Sold by: Meltwater
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
4.1
Overview
Meltwater provides an innovative end-to-end suite of solutions that harnesses media social and consumer data and transforms it into insight your business can act on. Our suite analyzes over 1 billion pieces of content each day on top of this we run nearly 15 billion AI enrichments per day to get a more comprehensive picture of whats happening and reveal vital insights that can give your business the competitive edge it needs earlier. Meltwaters suite empowers PR Social Marketing and Research Professionals to be insight pros spanning multiple use cases across media social consumer influencer and sales intelligence.
With 27K global customers 50 offices across six continents and 2300 employees, Meltwater is the industry partner of choice for global brands across all industries who want to make an impact.
What we offer
Media Intelligence Monitor your brand to and build your share of voice authentically understand the market manage brand crises and more. Media Relations Reach key journalists forge long lasting media relationships and unlock new promotional opportunities. Social Listening & Analytics Capture the mentions that matter uncover the insights youve been missing and explore trends. Social Media Management Engage with customers and create bespoke social experiences. Consumer Intelligence Segment audiences based on behaviors attitudes influences and more. Influencer Marketing Convert top creators into long term partners streamlining tasks for impactful results that amplify your brand. Sales Intelligence Optimize your prospecting strategy achieve higher conversions reduce churn and encourage customer loyalty. Data and API Integration Plug social and media intelligence into your business. Meltwaters API and Data Integration empowers to unify your data and centralize your reporting.
With Meltwaters PR and Communications suite you can:
Capture opportunities and minimize threats by proactively monitoring news social media and other media types to stay ahead of trends and potential issues.
Engage authentically by centralizing media outreach to discover research and connect with journalists building meaningful press relationships.
Inform and influence key stakeholders by creating compelling newsletters and briefings to keep stakeholders employees and community members effectively informed.
Demonstrate impact and prove value by showcasing metrics like AVE share of voice and sentiment with dynamic dashboards and detailed reports.
Integrate these key capabilities to transform how you manage PR and media relations making your efforts more strategic efficient and impactful.
With Meltwaters Marketing suite you can
Get closer to your customers in real-time Benchmark brand performance and Improve targeting and audience engagement Partner with activate manage and measure the right influencers who perform and align with your brand and what it stands for Connect with your audience and grow your brand whilst being on top of industry trends to create messaging and content that resonates Use consistent KPIs to track campaigns and understand customer feedback to improve operations
With Meltwaters Marketing suite you can:
Gain a 360 degree view of consumer and market intelligence whilst benchmarking the competition with structured metrics Benefit from unlimited media social and consumer intelligence data that fuels insights at any scale Deliver timely and strategic insight tailored to each role and department across the organization Complement traditional research with always on insights tapping into spontaneous unsolicited conversations. Illuminate white space opportunities and inform questions or areas to focus on that traditional research wont or cant Smart Technology that transforms data into strategic actionable insights
Highlights
- Unlimited ad hoc searching across the worlds largest source base Meltwater gives you unlimited keyword search capability with no caps on result volumes. That means you can search the most comprehensive dataset in the industry for as many different keywords brand names or hashtags as you like and you wont be billed extra no matter how many results those searches produce.
- AI Powered Insights and Infrastructure AI has been at the heart of what weve done for 20 years. Our AI models make more than 15 billion inferences per day. We provide AI capabilities that stretch across three key themes 1)Explanatory 2)Correlative and 3)Actionable. Explanatory helps with identifying the what why and who. Correlative focuses more on identifying where something is heading. Actionable looks to offer assistance with what to do next.
- One suite many use cases With Meltwater you can power mission critical use cases including 1. social listening 2. media intelligence 3. social media management 4. influencer marketing 5. consumer intelligence and more under one fully integrated suite. Unified data and reporting make it easy for you to strategize cross department reporting from one single source of truth.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
Meltwater Suite | $0.01 |
Dimensions summary
This listing offers one pricing dimension: Meltwater Suite, billed by units under a contract. You buy access to a media, social, and AI intelligence platform through a single line item rather than choosing between separate tiers here. Pricing is set through a tailored contract based on the capabilities, coverage, users, and scope you select. Contracts typically run on annual terms, with a 12-month minimum. Because the plan is customized, changes such as adding modules or expanding coverage are handled case by case with the vendor.
Top-of-mind questions for buyers
A unit reflects the package you configure, not a single fixed item. Your unit count maps to the capabilities, coverage, regions, users, and data scope you select. Because each contract is tailored, the vendor sets your unit quantity based on the scope agreed in your proposal.
Cost depends on the modules you include, such as media monitoring, social listening, AI visibility tracking, and influencer marketing. The breadth of sources and regions, data volume, number of users, integrations, and support needs also affect your quote. The vendor combines these factors into one tailored contract.
Changes are handled case by case. Adding new modules, expanding coverage, or adjusting usage is negotiated with the vendor rather than applied automatically. Complex setups such as custom integrations or multi-region configurations may carry a one-time onboarding charge, which the vendor outlines in your proposal.
www.meltwater.com
Helpful?
Vendor refund policy
Meltwater does not offer refunds for licensed product purchases.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please email help@meltwater.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Meltwater empowers companies with a suite of solutions that span media social consumer & sales intelligence. We analyze 1 billion pieces of content each day and transform them into actionable insights that drive results.
Computacenter Canada is a supplier partner providing a wide range of cybersecurity services to help Broader Public Sector organizations identify vulnerabilities, close security gaps and establish controls for a secure state that protects data, Intellectual Property, processes, and systems.
Customer reviews
Public Relations and Communications
Simple to Use, Thorough Morning Digests, and a Great Media Contacts Database
Reviewed on Sep 01, 2026
Review provided by G2
What do you like best about the product?
It's relatively simple to use, works well with verbiage copied over from Microsoft Word, and has a nice database of media contacts to work with. We have not needed to use it for a ton, but we were kindly walked through all of its features regardless, and it has worked well when we've used it. I am not privy to how much we are paying for this service, but I understand that we feel we're getting a good value for it and have no intention of switching services.
What do you dislike about the product?
The homepage looks a little clunky, at least on desktop (which is the only spot I use it). It presents kind of a lot of info at once, and at first glance it's hard to see where you should be looking on a given page.
What problems is the product solving and how is that benefiting you?
Meltwater is how we send out each of our press releases, and it has worked just fine for use each time. We also have used it to bolster our media lists and search for media outlets that would potentially be interested in what we're sending out. We haven't asked it to do too much, but it has easily helped with what we've needed.
Daniel S.
Meltwater Makes Media Coverage Easy to Understand with Powerful Reporting
Reviewed on Sep 01, 2026
Review provided by G2
What do you like best about the product?
What I like most about Meltwater is having media coverage, social mentions, and reporting in one place. The monitoring dashboard makes it easy to keep an eye on specific topics and quickly see what is getting attention. I also like the way the results can be filtered and organized, especially when there are a lot of mentions to go through.
The reporting side is probably one of the most useful parts for me. Being able to look at reach, sentiment, coverage trends, and advertising value equivalency gives me a much clearer picture of how a campaign or topic is performing. The interface is fairly easy to navigate once everything is set up, and the visual reports make it easier to share results with other people. Meltwater fits well into my workflow because I can use the monitoring and reporting features to collect media coverage and then use those insights in our regular reporting process. I mainly use it alongside our existing reporting and communication workflow rather than relying on a lot of direct integrations. Being able to review reach, sentiment, trends, and AVE in Meltwater and then share those findings with the team makes the overall process much easier.
The reporting side is probably one of the most useful parts for me. Being able to look at reach, sentiment, coverage trends, and advertising value equivalency gives me a much clearer picture of how a campaign or topic is performing. The interface is fairly easy to navigate once everything is set up, and the visual reports make it easier to share results with other people. Meltwater fits well into my workflow because I can use the monitoring and reporting features to collect media coverage and then use those insights in our regular reporting process. I mainly use it alongside our existing reporting and communication workflow rather than relying on a lot of direct integrations. Being able to review reach, sentiment, trends, and AVE in Meltwater and then share those findings with the team makes the overall process much easier.
What do you dislike about the product?
There are quite a few features and settings, so it can take a little time to understand the best way to organize streams, filters, and reports. When there is a large amount of coverage, the dashboard can also feel a bit busy. I think the overall experience becomes much smoother after spending some time getting the setup right.
What problems is the product solving and how is that benefiting you?
Before using Meltwater, keeping track of media coverage and turning it into useful reports could involve a lot of manual work. Meltwater makes that process much more organized by bringing relevant coverage and social mentions into one place. I can quickly see trends, reach, sentiment, and the articles generating the most value instead of checking different sources individually.
From a performance and ROI perspective, metrics such as reach and advertising value equivalency are helpful when explaining the impact of media coverage. The reporting tools also save time when putting together updates for stakeholders. The platform has a lot of capabilities, so the initial onboarding and setup require some learning, but once the workflow is established, it makes ongoing monitoring and reporting considerably easier.
From a performance and ROI perspective, metrics such as reach and advertising value equivalency are helpful when explaining the impact of media coverage. The reporting tools also save time when putting together updates for stakeholders. The platform has a lot of capabilities, so the initial onboarding and setup require some learning, but once the workflow is established, it makes ongoing monitoring and reporting considerably easier.
Rishita C.
Powerful Full-Funnel Insights for Smarter Campaign Planning
Reviewed on Aug 27, 2026
Review provided by G2
What do you like best about the product?
The data and insights that we can gather for full funnel campaign planning. The data to tap on emerging trends, top content, top hashtags, top creators and publications to shape our campaign planning and strategy
What do you dislike about the product?
Given it pulls data from keywords, there is overestimation of certain social platforms that are text based such as X and under representation of video based social platforms
What problems is the product solving and how is that benefiting you?
The development of Mira is very powerful to be able to get insights without having to comb through large data sets
Financial Services
Handy social media management tool, but the look & feel could be more modern
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
A handy tool for social media management from A to Z, which you can also expand with useful extra modules that fit your company or industry.
What do you dislike about the product?
Look and feel can be more modern in my opinion. Very much text and a bit cluttered. More visual elements and modern UI would improve the product.
What problems is the product solving and how is that benefiting you?
Planning posts across the different channels, overview of all incoming messages, and insight into the community
André P.
A comprehensive media intelligence platform that delivers actionable insights
Reviewed on Aug 03, 2026
Review provided by G2
What do you like best about the product?
What I appreciate most about Meltwater is that it brings media monitoring, social listening, and reporting together in a single platform instead of requiring multiple separate tools. We use it to monitor brand mentions, industry trends, and competitor activity across online news and social channels, and the real-time alerts help us react much faster when something important happens. The search functionality is flexible, allowing us to build detailed keyword queries that filter out irrelevant results. I also like the dashboards because they make it easy to share campaign performance and media coverage with stakeholders without spending hours preparing reports manually. The platform has become an important source of market intelligence rather than just a media monitoring tool.
What do you dislike about the product?
Setting up effective searches requires some practice, especially when building more advanced Boolean queries. During the first few weeks we needed to refine our searches several times before the results became consistently relevant. The platform offers a wide range of analytics and reporting options, which is a strength, but it can feel overwhelming for new users. I would also like more flexibility when customizing certain dashboards and reports for different stakeholders. Some experienced users have also noted that getting search queries right is one of the biggest factors in obtaining high-quality results.
What problems is the product solving and how is that benefiting you?
Before using Meltwater, monitoring media coverage and online conversations meant checking multiple websites, social platforms, and news sources separately, which made it difficult to identify trends quickly or measure the impact of our communications. With Meltwater, we now receive real-time alerts, track share of voice, monitor competitor activity, and measure campaign performance from one central location. This has reduced the time spent collecting information manually, improved the quality of our reporting, and helped our team respond more quickly to emerging topics and potential reputation issues. Having historical data and consolidated dashboards has also made it much easier to identify long-term trends and support strategic decision-making.