has a very specific format, so unfortunately we're not able to use a lot of the cool Meltwater features like sharing newsletters and interactive reports. We have to manually grab the stats and/or charts to put into our organization's Word document.
What problems is the product solving and how is that benefiting you?
We really struggled with reporting when we used Cision. It would take hours upon hours. With Meltwater, it's much faster...like 5 minutes. Our reps have always been very helpful with troubleshooting any issues.