Sold by: Meltwater
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
4.1
Overview
Meltwater provides an innovative end-to-end suite of solutions that harnesses media social and consumer data and transforms it into insight your business can act on. Our suite analyzes over 1 billion pieces of content each day on top of this we run nearly 15 billion AI enrichments per day to get a more comprehensive picture of whats happening and reveal vital insights that can give your business the competitive edge it needs earlier. Meltwaters suite empowers PR Social Marketing and Research Professionals to be insight pros spanning multiple use cases across media social consumer influencer and sales intelligence.
With 27K global customers 50 offices across six continents and 2300 employees, Meltwater is the industry partner of choice for global brands across all industries who want to make an impact.
What we offer
Media Intelligence Monitor your brand to and build your share of voice authentically understand the market manage brand crises and more. Media Relations Reach key journalists forge long lasting media relationships and unlock new promotional opportunities. Social Listening & Analytics Capture the mentions that matter uncover the insights youve been missing and explore trends. Social Media Management Engage with customers and create bespoke social experiences. Consumer Intelligence Segment audiences based on behaviors attitudes influences and more. Influencer Marketing Convert top creators into long term partners streamlining tasks for impactful results that amplify your brand. Sales Intelligence Optimize your prospecting strategy achieve higher conversions reduce churn and encourage customer loyalty. Data and API Integration Plug social and media intelligence into your business. Meltwaters API and Data Integration empowers to unify your data and centralize your reporting.
With Meltwaters PR and Communications suite you can:
Capture opportunities and minimize threats by proactively monitoring news social media and other media types to stay ahead of trends and potential issues.
Engage authentically by centralizing media outreach to discover research and connect with journalists building meaningful press relationships.
Inform and influence key stakeholders by creating compelling newsletters and briefings to keep stakeholders employees and community members effectively informed.
Demonstrate impact and prove value by showcasing metrics like AVE share of voice and sentiment with dynamic dashboards and detailed reports.
Integrate these key capabilities to transform how you manage PR and media relations making your efforts more strategic efficient and impactful.
With Meltwaters Marketing suite you can
Get closer to your customers in real-time Benchmark brand performance and Improve targeting and audience engagement Partner with activate manage and measure the right influencers who perform and align with your brand and what it stands for Connect with your audience and grow your brand whilst being on top of industry trends to create messaging and content that resonates Use consistent KPIs to track campaigns and understand customer feedback to improve operations
With Meltwaters Marketing suite you can:
Gain a 360 degree view of consumer and market intelligence whilst benchmarking the competition with structured metrics Benefit from unlimited media social and consumer intelligence data that fuels insights at any scale Deliver timely and strategic insight tailored to each role and department across the organization Complement traditional research with always on insights tapping into spontaneous unsolicited conversations. Illuminate white space opportunities and inform questions or areas to focus on that traditional research wont or cant Smart Technology that transforms data into strategic actionable insights
Highlights
- Unlimited ad hoc searching across the worlds largest source base Meltwater gives you unlimited keyword search capability with no caps on result volumes. That means you can search the most comprehensive dataset in the industry for as many different keywords brand names or hashtags as you like and you wont be billed extra no matter how many results those searches produce.
- AI Powered Insights and Infrastructure AI has been at the heart of what weve done for 20 years. Our AI models make more than 15 billion inferences per day. We provide AI capabilities that stretch across three key themes 1)Explanatory 2)Correlative and 3)Actionable. Explanatory helps with identifying the what why and who. Correlative focuses more on identifying where something is heading. Actionable looks to offer assistance with what to do next.
- One suite many use cases With Meltwater you can power mission critical use cases including 1. social listening 2. media intelligence 3. social media management 4. influencer marketing 5. consumer intelligence and more under one fully integrated suite. Unified data and reporting make it easy for you to strategize cross department reporting from one single source of truth.
Details
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Delivery method
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
Meltwater Suite | $0.01 |
Dimensions summary
This listing offers one pricing dimension: Meltwater Suite, billed by units under a contract. You buy access to a media, social, and AI intelligence platform through a single line item rather than choosing between separate tiers here. Pricing is set through a tailored contract based on the capabilities, coverage, users, and scope you select. Contracts typically run on annual terms, with a 12-month minimum. Because the plan is customized, changes such as adding modules or expanding coverage are handled case by case with the vendor.
Top-of-mind questions for buyers
A unit reflects the package you configure, not a single fixed item. Your unit count maps to the capabilities, coverage, regions, users, and data scope you select. Because each contract is tailored, the vendor sets your unit quantity based on the scope agreed in your proposal.
Cost depends on the modules you include, such as media monitoring, social listening, AI visibility tracking, and influencer marketing. The breadth of sources and regions, data volume, number of users, integrations, and support needs also affect your quote. The vendor combines these factors into one tailored contract.
Changes are handled case by case. Adding new modules, expanding coverage, or adjusting usage is negotiated with the vendor rather than applied automatically. Complex setups such as custom integrations or multi-region configurations may carry a one-time onboarding charge, which the vendor outlines in your proposal.
www.meltwater.com
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Vendor refund policy
Meltwater does not offer refunds for licensed product purchases.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please email help@meltwater.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
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Customer reviews
Marketing and Advertising
Easy Performance Tracking, but SEO/AI Add-Ons and Onboarding Need Work
Reviewed on Oct 27, 2026
Review provided by G2
What do you like best about the product?
I enjoyed how it was easy to track our performance.
What do you dislike about the product?
I wish the SEO and AI features were not expensive and a separate product. I also did not get a proper on boarding.
What problems is the product solving and how is that benefiting you?
It is helping us send out our press releases and get our information out.
Tristan F.
Empowers Social Listening with Ease and Efficiency
Reviewed on Oct 12, 2026
Review provided by G2
What do you like best about the product?
I like Meltwater's user experience and its very good UI, which makes it easier to navigate and interact with. I also appreciate its ability to get through pesky paywalls, making access to information hassle-free. Another thing I enjoy is the connection capability, allowing us to have multiple connections to Instagram and Facebook pages for our competitors and industry pages. This gives us a good idea of what our competitors are doing and insight into who is talking about us, even if they aren't tagging us correctly or at all. The explore feature is also useful, as it lets us set up searches for different keywords in different regions, providing valuable insights.
What do you dislike about the product?
The Boolean search method is great, but it does not filter out context that is incorrect. For instance Stockyard is wildly used in America as the name of a location. Works for Nike. Not for us.
What problems is the product solving and how is that benefiting you?
I use Meltwater for benchmarking against competitors, monitoring brand mentions, and understanding our online presence. It helps us track brand sentiment and competitive analysis effectively.
Samiha F.
Real-Time Monitoring and Easy Media List Building
Reviewed on Oct 12, 2026
Review provided by G2
What do you like best about the product?
I really like the real time monitoring and media list building option.
What do you dislike about the product?
Sometimes the platform doesn't pickup broadcast or the keywords it's picking up is incorrect.
What problems is the product solving and how is that benefiting you?
Giving us key insights around coverage
Verified User in Consumer Goods
Actionable Social Listening Insights That Power Smarter Marketing with Meltwater
Reviewed on Oct 09, 2026
Review provided by G2
What do you like best about the product?
Meltwater helps me gain valuable insights into audience conversations, market trends, consumer sentiment, and brand performance. These insights are incredibly useful in shaping my marketing strategies, planning promotional activities, identifying new opportunities, and making more informed decisions. It allows me to better understand what our audience is talking about, what matters to them, and how we can create more relevant and impactful campaigns. Overall, Meltwater has become an essential tool in my marketing toolkit. I’m genuinely happy to work with them and would highly recommend Meltwater to any marketing professional looking to strengthen their social listening capabilities, improve their marketing strategy, and make a greater impact with their campaigns!
What do you dislike about the product?
So far Nothing. I really like work with Meltwater
What problems is the product solving and how is that benefiting you?
What I appreciate most is how Meltwater transforms social conversations and data into actionable insights that I can apply directly to my work. It saves time, supports smarter decision-making, and helps me stay ahead of trends in a fast-changing digital landscape.
Public Relations and Communications
Senior Account Exec of pr and social
Reviewed on Sep 17, 2026
Review provided by G2
What do you like best about the product?
i like the reddit monitoring tools available
What do you dislike about the product?
It doesn't always pick up the posts that are shared about the client and subject
What problems is the product solving and how is that benefiting you?
its helping me not have to spend as much manual time searching the brand