Meltwater Suite (UK)

What do you like best about the product?

Meltwater has a lot of capabilities and has been helpful for tracking media coverage and managing our media contacts.

What do you dislike about the product?

It doesn’t always feel intuitive, so there’s a learning curve to getting the most out of it.

What problems is the product solving and how is that benefiting you?

Meltwater helps us keep track of media coverage and manage our media contacts in one place. It saves time finding mentions of C&N and gives us a better picture of where we’re getting coverage and where we have opportunities to improve our outreach.

What do you like best about the product?

Educational information, webinars, and events

What do you dislike about the product?

We can say the price points. That is probably the online thing I dislike.

What problems is the product solving and how is that benefiting you?

I think market research is the most problem, that will benefit myself

What do you like best about the product?

I enjoyed how it was easy to track our performance.

What do you dislike about the product?

I wish the SEO and AI features were not expensive and a separate product. I also did not get a proper on boarding.

What problems is the product solving and how is that benefiting you?

It is helping us send out our press releases and get our information out.

What do you like best about the product?

I like Meltwater's user experience and its very good UI, which makes it easier to navigate and interact with. I also appreciate its ability to get through pesky paywalls, making access to information hassle-free. Another thing I enjoy is the connection capability, allowing us to have multiple connections to Instagram and Facebook pages for our competitors and industry pages. This gives us a good idea of what our competitors are doing and insight into who is talking about us, even if they aren't tagging us correctly or at all. The explore feature is also useful, as it lets us set up searches for different keywords in different regions, providing valuable insights.

What do you dislike about the product?

The Boolean search method is great, but it does not filter out context that is incorrect. For instance Stockyard is wildly used in America as the name of a location. Works for Nike. Not for us.

What problems is the product solving and how is that benefiting you?

I use Meltwater for benchmarking against competitors, monitoring brand mentions, and understanding our online presence. It helps us track brand sentiment and competitive analysis effectively.

What do you like best about the product?

I really like the real time monitoring and media list building option.

What do you dislike about the product?

Sometimes the platform doesn't pickup broadcast or the keywords it's picking up is incorrect.

What problems is the product solving and how is that benefiting you?

Giving us key insights around coverage

What do you like best about the product?

Meltwater helps me gain valuable insights into audience conversations, market trends, consumer sentiment, and brand performance. These insights are incredibly useful in shaping my marketing strategies, planning promotional activities, identifying new opportunities, and making more informed decisions. It allows me to better understand what our audience is talking about, what matters to them, and how we can create more relevant and impactful campaigns. Overall, Meltwater has become an essential tool in my marketing toolkit. I’m genuinely happy to work with them and would highly recommend Meltwater to any marketing professional looking to strengthen their social listening capabilities, improve their marketing strategy, and make a greater impact with their campaigns!

What do you dislike about the product?

So far Nothing. I really like work with Meltwater

What problems is the product solving and how is that benefiting you?

What I appreciate most is how Meltwater transforms social conversations and data into actionable insights that I can apply directly to my work. It saves time, supports smarter decision-making, and helps me stay ahead of trends in a fast-changing digital landscape.

What do you like best about the product?

i like the reddit monitoring tools available

What do you dislike about the product?

It doesn't always pick up the posts that are shared about the client and subject

What problems is the product solving and how is that benefiting you?

its helping me not have to spend as much manual time searching the brand

What do you like best about the product?

The platform is really good and does what we need but the integration to Globe Newswire is one of the hidden gems. It is a far more cost-effective alternative to other wire services.

What do you dislike about the product?

There is little to dislike. The team is very responsive to issues or challenges I face and work hard to address them in a timely manner.

What problems is the product solving and how is that benefiting you?

Meltwater helps us with capturing and sharing data analysis on how effective our media relations campaigns are as well as is a key cost-savings factor for our wire distribution service. For anyone considering Meltwater, you should consider adding Globe Newswire to the subscription.

What do you like best about the product?

The social listening side is probably one of my favorite parts. I also like the media monitoring as it adds context beyond our own social channels. The integrations are also useful, and we do not have to constantly jump between disconnected tools to piece together campaign information. Pulling together campaign performance and showing what actually happens is much more straightforward with Meltwater.

What do you dislike about the product?

The amount of information can feel overwhelming at first, as well as the interface not feeling intuitive in the beginning, and pricing also made us pause, but these were the least important things in front of Meltwater’s incredible potential.

What problems is the product solving and how is that benefiting you?

Meltwater’s intelligence actually made a difference by giving us better context when deciding what deserved a response or further investigation. It also helped us in achieving track of brand conversations. Keeping track of brand conversations. With the ongoing support and smooth performance, Meltwater gave us a central view of those conversations.

What do you like best about the product?

It's relatively simple to use, works well with verbiage copied over from Microsoft Word, and has a nice database of media contacts to work with. We have not needed to use it for a ton, but we were kindly walked through all of its features regardless, and it has worked well when we've used it. I am not privy to how much we are paying for this service, but I understand that we feel we're getting a good value for it and have no intention of switching services.

What do you dislike about the product?

The homepage looks a little clunky, at least on desktop (which is the only spot I use it). It presents kind of a lot of info at once, and at first glance it's hard to see where you should be looking on a given page.

What problems is the product solving and how is that benefiting you?

Meltwater is how we send out each of our press releases, and it has worked just fine for use each time. We also have used it to bolster our media lists and search for media outlets that would potentially be interested in what we're sending out. We haven't asked it to do too much, but it has easily helped with what we've needed.